Not everyone on reception was helpful. We weren't asked if we had enjoyed our stay. Our room had steps down to bathroom which was potentially dangerous in the night. Shower wasn't consistent in temperature. Bathroom looked lovely but not that practical. Didn't like the video of the rooms on loop in lounge and restaurant.

Lovely location by river. Terrace and garden nice. Room very well presented. Breakfast and dinner good. Good service in bar and restaurant.

Stayed in June 2024

Difficult to think of anything really. The plug sockets in our room were too close to the ground which made plugging some items in more difficult than it had to be. We even had to avoid a plug socket entirely as there wasn't enough room for the cable. ...that's about it.

The location is superb. Dunkeld may be small, but being right in the heart of it provided excellent travel connections and breathtaking scenery. While we didn’t dine there in the evenings, the breakfasts were outstanding. The service was swift, the food delicious, and the ambiance ideal for starting the day right. The highlight of our stay was the staff. From booking to departure, they were consistently pleasant, helpful, and proactive in ensuring our stay was perfect. On multiple occasions, I even saw staff assisting non-residents with directions and advice, showcasing their extraordinary commitment to hospitality. This experience reflects not only the dedication of the staff but also the exceptional culture the hotel has nurtured over the years. The Atholl Arms Hotel and its team are truly the heart of the local community and a standout example of excellent service for visitors.

Stayed in May 2024

Electric shower system not great No lift but staff lugged our cases up to room We are 70 years plus

Breakfast was excellent and cooked fresh Great friendly staff Evening meals were excellent Location in Dunkeld was perfect

Stayed in May 2024

No lift, very steep stairs

Location

Stayed in May 2024

This hotel really was a 10/10, except for the fact we got no sleep. Unfortunately we had someone in the room next who we could very clearly hear snoring all night, it kept us awake and actually woke us up at various points too. I appreciate this isn't something the hotel can do much about, but I think it's worth being aware of.

Absolutely beautiful hotel and in a lovely little town. The hotel has various areas inside and out to relax. The rooms are decorated beautifully.

Stayed in May 2024

Excellent service in accommodating my dog companion

Stayed in April 2024

Excellent location, food, and staff. Rooms are very comfy. Would definitely recommend.

Stayed in April 2024

Foreigners should be told that the electricity supply for the shower works by pulling a string from the ceiling . I thought it might trigger an alarm.

Good Basis for travelling in the area, good walks and places of interest near-by , quaint town Center with nice shops.

Stayed in March 2024

Breakfast was very nice Lasagne for dinner was very oily/greasy could have done with another layer of pasta

Easy to find, nice clean decor, friendly staff

Stayed in February 2024

Limited free parking tho public car park (with charges) very close by. Water pressure in the (lovely looking) shower was disappointing (tho perfectly adequate).

Location was superb and room very comfortable and well appointed

Stayed in February 2024

We thought there would be some musics/entertainment being Christmas time but there was nothing on so the evening was pretty quiet

Lovely room and dinner. The bar and restaurant staff were great fun

Stayed in December 2023

Staff came across as quite strict at times. We were told to move our coats from the back of the chair and hang them up which I felt was a little off.

Gorgeous surroundings and perfect location

Stayed in January 2024

The shower was a bit of a disappointment: it worked, but was rather feeble.

Attractive hotel, very pleasant and helpful staff, enormous and comfortable bed, pleasant lounge. We had a good meal in the Bistro.

Stayed in January 2024

Water pressure was terrible I was lucky and had 2 other people in other rooms so i used their shower and was better but still not good.

Really lovely hotel. Comfy bed . Warm room . Dog friendly even though i didnt have my dog. But good to know. Amazing restaurant downstairs. Breakfast was good too.

Stayed in January 2024

No hot water in room

Location

Stayed in December 2023

Nothing

Welcoming courteous staff. Live music in lounge where it was cosy with comfy couches in afternoon. Delicious breakfast... my favourite scrambled eggs with smoked salmon and Earl Grey tea!!!

Stayed in November 2023

Nothing

Location Ambience Comfort Good bed Brilliant friendly Staff

Stayed in November 2023

Breakfast was not very nice unfortunately. Sausage, black pudding and bacon weren’t cooked properly. Coffee machine wasn’t great and difficult to work, and selection of cups for each coffee wasn’t great. Saw people using the machine before me and coffee was pouring over their cup. I took a bigger cup and it was piping hot so you couldn’t actually carry it! Needs changed.

Quirky decor. Comfortable, warm, room was fantastic, bed very comfortable. Staff attentive and friendly. Great for travelling dogs too.

Stayed in November 2023

The only let down was the shower, very poor flow of water which was odd as the taps on the sink were fine.

Staff were very welcoming, friendly & efficient. Our room on the first floor had a beautiful view of the river. The room was cozy, and the bed was comfortable. Breakfast a good selection & all our evening meals were perfect.

Stayed in November 2023

It's a charming, quirky old building and while you make allowances for the age of the building (uneven sloping floors ETC) the ensuite bathroom (Room 10) shower was pathetic. I made the mistake of trying to use it and wished I hadn't bothered. The volume of water from the shower head was dreadful and any plans of a nice hot shower went down the plughole with the trickle of water. I did tell staff and was told that there was a good chance that the plumbimg may be upgraded. It kind of fell on deaf ears that this reasoning was not really what I wanted to hear. My daughter's room shower was reportedly fine. The wife gave up on the shower as well and ended up having a very shallow splashy bath. Very disappointed that there was no conversation about putting this basic hotel room requirement right with with me, knock a meal or a couple of drinks off the bill. Lesson learnt, be more shirty and demanding I suppose.

Location is superb, stayed in Room 10 for two nights, second floor overlooking the River Tay and Dunkeld Bridge, wonderful views. Room was a decent size and comfortable. We had booked a smaller cheaper room but had to upgrade as that was not dog friendly. This was not clear on the Booking.com site at the time of booking. Had two breakfasts and evening meals. Full breakfast was a nice way to start the day. The first evening meal was fine the second, just Ok, very chewy lamb steak. We mainly chose to stay here as it has great reviews and history as dog friendly. It surpassed the dog friendly expectations and we felt genuinely comfortable with the dog in tow. As a result spent a few hourts in the hotels lounge area running up a sizeable bar tab whilst chatting to other like minded folk, thoroughly enjoyable lounge area and good sevice. Parking is right out the front and is advertised as first come first served arrangement. Didn't have any issues getting parked when we arrived and never used the car again so no issues there.

Stayed in November 2023

Very homey. Felt intimate and very Scottish. :)

Stayed in September 2023

View over roof at rear of hotel. A bit claustrophobic. Small bedroom.

Location was lovely but our room had no view. Nice room with huge bathroom. Decent bistro type restaurant and breakfast was good. Garden entertainment.

Stayed in September 2023

Wine was very expensive.

Nice hotel with character. Good location.

Stayed in October 2023

Nothing

Classic building and nicely decorated. Comfortable rooms.

Stayed in October 2023