20 Hallam Street, Westminster Borough, London, W1W 6JQ, United Kingdom
#292 of 1,019 hotels in London
Guests' ChoiceBased on 3255 hotel reviews
8.3Cleanliness
9.1
Comfort
9.1
Location
9.3
Facilities
8.4
Staff
9.0
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 20 September 2024
Emy
GreeceThe Breakfast. Very low quality of the food / drink. The breakfast area was inferior to the style of the hotel.
Clean, beautiful & comfortable room.
Stayed in September 2024
Reviewed: 19 September 2024
Sabeen
PakistanBreakfast variety was quite limited.
Nice location, clean
Stayed in September 2024
Reviewed: 17 September 2024
Alqahtani
Saudi ArabiaI recommend it !
Stayed in September 2024
Reviewed: 17 September 2024
Alqahtani
Saudi ArabiaTheir services are better than some 4-star hotels and their cleanliness is superior as well
Stayed in September 2024
Reviewed: 16 September 2024
Hedi
United Statesno fridge, was super hot, couldn't open the windows,
Location, Cleanliness,
Stayed in August 2024
Reviewed: 13 September 2024
Anna
NetherlandsThe price, but for in London it’s good!
Location!
Stayed in September 2024
Reviewed: 12 September 2024
Cem
NetherlandsThere was a smell in the room which we could not understand the exact cause. It could be due to a restaurant or something. Opening or closing the windows did not help. We stayed as a group and the other rooms did not have the same problem. Sound penetrates through the walls easily and any neighbour walking or entering the room can wake you up.
Spacious and clean rooms Great location
Stayed in September 2024
Reviewed: 12 September 2024
Richard
United StatesGreat location, very friendly staff
Stayed in September 2024
Reviewed: 12 September 2024
Aa23
SingaporeIf to arrive late nite the main door is lock and had to wait a few mins for staff to open the door
Walking distance to Oxford circus tube.. where all the shops are...plenty of eateries near by.
Stayed in September 2024
Reviewed: 12 September 2024
Andres
United KingdomBreakfast was.. very basic. The breakfast room was lovely and even had a small courtyard attached, surely by charging extra for the breakfast this could be made into a nice little extra earner for the hotel and would make the whole experience better. For a central London hotel I would have expected more security, e.g. have the lift only operate if you have a room key. With these two things addressed the hotel could be a hidden gem.
Hotel is tucked away behind the BBC in a quiet but very central location. Staff were very friendly. The Room was clean, bright, modern and functional.
Stayed in September 2024
Reviewed: 12 September 2024
Vera
AustraliaNo air-conditioning, was stuffy but we could open the window and there was a fan.
Large bedroom bigger than a normal hotel room. Bfast was minimal but was enough to start the day.
Stayed in September 2024
Reviewed: 10 September 2024
Vinod
United Arab EmiratesA place to meet friends...like a small coffee shop.
Impeccably maintained property and friendly, helpful staff.
Stayed in September 2024
Reviewed: 10 September 2024
Anthony
United KingdomNot keen on the coffee machine but that's my own taste. However, great coffee shop short distance away, Alex coffee.
Didn't expect such a nice hotel within walking distance of shops and restaurants at the price we paid. Great staff.
Stayed in August 2024
Reviewed: 10 September 2024
Emma
AustraliaFor the nightly rate I would expect a good breakfast, not a pre-packaged croissant and yoghurt in a paper bag, and milk from a sachet. I did read the hotel information prior to booking but was disappointed by the quality and utilitarian set up of the breakfast room. I only made use of it once and bought breakfast elsewhere. Don’t hide behind changes made during Covid. A small fridge in the room would have been useful and for an ‘award winning’ hotel, your reception staff were largely unhelpful.
Spacious room, clean and lots of light
Stayed in September 2024
Reviewed: 9 September 2024
Chris
United KingdomNothing
Excellent Location Value for money Helpful Staff
Stayed in September 2024
Reviewed: 9 September 2024
John
United StatesThe breakfast provided was not great
Great room. Spotless. Nice staff. Great location in quiet area near Regents Park. Highly recommend.
Stayed in September 2024
Reviewed: 9 September 2024
Stephen
United KingdomGot a free upgrade to superior room
Stayed in September 2024
Reviewed: 9 September 2024
Sumito
United Kingdomno water at room
clean excellent location reasonable price
Stayed in September 2024
Reviewed: 8 September 2024
Linda
IndonesiaNo fridge, that's why we need to keep in their fridge. But one time, my boba drink is gone, I bought that for me in the train the next early morning. And no air conditioning, super hot in the room. But they provide the fan. Asking to pay cash at the property, but they don't care with my request.
Quite clean. About 12 minutes walking from Oxford circus station.
Stayed in July 2024
Reviewed: 7 September 2024
Anastasia
IndonesiaPlease kindly complete the amenities... like conditioner, toothbrush and toothpaste. If possible please provide air conditioning room
I love the location near from the city, easy to reach.. the staff was helpful and the cleanliness of the room and facilities was great
Stayed in September 2024
Reviewed: 6 September 2024
Juanmanpr
United KingdomDouble single room and its bathroom were clean and spacious.
Stayed in September 2024
Reviewed: 4 September 2024
Duncan
United KingdomThe property was in good repair
The location was very good for us as it was close to things that we were going to be doing for our 40th anniversary celebrations
Stayed in June 2024
Reviewed: 3 September 2024
Artur
IsraelBreakfast was not good
Location was excellent. Room was big enough for family of 4. The staff was really nice
Stayed in July 2024
Reviewed: 1 September 2024
Mehmet
TurkeyBreakfast was so simple
Clean and comfortable rooms
Stayed in September 2024
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