74 Chesterton Road, Cambridge, CB4 1ER, United Kingdom
#31 of 39 hotels in Cambridge
Guests' ChoiceBased on 605 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
8.6
Facilities
7.4
Staff
8.4
Value for money
7.5
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 September 2024
Michele
United StatesThe location needs to renovated. While we expected an older building, they need to maintain it better. We felt it also needed a deeply cleaning (cobwebs on windows). There wasn't a porter to assist with bringing luggage up to your room.
The kitchen staff was very friendly and helpful! They well exceeded our expectations!!! Breakfast was good, but needed more variety and fresh fruit options.
Stayed in September 2024
Reviewed: 23 September 2024
Mark
United KingdomThe shower is a major problem, especially in my ground floor room. The shower head desperately needs replacing. Toilet space I understand is limited. The bedroom needs to come out of the 1960s. The outside of the building needs some tidying up. It's like walking up to a youth hostel. Then again it's cheap and does it's job. It's a 2 star and that's a fair result.
location and car park
Stayed in September 2024
Reviewed: 22 September 2024
Neil
United KingdomWifi didn’t work. Very slow at front desk.Didn’t tell us there are 2 hotels and we had to walk between them to get keys!
Stayed in September 2024
Reviewed: 17 September 2024
Clare
AustraliaSmall bathroom that needed upgrading.
The breakfast selection was great as were Jackie, Judy and Jan the lovely ladies who ran the breakfast room.
Stayed in September 2024
Reviewed: 16 September 2024
Gordon
United KingdomTeeny tiny bathroom No public space beside the breakfast rooms
breakast was abundant and the basement rooms were bright plenty of parking The staff were very nice and came out to find us in the car park twice with things we had left in the room! Service above and beyond
Stayed in September 2024
Reviewed: 7 September 2024
Anjali
AustraliaThe outside needs a bit of a facelift!
Very clean, conveniently located, very friendly and helpful staff, especially the two ladies serving breakfast
Stayed in September 2024
Reviewed: 5 September 2024
Debbie
AustraliaNo lifts, air conditioning and check in staff were not available until after three as they had to come from another hotel
Location and the amazing housekeeping staff who looked after so well
Stayed in August 2024
Reviewed: 26 August 2024
Sophia
United KingdomMore attention to detail with the cleaning
Location Parking Room size Breakfast Staff
Stayed in August 2024
Reviewed: 12 August 2024
Rebecca
Hong KongIt is old, no shower curtain, plug in shower hose to taps which wiggle off kilter then water temp dramatically changes
Free onsite parking No onsite staff but someone kindly was there to check us in after 9pm
Stayed in August 2024
Reviewed: 12 August 2024
Sharon
United Kingdomroom smelt a little damp - particularly after showering
breakfast was good
Stayed in August 2024
Reviewed: 12 August 2024
William
United KingdomClean inside
Stayed in August 2024
Reviewed: 4 August 2024
David
United StatesCharming room, well equipped. Only complaint would concern the slippery tub without a grab mat or easy exit. Breakfast was amazing!
Stayed in August 2024
Reviewed: 1 August 2024
Anne-michele
United KingdomThe staff wasn’t really helpful at breakfast when we were looking for alternatives due to an allergy concern.
The bedroom was comfortable and the location was ideal for a couple of days in Cambridge. Within easy walking distance to the town centre
Stayed in August 2024
Reviewed: 30 July 2024
Mick
IrelandThe hotel had no bar
Breakfast was plentiful and the breakfast staff were excellent
Stayed in July 2024
Reviewed: 29 July 2024
Billy
Indonesiagot quite different feeling when checking out - the staff is professional but cool (check-in and check-out with different persons)...
A typical European 2-start. good for a short stay. feel welcome when checking-in -- the staff is professional and warm. breakfast ok. recommend the bar next door
Stayed in July 2024
Reviewed: 28 July 2024
Lorna
United KingdomAs I said outside needs redecorating but this did not affect our stay. Just gives an initital poor impression
The hotel does not give a great impression when you arrive as it needs a lot of its outer paintwork re doing. The inside is dated but the rooms were large,comfortable and very clean. The staff could not have been more helpful and pleasant. The breakfast was excellent. They let us park from early in the day we arrived until late on the day we left. There is a large car park at the rear of the hotel. Excellent location for accessing the river path and only a very nice 20 minute walk into town. Will stay here again
Stayed in July 2024
Reviewed: 22 July 2024
Jean
AustraliaI know it's hard to get staff at the moment but there was hair clogging our bath drain and dust on the skirting boards. Everything else was wonderful.
Breakfast and the staff serving it were wonderful. Loved the fresh clean sheets and towels too.
Stayed in July 2024
Reviewed: 21 July 2024
Christopher
United KingdomOutwards appearance was scruffy.
Excellent breakfast. Good location
Stayed in July 2024
Reviewed: 18 July 2024
Donna
United KingdomToo many stairs!!!
Comfy and close to town. Staff very friendly and helpful
Stayed in July 2024
Reviewed: 15 July 2024
Jennifer
United StatesThe shower was difficult to turn on and get to a normal temperature. It looked like something was missing from the front of the “knob.” There was also mildew or mold in the corner — just needs a good spritzing.
Comfortable beds in a spacious room. Our location was on the ground floor in the front of the house, but it was quiet. Curtains darkened the room well and there were tea and biscuits in the room. Check-in was easy. Location was great. Breakfast was delicious — the woman there taking orders was incredibly delightful and sweet.
Stayed in July 2024
Reviewed: 13 July 2024
Alison
United KingdomGood location - just a 15 min walk along the river from Cambridge city centre Big free car park where we were able to leave the car for a time after checking out
Stayed in July 2024
Reviewed: 5 July 2024
Ruth
United KingdomShower slightly tricky to figure out but fine once we did!
Friendly staff, good location, nice breakfast.
Stayed in July 2024
Reviewed: 2 July 2024
Samantha
United KingdomDecor was dated and a bit tired. They was a big sign up about a massive update, so understandable.
Good location. Spacious room. Good facilities. Big car park. Lovely breakfast. Superb breakfast staff (two ladies)
Stayed in June 2024
Reviewed: 1 July 2024
Kathryn
United KingdomIt was very hot in the room and the windows did not stay open.
Bed was comfortable and there was plenty of hot water for a shower. Breakfast was tasty.
Stayed in June 2024
Cergy, France
Kuta, Indonesia
Thiersee, Austria
Ruisbroek, Belgium
Valencia, Spain
Barcelona, Spain
Carovigno, Italy
Wallgau, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content