20 Chapel Street, Penzance, TR18 4AW, United Kingdom
#1 of 8 hotels in Penzance
Guests' ChoiceBased on 387 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
9.1
Staff
9.3
Value for money
8.4
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 1, 2024
Ekaterina
United KingdomVery comfortable and cozy place to stay, great location. Would like to stay there longer. Was prepared for us even with very late same day reservation. Many thanks
Stayed in May 2024
Reviewed: June 1, 2024
Joanne
United States of AmericaLots of noise from people moving around at all hours of the night above my room. No cooling/heating which was not a problem during my stay but I can see it would be with different weather.
Very cozy and comfortable with lovely in-room amenities.
Stayed in May 2024
Reviewed: May 29, 2024
Collette
United KingdomGreat staff Good food
Stayed in May 2024
Reviewed: May 27, 2024
Tina
United KingdomNothing.
The setting is wonderful - right in the heart of the town - the decor is bohemian, original, thought through with cosy welcoming bedrooms, a stylish restaurant and a great new patio and bar out the back. The staff were friendly and enthusiastic and I felt incredibly welcome as a solo traveller. I hope I can steal myself to stay there again. I had a fabulous time.
Stayed in May 2024
Reviewed: May 13, 2024
Hannah
United KingdomQuirky design, very clean and friendly staff
Stayed in May 2024
Reviewed: May 13, 2024
Sandra
United KingdomI guess the lack of parking might be something to consider but both times I’ve stayed I have found street parking within 50 yards, and as a back up there is a car park further down the hill plus parking along the seafront. I can safely say none of this would stop me staying here.
The room was exactly what I needed for my short stay. Would highly recommend. The radio in the room was a nice touch. I have stayed before, and would again. This time I didn’t need dinner or breakfast, but in the past they have been great.
Stayed in April 2024
Reviewed: May 10, 2024
Frances
United KingdomNothing we didn’t like as such but just to say we noted the large outdoor space was being set up for summer so not a place to go and smokers took up in the small terrace area so we moved as wev are very definite non smokers. Room around bed very tight. No leg room if seated in arm chair.
Staff were excellent. Welcoming.
Stayed in May 2024
Reviewed: May 7, 2024
Judy
United States of AmericaOur room was very small.
I liked the artwork and the decor of the inn. It was very convenient to have a lounge for an early breakfast or evening dinner/drink. The staff was very friendly. The bathroom was great with a heated towel holder and rainfall shower. I also loved the natural lotions and soaps that were free. The room was quiet and the bed was very comfortable.
Stayed in April 2024
Reviewed: May 2, 2024
Catherine
United KingdomNothing
Everything! I can’t think of anything I would change or improve on. The small touches made it exceptional.
Stayed in May 2024
Reviewed: April 8, 2024
Sarah
United KingdomNo microwave. couldn't dim lights.
Wonderfully quaint with great beds and fluffy towels. kitchen good lots of tea milk and coffee bathroom great, wash and shower gel etc. Bath and shower. Nice and warm and a wood burner.
Stayed in April 2024
Reviewed: March 29, 2024
Maria
Greecelarge room, design, comfy bed, friendly staff, great location, restaurant
Stayed in March 2024
Reviewed: March 28, 2024
Meena
United KingdomI have spent many times at this property, mainly in the bar & restaurant, and I have always found the staff helpful and great. It's great place to chill and relax, and close to everything I need .
Stayed in March 2024
Reviewed: December 23, 2023
Fiona
AustraliaChris, the manger was fantastic!
Stayed in December 2023
Reviewed: November 29, 2023
James
United KingdomOur room was ground floor and smelt a bit damp though decor was stunning and lots of beautiful features. We ate in at the restaurant but we were both disappointed with the meal we received. Price did not reflect the food for both portion or presentation. It seemed that vegan options were vastly different as a result and seemed little care was given when comparing to meat or fish options presented.
We love artist in residence hotels and have stayed at most of them now. Wonderful locations and the Penzance one was particularly well located in the nicest part of the town with lovely artisan shops, coffee houses and bars. Lovely staff and lovely decor.
Stayed in November 2023
Reviewed: November 28, 2023
Tracey
AustraliaSome of the dishes were still dirty
loved the apartment, was perfect for our stay
Stayed in September 2023
Reviewed: November 24, 2023
Victoria
United KingdomA really lovely room that made the most of its space, the vibe was stylish yet relaxed with three beautiful windows. I had dinner and a cocktail in the garden and breakfast the next morning, all delicious. The location on Chapel Street is perfect, it's the prettiest street in town, and a stone's throw from the seafront. Front desk was incredibly helpful when I made a date mixup on my initial booking. Also super-close to the Abbey Slip natural swimming pool for a wonderful dip.
Stayed in September 2023
Reviewed: October 23, 2023
Kylie
United KingdomSmall cozy space, lots of rooms for eating and relaxing.
Stayed in October 2023
Reviewed: October 13, 2023
Arrerom
ThailandWe were unfortunate to have stayed during their wifi is down, our room is on the 3rd floor and wifi wasn’t working unless you are at the ground floor. The staff at breakfast wasn’t so friendly and unattentive and the food took quite sometime to arrive, there were only 3-4 tables at that time
The cozy room and design, the shower is very nice with Bramley toiletry products. The dinner we had at the restaurant is quite nice
Stayed in September 2023
Reviewed: October 2, 2023
Anna
AustraliaGreat location in heart of old Penzance Quiet but near to everything including port
Stayed in September 2023
Reviewed: September 28, 2023
Barry
United KingdomBreakfast was amazing!
Stayed in August 2023
Reviewed: September 23, 2023
Gerald
SingaporeThe day curtains were filthy, and shud be cleaned/changed. Noise from the traffic since our room was facing the road.
Quaint, Quirky and friendly and helpful staff. Restaurant was excellent. Compliments to the chef.
Stayed in September 2023
Reviewed: September 20, 2023
Caroline
United KingdomThat I didn't book for more nights!
Everything! The hotel is simply amazing, warm friendly staff, the room is beautifully and individually decorated, air con bathrobes ,slippers and a super ammentiy kit, such a comforting place. The bar is gorgeous they even had the log fire going which was such a treat on a slightly chilly evening. Great food and local beers so happy to have found this haven.
Stayed in September 2023
Reviewed: September 12, 2023
Josephine
United KingdomNothing.
Beautiful room. We loved it. Nice location too.
Stayed in June 2023
Reviewed: September 8, 2023
Nicky
United Kingdomvery central room lovely staff friendly
Stayed in September 2023
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