23-27 Waterloo Place, Edinburgh, EH1 3BH, United Kingdom
#41 of 171 hotels in Edinburgh
Guests' ChoiceBased on 4464 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
9.6
Facilities
8.7
Staff
9.1
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 11 April 2024
Carol
United KingdomThere was nothing we didn’t like about our stay!
Location was fantastic! . Only a couple of minutes from the station and central to shops, pubs, restaurants and popular landmarks. We were celebrating a special birthday and were upgraded to an amazing room on the top floor with spectacular views! Breakfast was good. Continental buffet and then cooked breakfast to order. Vegan options available which was good.
Stayed in April 2024
Reviewed: 10 April 2024
Noreen
United KingdomCoffee at breakfast Cost of breakfast
Location Hairdryer Comfortable bed
Stayed in April 2024
Reviewed: 10 April 2024
Callie
United KingdomThe rooms were pretty standard for a city centre hotel- but nothing special.
The breakfast was brilliant- lots of yummy food- and the staff were always really friendly. The swimming pool, spa etc was small but perfectly formed. Such a great location too- could walk everywhere easily.
Stayed in April 2024
Reviewed: 10 April 2024
Max
United KingdomThe staff were lovely and helpful, the location was very convenient, the room was lovely.
Stayed in March 2024
Reviewed: 10 April 2024
Luke
United KingdomThere wasn't a suitable room ready for us due to booking short notice so we were upgraded.
Stayed in March 2024
Reviewed: 9 April 2024
Jane
United KingdomA Great good sized , well equipped and clean room. The pool, sauna and steam room was lovely. All staff were fantastic especially the cleaner in the pool changing area and in the restaurant. Good evening food choices and breakfast had a good range of choice all food was delicious. Conveniently located for seeing the wonderful city of Edinburgh.
Stayed in March 2024
Reviewed: 9 April 2024
Lucy
United KingdomNo complaints! We enjoyed our stay
Leisure facilities excellent and location very central; very comfortable room
Stayed in April 2024
Reviewed: 9 April 2024
Jamie
IrelandToo expensive
Cleanliness, location
Stayed in April 2024
Reviewed: 9 April 2024
Davina
United KingdomRoom was a little cold at night Breakfast was £17.50 extra - we ate elsewhere
It is a very central location with comfortable very clean rooms great bathroom (we had a bath and a walk in shower with plenty of hot water) and unlimited access to gym, pool, steam room which have towels so no need to bring from room
Stayed in April 2024
Reviewed: 7 April 2024
Anne
United KingdomThe pillows on the bed weren’t the best
Lovely staff, very clean, close to the train station and local amenities, excellent facilities very quiet
Stayed in April 2024
Reviewed: 7 April 2024
Lisa
United Kingdomcocktail bar had brilliant staff but decor a bit soulless. it needed some cosines since it was a wet day. just some candles & ambient lighting would help. The other downside was that the spa wasn’t open for treatments due to staff training.
great location, staff & gorgeous room.
Stayed in March 2024
Reviewed: 6 April 2024
Meagan
United KingdomRoom location, lots of noise and dripping tap
Lovely place
Stayed in April 2024
Reviewed: 5 April 2024
Deirbhíle
IrelandRooms clean & comfortable, staff very helpful!
Stayed in April 2024
Reviewed: 5 April 2024
Roland
United KingdomRoom was quite small, about 2x what I paid a few months ago.
Central location, like the Juniper bar and restaurant. Room had a view to Princes Street.
Stayed in April 2024
Reviewed: 4 April 2024
Dawn
United KingdomThere wasn’t anything I didn’t like
Staff super helpful and hotel room spotlessly clean
Stayed in March 2024
Reviewed: 3 April 2024
Patrizio
ItalyPerfect location, in door swimming pool, quality breakfast
Stayed in April 2024
Reviewed: 2 April 2024
Gary
United KingdomNot enough info about leisure facilities opening times. Qr code isn't very clear.
Great facilities.
Stayed in April 2024
Reviewed: 2 April 2024
Marc
United KingdomRoom with no view
Location, additional services such as gym
Stayed in March 2024
Reviewed: 2 April 2024
Bronagh
United KingdomChanging rooms had a lot of puddles of water. No view of pool from outside of you wanted to keep an eye on children but not go in!
Comfortable large bedroom & bathroom. Upgrade & duck was a nice touch.
Stayed in March 2024
Reviewed: 2 April 2024
Becca
United KingdomModern style and great location
Stayed in March 2024
Reviewed: 1 April 2024
Linda
United KingdomExcellent location and friendly, helpful staff.
Stayed in March 2024
Reviewed: 1 April 2024
Christine
United StatesGreat location within walking distance to many of the sights and also tour pickup locations. Staff were very nice and the restaurant had a nice variety
Stayed in March 2024
Reviewed: 1 April 2024
Heather
United KingdomNothing
Perfect location for what we were doing during our stay
Stayed in March 2024
Reviewed: 31 March 2024
Ilona
IrelandNothing
The location of the hotel was ideal.. the room was lovely. Staff were very friendly and helpful.
Stayed in March 2024
Reviewed: 31 March 2024
Hayden
United StatesBathroom sink didn't drain very well. We couldn't really use the sink for anything other than about a second or two of running the water before we had to wait for it to drain. That is really the only complaint.
Location is perfect to visit Edinburgh. Came in on a late train to Waverly Station and its a 5 minute walk to the hotel. Walking distance to Royal Mile, Edinburgh Castle and wonderful food and other sights.
Stayed in March 2024
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