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  5. Reviews of Apartment 5, Isabella House, Aparthotel, By RentMyHouse

Reviews of Apartment 5, Isabella House, Aparthotel, By RentMyHouse

3 Commercial Street, Hereford, HR1 2PS, United Kingdom

#54 of 100 Holiday rentals in Hereford

Guests' Choice

Review score

Based on 25 apartment reviews

8.6

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.6

  • Location

    9.1

  • Facilities

    9.5

  • Staff

    8.4

  • Value for money

    8.6

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 10 May 2024

    10
    Wonderful apartment city centre location
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The noise through the night was quite loud- but it is in the centre so to be expected.

    Set up beautifully and clean

    Stayed in May 2024

  • Reviewed: 2 May 2023

    8.0
    all in all it was very good. no complaints.
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 28 nights
    • Submitted via mobile

    a coffee table would have been useful in the lounge area. the access code is changed weekly and we weren’t aware of that initially. would have been good to know what it was going to change to just before it is changed. it changed whilst one of us was out and didn’t have any way to contact them.

    the location was good and the flat was well equipped and well managed

    Stayed in April 2023

  • Reviewed: 3 December 2022

    10
    excellent apartment, great location
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Saturday am market set up colourful and early.

    very clean and very well equipped, everything required for a lengthy or short stay good communication from the bookings team great location in the centre of town

    Stayed in December 2022

  • Reviewed: 7 November 2022

    9.0
    very modern, comfortable, clean with a lovely view.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 4 nights

    Noise was bad being in the front and blackout blinds would have been better

    Location superb easy walking to everywhere we needed to go.

    Stayed in November 2022

  • Reviewed: 23 September 2022

    8.0
    Lovely apartment but complicated booking and access.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The booking process was overly complicated with several steps requiring proof of ID. The rental was not directly managed by booking.com but by a British rental firm hence the issues with access and payment. I was charged by both although I did get the refund after several phone calls. I was unable to get key codes easily as the link would not get beyond a certain point. As if this wasn't enough when we finally arrived the code which contained numbers as well as a plus sign and a comma did not work! Apparently two numbers had to be pressed simultaneously before the third. Luckily as another tenant was exiting we found out from him how to do it. The whole booking process and access was a nightmare. Then....we had to checkout online and the latest checkout on the link was 2.30am!!!! The times would not scroll down to 10.am which is when we left. In all..a great apartment but beware of the booking and access pitfalls.

    Location excellent.apartment spacious and light filled.

    Stayed in September 2022

  • Reviewed: 11 September 2021

    10
    Super clean and comfortable.
    • Business trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Was quite loud outside Saturday and Friday night.

    Super clean and comfortable, has everything you need! Great communication. Good location.

    Stayed in September 2021

  • Reviewed: 2 June 2023

    7.0
    Fantastic location, great facilities, a bit noisy.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Noise. Can't do much abkut it but even midweek, it's noisy during the day and evening, even with windows closed. Worth it for the location trade off, but I can imagine on a Friday and Saturday night it could be pretty unpleasant.

    Location excellent and facilities were all there. Didn't miss anything

    Stayed in June 2023

  • Reviewed: 15 February 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights

    The noise was an issue. the Bells The Bells oh no the bells. Double glazing please. Didn't mind the the people having fun at night time but it was in January. Stairs there are too many you need a lift. It would have been nice to have a little bit more up to date info on the parking. just so people know you can drive into high town in the morning and afternoon hours only at certain times meaning you can unload luggage directly outside the apartment. That would have been nice to know please check.

    Location wise it was perfect for what we needed for our stay , you can not be more central to Hereford. Try the Butter market, just 50 meters away Marks & Spencer's , Tesco's, Waitrose, costa coffee, beefy boys very good for good night out and all very walkable.

    Stayed in January 2023

  • Reviewed: 10 December 2022

    1.0
    disappointing
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    given wrong entrance code via email, extremely confusing security deposit service emails saying to pay only to open the aforementioned link and read don’t pay until the day before your arrival or you may bd charged twice yet the emails continued for days prior to the trip asking me to pay it. the property was not the one advertised in the picture felt insecure after realising the codes for each room are simply combination of the same three numbers we actually entered someone else’s room and it was only after getting locked out from this room I luckily guessed the combination to get back in and retrieve our stuff before finding our actual room. very bad communication on someone’s part not to mention as previously stated it definitely wasn’t the lovely quiet house advertised in the photos on bookings it was in fact an apartment in the middle of a high street filled with drunks. honestly I felt and still feel misled and mis-sold so won’t be using this service ever again. 0/10

    clean well stocked facilities

    Stayed in November 2022

  • Reviewed: 3 November 2022

    5.0
    A clean apartment with too many drawbacks to make us stay again.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 4 nights

    We didn't like receiving an ultimatum for an extra £250 'damage deposit' two days before arrival without warning. On the Friday the keycode to the front door was changed during the day, meaning we arrived home in the dark, it was pouring with rain, only to find that we couldn't get in. (We had been in the cathedral all day and then out for a meal so our phones had been switched off); several phone calls, soaking wet and half-an-hour later we managed to get in. The apartment overlooks the main square but unfortunately the windows offered very little protection from the noise of people, vehicles and the market being set up and sleep was hard to achieve. There were too many pointless communications before arrival.

    The apartment had a very central position in Hereford. It was extremely clean and there was a bottle of milk in the fridge when we arrived.

    Stayed in October 2022

  • Reviewed: 13 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 11 July 2023

    10
    Exceptional
    • Couple
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 25 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: 15 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: 14 January 2023

    10
    Exceptional
    • Couple
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2023

  • Reviewed: 19 December 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: 8 December 2022

    10
    Exceptional
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: 22 November 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: 9 October 2022

    10
    Exceptional
    • Business trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2022

  • Reviewed: 29 July 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: 15 July 2022

    10
    Exceptional
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2022

  • Reviewed: 5 July 2022

    10
    Exceptional
    • Business trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: 3 July 2021

    10
    Exceptional
    • Business trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2021

  • Reviewed: 1 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2023

Showing 1 – 25

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