Stairs can be difficult for people with mobility issues - especially if you need to carry your luggage. I feel it would be beneficial to have noise mindfullness signage. The guests on my corridor did not respect their neighbours noise levels and stood in the hallway from very early in the morning speaking loudly so I do think the hotel management could benefit by having notices to help with this, thankfully that was only one night out of my 3 nights. Perhaps brighter wall colours in bedroom too, the walls are painted Black so a bit dark for my liking. Wifi was not connecting so I was unable to use the TV as it would not connect without wifi

Location is outstanding - walking distance to the Tube Station at Earls Court is a huge bonus & I was so grateful for this as I was out of the room for 12 - 14 hours per day. Room is comfortable and shower room was spotlessly clean. Large windows for natural light in my room was great. Lots of really great places to eat - I found a really lovely Lebanesse Restaurant on my First night and a Vegan Thai restaurant on my last night within walking distance to the hotel.

Stayed in September 2024

Very clean apart from balcony. Please clean as it was covered in cigarette ends.

Location was great.

Stayed in August 2024

Toilet smelt of sewage and seat was hanging off. Single bed was in poor condition and sunk in the middle which made it uncomfortable to sit or lie on. No working lift to get up to the fourth floor with heavy luggage.

Location was excellent - Earl’s Court tube station just around the corner. Lots of shops and restaurants options too.

Stayed in August 2024

Stairs no lift

Location

Stayed in August 2024

The Fan in room was not good atall. The room was on 3rd floor without lift.

Location is perfect for Tourism. Checkin process was good.

Stayed in July 2024

The walls were very thin. Staff were around late at night arguing and banging things about in the hallways. The bathroom flooded every-time you showered because the glass panel to deflect the shower water was not connected to the edge of the tub leaving puddles on the floor. You could feel every spring in the mattress.

Location was great - short distance to everything needed for a stay in London. Room size was excellent for the price paid

Stayed in July 2024

Obviously for the price there are a few negatives. I.e room small and no real view outside as I was in the basement. I could also hear people speaking in an adjacent room. No mirror in the bathroom but one just outside. As I said before- no real complaints for a solo traveller wanting a cheap room in the centre of London for work for just one night.

Great location, clean and good value for money with an ensuite bathroom/shower. Very easy to check-in with a key locker. Bed was comfortable and had a kettle/coffee nearby. No major complains for a solo traveller who doesn't spend much time in the room. Also, very close to Earls Court tube station, as well as McDonald's/KFC if needed.

Stayed in July 2024

Maube too much light in the morning, in spite of the curtains.

The place was confortable and close to many restaurants and services, including public transport. The person in charge was very kind. The authomatic check in was easy.

Stayed in July 2024

We was on the 5th floor and no lift plenty of stairs

The location close to the tube easy access

Stayed in July 2024

Mattress was lumpy & very uncomfortable. Home with a very sore back as a result!! 🫣 The tiny sink in the bathroom had a screw nail protruding into the actual sink, extremely dangerous!!☹️ Room was of a very poor standard, very dark & drab decor. No headboard, no table lamps or indeed tables at the bedside. The stairs were quite steep but also quite dirty. Not a great first impression... The Lift we were told (upon arrival) hadn't been working for a while (We were on the 5th floor!!). 😩 Would have appreciated advance notice of this.

Good central location, Earl's Court Tube station was literally round the corner. Staff communication re: self check in/ door codes etc was good. Staff member rang after check out to see if everything was ok with regards to our stay. I took the opportunity to give her the feedback I have addressed via this forum. Fingers crossed management take the points raised on board and action them...

Stayed in July 2024

The room was just not maintained very well, there were a lot of things broken or wrong in the room. - There was only a very small desk in the room to put your stuff, but it was already packed full of things. A TV stood on the desk that had no way to be plugged in because there were no wall sockets there. Also a water cooker that could not be plugged in because there were no sockets. - Also the bathroom was dirty and not maintained well, rust and dirt everywhere. The shower head could not stay up because the bar was broken. Doors of the shower did not close properly so the bathroom kept getting wet. Also the water from the sink was boiling hot (it had a sticker for caution about the hot water) but you could not wash your hands because it was so hot. - Room was extremely hot (stayed in the hottest week of the year so far) but could not open the door to the balcony for some fresh air. No ventilators in the room. - Only saw someone of the staff twice during my five day stay. There is a rice of paper at the reception with a number you can call if there’s a problem. But this made me feel a little unsafe.

The hotel was very accommodating when I contacted them before my stay about a few things, quick to respond and happy to help. The location is also amazing, Earl’s Court station is just around the corner and there’s a lot of places to eat and do some grocery shopping around. The neighborhood felt very safe to walk around alone at night as a woman. Complimentary bottles of water, tea bags etc in the room with a little kettle!

Stayed in June 2024

There is no lift. A lot of stain in the shower floor.

Near the Earl’s court tube station. A lot of restaurant nearby.

Stayed in June 2024

Great location for us right next to the tube station.

Stayed in June 2024

The room is too small.

The location is great. Near the tube station

Stayed in May 2024

No lift, no bin in the room.

It’s very near the train station & food center.

Stayed in June 2024

Complicated sign in but staff let in a little before check in time which I appreciated given a long journey to get there.

Great location, decent shower and fast Wi-Fi

Stayed in June 2024

Pillows were very hard. Place could use a little touch up.

Location very good. Good water pressure in shower. Easy to get in and out of.

Stayed in June 2024

one more chair would be fine.

would come again.

Stayed in May 2024

Absence of lifts/ elevators or bellhops - you dont want to be on the last floor. Thin walls - I could hear what was being discussed in the adjoining rooms, limited what I could converse in my room. No direct staff onsite to interface with - I had to call the Customer care line everytime to get basic things done. All my sockets stopped working and I couldnt get anyone onsite to fix it. Even a call to the customer care line still couldnt get it done. Checked out in the morning.

Nice location. Clean facility Proximity to Earl's court.

Stayed in May 2024

Several items were below par. The bedding was marked with black streaks even though it was clean overall. The carpet was very stained. There was nothing except the bed and a plastic bucket chair in the room for seating. No coffee or milk was left in the room - just some tea bags and sugar sticks. No plug in the sink which was difficult when the shower failed to work - the temperature was stuck at 48degs and was scalding. I reported it and a new shower was fitted but the valve was still not functioning properly and I was unable to take a proper shower. The WiFi kept dropping off and so the tv was very pixelated and it wasn’t possible to watch Netflix. This was rectified when the property manager came to deal with the shower issue. There’s no lift in the property and the stairs are narrow winding and steep so it was a little bit more difficult to get my case up and down the second floor.

Great location just yards from the tube and shops and restaurants. Room was reasonable size with openable windows and a fan for comfort. Contact with staff was good. Felt safe in the area.

Stayed in May 2024

The mattress was old and uncomfortable. The bath tub had a broken corner and no plug in. There was no milk to put in the tea or coffee. In general, it felt like a lack of care in the details.

The location of the hotel is great and there's many food options around.

Stayed in May 2024

Bed bugs - bitten Alive my last night

Good location, good water pressure in shower

Stayed in April 2024

My room was on the top floor, so had to walk up many flights of stairs to get to it as no lift. Don't book here unless you're travelling very light, or don't mind a leg day workout. Couple in opposite room were being obscenely loud all night, and morning (she was very obviously faking), I didn't sleep a wink because of this. I got in touch with the hotel about this, but not sure if anything was done about it but the lady on the phone was nice. General light coming in through the window in the morning was a bit much after sleepless night too as blind wasn't good enough coverage. Those were my only 2 gripes really, for the location though, and the room I had, it was super.

Location 1 min walk from tube, toiletries and toothbrush/paste provided, manager helped me with my case up the stairs and explained everything about getting in and out etc, tea/coffee and little chocolates provided as snacks, nice view from the top floor, nice decor, didn't properly try the shower but looked ok, check-in experience was easy, Netflix access on the TV, locks on the doors. Hotel service was great, I had a WhatsApp contact in case of any issues, got a call aswell to check everything was OK so that was appreciated.

Stayed in April 2024

I liked it. Great value and good location

Location and value for money

Stayed in April 2024