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Reviews of Malmaison Brighton 4 stars

Brighton Marina, Brighton & Hove, BN2 5WA, United Kingdom

#19 of 49 hotels in Brighton & Hove

Guests' Choice

Review score

Based on 4078 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    7.3

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 25 June 2024

    8.0
    Really nice hotel, beautiful terrace overlooking the marina, bar staff helpful. Enjoyed it.
    • Leisure trip
    • Couple
    • Club Deluxe Sea View
    • Stayed 3 nights

    We wanted to have bar food on the Thursday evening but were told last minute the kitchen was closing early which was a bit inconvenient as the local restaurants were closing due to a football match so we had to get a taxi into the Lanes.

    The room was spacious and had lovely big shared balcony. Bed was very comfy. Pillows were a bit soft. The shower needs a larger shower mat for safety as it's a bit slippy on trying to get out of the shower and base of shower didn't drain quickly, may have been a little blocked. But lovely size bathroom and waterfall shower. Niamh and Sasha in the bar were stars as was Mark in the restaurant. There was a young tall blonde guy helping with breakfasts on the Sunday morning and he was a little brisk in his manner, but the other staff were lovely.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    9.0
    Pleasant as always
    • Leisure trip
    • Couple
    • Club Premium Sea View
    • Stayed 3 nights
    • Submitted via mobile

    No Gluten free options

    The location

    Stayed in June 2024

  • Reviewed: 22 June 2024

    7.0
    Great access to the Marina if that’s where you need to be
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Expensive for what it was. We had a very dark inland facing twin room. Access to hotel is difficult to navigate as entrances are on different levels from road or board walk, very poorly sign posted indeed and didn’t do the hotel justice. Once you know you know, but took us a while to work out. The board walk entrance is tucked away and dimly lit and the surroundings behind the Marina restaurants didnt feel like a place we would have wanted to be at night. That whole location looks very dated and uncared for.

    Location was great for some great restaurants in the Marina. Modern feel interior. Nice small bar (and restaurant but was fully booked). Free parking was a real bonus which helped our decision to stay this far out of town. Staff were friendly and check in and out was super quick.

    Stayed in April 2024

  • Reviewed: 22 June 2024

    7.0
    Great location, not the best Malmaison we’ve stayed at
    • Leisure trip
    • Couple
    • Club Deluxe Sea View
    • Stayed 5 nights
    • Submitted via mobile

    It able to use main lounge as it was always being used for functions , room service awful, £24 for 2 cheese toastes which were awful waste of time and money

    Location

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Accessible wet room bathroom

    Stayed in May 2024

  • Reviewed: 18 June 2024

    8.0
    I would certainly stay at the Malmaison Brighton again.
    • Leisure trip
    • Family with young children
    • Club Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Some staff may need to be trained on providing good customer service.

    Most of the staff were very friendly and helpful. Location was perfect. We stayed in a room with a balcony which is a must have. There is free car parking (park on the 6 floor of the car park to access the board walk to the hotel). A huge choice of places to eat close to the hotel. A short bus ride to the Lanes.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    8.0
    Great location & we will be returning
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    There was a strange smell in a couple of the rooms which we were in - slightly dampish/sewery

    Room was stylish & comfortable, great facilities & lovely bathroom too

    Stayed in June 2024

  • Reviewed: 14 June 2024

    8.0
    Overnight stay by Brighton Marina
    • Leisure trip
    • Couple
    • Club Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing really. We chose a sea view room this time; it was on the small side for the price but comfortable with a nice little balcony.

    Comfortable and convenient. We were able to check in early to get ready for a function, which was helpful. Friendly staff.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Not stayed in a Malmaison for a few years. It was a little more basic than other hotels - some economies now with toiletries. It took a long time to check in because the staff chatted to the preceding customers.

    Room: fairly basic Breakfast: good Bed: comfortable

    Stayed in June 2024

  • Reviewed: 12 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not much was wrong air con didn’t work and the safe didn’t open apart from that everything was lovely

    Was lovely and clean nice location Excellent breakfast

    Stayed in June 2024

  • Reviewed: 12 June 2024

    9.0
    Great place to stay when visiting Brighton
    • Leisure trip
    • Couple
    • Signature Suite
    • Stayed 1 night

    I visit this hotel regularly, it has the best location for a Brighton visit. The rooms are all unique in their look and feel and I love the quirkiness. The bathrooms are amazing and the beds are super comfortable.

    Stayed in May 2024

  • Reviewed: 11 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room slightly small

    Location for marina is obviously good

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All was good

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Tendency to be chilly at times

    Location, restaurants, decor and staff

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Pleasant stay, pity about the wind!
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room became very cold at times thermostat very temperamental. Noisy dogs, backing late at night. Wet room prone to being very slippery had to take real care!

    Decor, restaurants location and staff!

    Stayed in June 2024

  • Reviewed: 10 June 2024

    7.0
    Ok , but a bit of a disappointment , room very dark with one window on the side .
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Signage from the car park is non existent . The name of the hotel can be seen overhead but at lower level entry is not signed , so walked past .

    Location is great , overlooking the Marina

    Stayed in June 2024

  • Reviewed: 8 June 2024

    9.0
    Great space and location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not very clear where the parking lot is. But super helpful reception helped out. Top tip, park on floor 6 to access the boardwalk.

    Great modern feel with up to day rooms and helpful staff

    Stayed in June 2024

  • Reviewed: 6 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Chairs in lounge was too low for me being disabled, was allowed to sit in the bar during the morning

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Club Sea View
    • Stayed 1 night
    • Submitted via mobile

    It wasn't easy to find and lugging your luggage from the carpark wasn't great.

    The room view

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Overall all good, car park naff!
    • Leisure trip
    • Couple
    • Club Deluxe Sea View
    • Stayed 1 night
    • Submitted via mobile

    Car park wasn’t up to standard, had a vintage car in a multi-storey - not ideal - for the money the place should have a better car park

    Clean tidy and good view

    Stayed in June 2024

  • Reviewed: 3 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bedroom colour scheme was too dark.

    Excellent location .The bed was really comfortable.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    Good value for money, easy transport links to the main part of the city.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    Reception should have just acknowleged me whilst I was waiting to check in. Even just eye contact and a nod of their head wold have been nice.

    Reception staff on arrival were very busy and I felt a bit ignored however when my daughter left a valuable item in the safe the staff went out of their way to help get it back to us. Cleaning staff alos very helpful.

    Stayed in May 2024

  • Reviewed: 2 June 2024

    7.0
    We enjoyed our stay but the restaurant is a bit too expensive for us
    • Leisure trip
    • Couple
    • Club Deluxe Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant is very expensive, lovely food but it’s much cheaper to eat elsewhere. Not enough tea, coffee & milk in the room so had to ask for more at reception & the fridge wasn’t cold enough to keep the fresh milk cool.

    We like it here for the outside space & being by the sea & we had a lovely room. The staff are friendly & helpful

    Stayed in May 2024

  • Reviewed: 1 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Club Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Room a little to small

    Clean and modern interior. Excellent steaks

    Stayed in June 2024

Showing 1 – 25

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