Great location & friendly helpful staff

Stayed in June 2024

Air con not great heavy blankets in warm weather but supplied a fan which made it more comfortable

Great location, helpful staff

Stayed in June 2024

We were given a disabled access room where the bathroom had a design flaw and water was all over the floor with nowhere to go. Had to jump on the dry patches to move around. When we decided to open the windows and get some fresh air, as it was a warm afternoon, we had dozens of flies in the room. We did mention it to reception so they can look into it. The communal areas looked a little tired and from the two lifts, one was initially taken out of order and at all times they are used as goods lifts too. So you’ll wait more than you’d expect to get between floors.

Nice location by the marina. Beds were very comfy, clean, and with a selection of pillows (one soft, one not so) in the room. Plenty of options for lunch/dinner in the vicinity.

Stayed in June 2024

We wanted to have bar food on the Thursday evening but were told last minute the kitchen was closing early which was a bit inconvenient as the local restaurants were closing due to a football match so we had to get a taxi into the Lanes.

The room was spacious and had lovely big shared balcony. Bed was very comfy. Pillows were a bit soft. The shower needs a larger shower mat for safety as it's a bit slippy on trying to get out of the shower and base of shower didn't drain quickly, may have been a little blocked. But lovely size bathroom and waterfall shower. Niamh and Sasha in the bar were stars as was Mark in the restaurant. There was a young tall blonde guy helping with breakfasts on the Sunday morning and he was a little brisk in his manner, but the other staff were lovely.

Stayed in June 2024

No Gluten free options

The location

Stayed in June 2024

Expensive for what it was. We had a very dark inland facing twin room. Access to hotel is difficult to navigate as entrances are on different levels from road or board walk, very poorly sign posted indeed and didn’t do the hotel justice. Once you know you know, but took us a while to work out. The board walk entrance is tucked away and dimly lit and the surroundings behind the Marina restaurants didnt feel like a place we would have wanted to be at night. That whole location looks very dated and uncared for.

Location was great for some great restaurants in the Marina. Modern feel interior. Nice small bar (and restaurant but was fully booked). Free parking was a real bonus which helped our decision to stay this far out of town. Staff were friendly and check in and out was super quick.

Stayed in April 2024

It able to use main lounge as it was always being used for functions , room service awful, £24 for 2 cheese toastes which were awful waste of time and money

Location

Stayed in June 2024

Accessible wet room bathroom

Stayed in May 2024

Some staff may need to be trained on providing good customer service.

Most of the staff were very friendly and helpful. Location was perfect. We stayed in a room with a balcony which is a must have. There is free car parking (park on the 6 floor of the car park to access the board walk to the hotel). A huge choice of places to eat close to the hotel. A short bus ride to the Lanes.

Stayed in June 2024

There was a strange smell in a couple of the rooms which we were in - slightly dampish/sewery

Room was stylish & comfortable, great facilities & lovely bathroom too

Stayed in June 2024

Nothing really. We chose a sea view room this time; it was on the small side for the price but comfortable with a nice little balcony.

Comfortable and convenient. We were able to check in early to get ready for a function, which was helpful. Friendly staff.

Stayed in June 2024

Not stayed in a Malmaison for a few years. It was a little more basic than other hotels - some economies now with toiletries. It took a long time to check in because the staff chatted to the preceding customers.

Room: fairly basic Breakfast: good Bed: comfortable

Stayed in June 2024

Not much was wrong air con didn’t work and the safe didn’t open apart from that everything was lovely

Was lovely and clean nice location Excellent breakfast

Stayed in June 2024

I visit this hotel regularly, it has the best location for a Brighton visit. The rooms are all unique in their look and feel and I love the quirkiness. The bathrooms are amazing and the beds are super comfortable.

Stayed in May 2024

Room slightly small

Location for marina is obviously good

Stayed in June 2024

All was good

Stayed in June 2024

Tendency to be chilly at times

Location, restaurants, decor and staff

Stayed in June 2024

Room became very cold at times thermostat very temperamental. Noisy dogs, backing late at night. Wet room prone to being very slippery had to take real care!

Decor, restaurants location and staff!

Stayed in June 2024

Signage from the car park is non existent . The name of the hotel can be seen overhead but at lower level entry is not signed , so walked past .

Location is great , overlooking the Marina

Stayed in June 2024

Not very clear where the parking lot is. But super helpful reception helped out. Top tip, park on floor 6 to access the boardwalk.

Great modern feel with up to day rooms and helpful staff

Stayed in June 2024

Chairs in lounge was too low for me being disabled, was allowed to sit in the bar during the morning

Stayed in June 2024

It wasn't easy to find and lugging your luggage from the carpark wasn't great.

The room view

Stayed in June 2024

Car park wasn’t up to standard, had a vintage car in a multi-storey - not ideal - for the money the place should have a better car park

Clean tidy and good view

Stayed in June 2024

The bedroom colour scheme was too dark.

Excellent location .The bed was really comfortable.

Stayed in June 2024