Avenida 6 # 14-55 Barrio La Playa, 540001 Cúcuta, Colombia
#14 of 79 hotels in Cúcuta
Guests' ChoiceBased on 118 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
8.5
Facilities
8.9
Staff
8.9
Value for money
8.6
Free WiFi
8.9
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End of dialog contentReviewed: 29 April 2024
Daniel
United StatesI liked every thing thank for all i’m appreciate god bless you
Stayed in April 2024
Reviewed: 20 April 2024
Gareth
ColombiaAll good
All good
Stayed in April 2024
Reviewed: 9 April 2024
Gareth
ColombiaAll good
All good
Stayed in April 2024
Reviewed: 23 March 2024
J
United KingdomI had no problems at all - I would highly recommend this hotel
The breakfast was delicious with very good options. The area was ideal for me because just a short taxi ride to where I needed to be.
Stayed in February 2024
Reviewed: 29 February 2024
Vanegas
IrelandLocation
Service in general, good breakfast
Stayed in February 2024
Reviewed: 27 January 2024
Mark
United StatesThis question doesn't apply
This will forever be known as this Gringo and my Latina families hotel while staying in Cucuta.
Stayed in December 2023
Reviewed: 28 December 2023
Manrique
United StatesAll ok
Ok
Stayed in December 2023
Reviewed: 14 December 2023
Alexander
United StatesExcellent Costumer Service. People are nice. Excellent room service. Nice restaurants Service
Stayed in December 2023
Reviewed: 2 September 2023
Dmh
United StatesThe swimming pool water was very cold! We also used their laundry facilities and they ruined my husband pants and shirts. Also my blouses. They washed the clothing with our daughters jeans and shorts and everything turned blue. They dried the clothing which set the "new" colors in, and shrunk my slacks. They still charged us for the service, I paid it, but was not impressed with the service. They should know to separate clothing by colors and follow label directions for laundering. That's what a professional laundering service should have done. Not impressed. Also, the area around the hotel is sketchy at night. But overall great hotel.
Loved the breakfast buffet. The room and bathroom were clean and comfortable. There was warm water, something we found isn't common in most hotels in Colombia. It had a safe and a swimming pool. Friendly and professional staff.
Stayed in August 2023
Reviewed: 30 August 2023
Daniela
ColombiaThere was a big party and the noise got to the room
The Pool and the 360 restaurant
Stayed in August 2023
Reviewed: 24 April 2023
Ken
United Kingdomthe gym is not the best, but you knew that prior to arrival.
great little hotel, good environment and staff were great.
Stayed in April 2023
Reviewed: 24 February 2023
Ana
United StatesVery nice facilities, comfortable room, very friendly staff. The restaurant with very delicious food.
Stayed in February 2023
Reviewed: 18 February 2023
Nathalia
VenezuelaThe only con for us, is that is was a little far away from the usual places we visited. But, it's located at the center of the city so if you're moving around that is perfect.
The staff is great and the hotel is in excellent condition. Rooms are spacious and clean
Stayed in February 2023
Reviewed: 31 January 2023
Ruben
United StatesNice and Clean
Exelent Personal Especial the Housekeeping Personal ..
Stayed in January 2023
Reviewed: 13 January 2023
Nino
United Statesnothing, will be back
From the moment we arrived, everything went well, I really have no complaints, staff was incredible, every and each one of them, the food, fantastic, I am really happy I stayed there
Stayed in January 2023
Reviewed: 18 November 2022
Dibuccio
United StatesDidn't replace the mini bar at the room
Everything
Stayed in November 2022
Reviewed: 19 October 2022
Jossie
ColombiaThe services people very nice
Vey nice customers services l missing the people that came to our room to bring us water very nice and humble
Stayed in October 2022
Reviewed: 19 September 2022
Lina
Colombianothing to improve
the location was nice.
Stayed in September 2022
Reviewed: 9 September 2022
Lucila
United Kingdoma lot stairs it don’t have lift. but it’s ok for people who like do exercises.
the pool was lovely 😊
Stayed in August 2022
Reviewed: 30 August 2022
Diego
ColombiaGood
Stayed in August 2022
Reviewed: 29 August 2022
Briceno
United StatesBreakfast they're wasn't a lot variations
The food and pool
Stayed in August 2022
Reviewed: 27 August 2022
Isaura
ColombiaThe rooms are not good. the first choice was very noisy so I asked to change it. the next one was comfortable but it did not have an exterior window, so it was dark and gloomy. WiFi very poor.
the staff was very helpful and the restaurants were good. comun spaces are good but the rooms not quite
Stayed in August 2022
Reviewed: 5 June 2022
Robert
United StatesFood was delicious and staff was great. Specially Diana. Very nice and friendly girl.
Stayed in June 2022
Reviewed: 29 April 2022
Audrey
United StatesEverything was great
Everything was great! The location, the breakfast was perfect and traditional Colombian food. The people that works there were amazing. Mr.Juan the botones guy was exceptional.
Stayed in April 2022
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