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Reviews of Alexandra Hotel 4 stars

King Edwards Parade, Eastbourne, BN21 4DR, United Kingdom

#13 of 35 hotels in Eastbourne

Guests' Choice

Review score

Based on 388 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.4

  • Facilities

    7.7

  • Staff

    9.1

  • Value for money

    7.7

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 19 May 2024

    9.0
    Beautiful beachfront hotel, with welcoming staff, and great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    The location was fantastic, within walking distance of everything needed and with a beautiful beachfront just on the doorstep. Everyone was very friendly and welcoming at Alexandra Hotel, and Maria was especially kind and helpful throughout our stay.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Small amount of toilet paper ran out before we checked out.

    Location great!

    Stayed in May 2024

  • Reviewed: 15 May 2024

    7.0
    Money Matters
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Confusion over paying for hotel room. I paid Booking.Com but hotel asked for payment when I arrived.

    Good position.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    No availability of breakfasts even a coffee and pastry would have been great!

    Where the hotel is situated & even with a single room I had a lovely view.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    .
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    No breakfast availability, or bar. No information in the room. ie WiFi code or number to call reception on

    Location, view, room facilities and decor were good

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    First time stay and will probably go back if the room is as good as this time.
    • Leisure trip
    • Family with young children
    • Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    There were a couple of negatives, we had out of date milk in the room (which is why my tea tasted off when we got there) but was changed very quickly at Reception. The shower temperature is hard to control and it takes a bit of effort to turn it off.

    It was situated exactly where we wanted to be for the Motor Show on the Western Lawns. Our room had been refurbished to a high standard and we had a lovely sea view. Slightly confusing, we still can’t work out whether they serve breakfast as it doesn’t say there is a restaurant in the hotel but it says bed-and-breakfast elsewhere.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Shame breakfast not available on site. It was when I was here in September

    Efficient staff. Helpful and friendly

    Stayed in April 2024

  • Reviewed: 4 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    There was no breakfast.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    • Family with young children
    • Single Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 16 December 2023

    9.0
    Great...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I was upgraded to a Seaview Room. The room was a good size for a Single Bed room. Everything was very clean and worked. Very warm. Attentive Staff. I would definately stay here again...

    Stayed in December 2023

  • Reviewed: 23 November 2023

    7.0
    Ok for one night, good location
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms were dated, small and item’s didn’t work Out of season, no breakfast or bar available

    Staff and welcome, location

    Stayed in November 2023

  • Reviewed: 25 October 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Our room smelt terribly of paint. There was no hot water.

    The staff were approachable, friendly and helpful. The hotel was clean.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The shower pressure was quite poor, third floor if that’s still how it works. The room was a little crowded but it had a spare bed so I may have overlooked that when booking.

    The bed was comfortable and the location was great. The receptionist was very friendly. Would stay again but would potentially ask to move rooms if I’d noticed the shower pressure earlier.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Single Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    No hot water in the shower

    Great location

    Stayed in October 2023

  • Reviewed: 7 October 2023

    7.0
    Great location, very friendly staff, nice room.
    • Leisure trip
    • Family with young children
    • Twin Room with Sea View
    • Stayed 1 night

    The bathroom is very small.

    Very friendly staff. Great location with a wonderful ocean view from the room.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room with Partial Sea View
    • Stayed 1 night
    • Submitted via mobile

    Had to run water for ages and ages before it got even slightly warm. Water pressure in shower also poor. When I called down to reception it was clearly not a surprise about not being able to get hot water and they just suggested I should have run the water for even longer. Unsightly pigeon muck on side window and visible on exterior of building immediately outside.

    Warm welcome on arrival. Comfortable bed. Nice side view of the sea. Room and bathroom very clean, newly fitted bathroom. Generally a good and comfortable stay.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is located right in front of the beach. 12min walk from the railway station. Many cafés and restaurants around. The single room was somewhat small but had all I need and was very clean. Bed comfortable and the shower worked very well. I am so glad I booked this hotel! I got an upgrade on my room and it made my stay even better! Monica at the reception was absolutely amazing and helpful. The whole staff was. My first visit to Eastbourne was an amazing experience thanks to Alexandra hotel.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    8.0
    A very pleasant stay
    • Leisure trip
    • Family with young children
    • Twin Room with Partial Sea View
    • Stayed 2 nights

    Description of the room as 'corner sea view'- was a bit of an overstatement as there was not much sea visible from the windows. The noise from the street guarantees an early wake up, but there isn't much the hotel can do about it

    Great location, plenty of parking space, and the hotel offers parking permit for £2 per day. The room was clean and seemed recently refurbished. Very nice and helpful staff

    Stayed in September 2023

  • Reviewed: 16 September 2023

    8.0
    Enjoyable and compfortable
    • Leisure trip
    • Solo traveller
    • Single Room with Sea View
    • Stayed 7 nights

    Eastbourne has the largest and noisiest seagulls on the South coast. In the extreme heat it was not able to open the window.in case the seagulls came in.

    Great view from room. Staff extremely helpful

    Stayed in September 2023

  • Reviewed: 8 September 2023

    7.0
    It served my purpose
    • Leisure trip
    • Solo traveller
    • Single Room with Sea View
    • Stayed 4 nights

    room service needed more attention. Sink not cleaned on one day, toiletries not replaced (not enough for four days). As it was hot I asked that the quilt was not replaced in the cover, the bed was not touched on one day. The plug in the sink jammed on day one, it was only partially fixed and did not work properly

    Location. Single room with a sea view, they are often tucked away at the back

    Stayed in September 2023

  • Reviewed: 7 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room key didn't work initially

    Comfortable rooms, helpful staff

    Stayed in September 2023

  • Reviewed: 7 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Shower temperature hard to control - couldn't make the water cool enough to be comfortable. Room size was very tight.

    Sea views and good location. Staff were very helpful and pleasant. Breakfast was good

    Stayed in September 2023

  • Reviewed: 5 September 2023

    8.0
    Very enjoyable stay
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Not enough time for breakfast. Produce, sasuages etc could be of a higher quality.Could be a few more staff. However, that didn't spoil my stay. The attitude of the staff made up for it all

    Room was very comfortable. The staff were extremely helpful. Winston couldn't do enough for us Ideal location on the seafront.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    9.0
    Lovely hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nice and clean. Friendly staff

    Stayed in September 2023

Showing 1 – 25

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