17-19 Trafford Road, Salford Quays, Salford, Manchester, M5 3AW, United Kingdom
#54 of 115 hotels in Manchester
Guests' ChoiceBased on 2776 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.4
Staff
8.9
Value for money
7.9
Free WiFi
8.5
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End of dialog contentReviewed: 26 May 2024
Mathew
United Kingdomi paid cash at the property for the room but they also tried to charge my card an hour later resulting in me recieving a charge from my bank
Stayed in May 2024
Reviewed: 12 May 2024
Tony
United KingdomRestaurant was over priced and the food was average
Location was excellent and very clean
Stayed in April 2024
Reviewed: 11 May 2024
William
United KingdomSafe in room did not work
Location and staff were great
Stayed in May 2024
Reviewed: 10 May 2024
Joanne
United KingdomThe fridge in the room was too noisy and kept turning on and off all night disturbing sleep
Value for money and convenient
Stayed in May 2024
Reviewed: 9 May 2024
Roger
United KingdomNot a lot
Good
Stayed in May 2024
Reviewed: 7 May 2024
Nina
United KingdomDid not have breakfast
Stayed in May 2024
Reviewed: 7 May 2024
Caitlin
IrelandDouble bed had a hole in the middle
Lovely place nice staff
Stayed in May 2024
Reviewed: 6 May 2024
Matthew
United KingdomThe friendly and helpful staff. Rooms
Stayed in May 2024
Reviewed: 5 May 2024
Lisa
GuernseyIt was very modern , comfortable and lovely staff
Stayed in May 2024
Reviewed: 2 May 2024
Sharon
United KingdomDinner menu wasn't great.
Staff lovely, room nice, breakfast amazing.
Stayed in April 2024
Reviewed: 29 April 2024
John
United KingdomCooked breakfast was a bit greasy
Nice helpful staff and clean
Stayed in April 2024
Reviewed: 22 April 2024
Leonard
United KingdomBed in our room was very uncomfortable. Didn’t sleep well at all. Sadly
Reception restaurant staff very kind helpful and friendly
Stayed in April 2024
Reviewed: 20 April 2024
Eunah
United KingdomFood and drinks No choices of food and cocktails. Not nice at all .
Great location,very clean lovely staff.
Stayed in March 2024
Reviewed: 17 April 2024
Simon
United KingdomNothing
Great location for visiting o2 warehouse.
Stayed in April 2024
Reviewed: 16 April 2024
Nia
United KingdomBooked a twin room, weeks prior.. was with my daughter. Was originally told on arrival that the hotel didn’t have a twin available and offered a Queen - was not happy as ordered snd paid for a twin & when booking via booking.com it said there was one available following discussion the member of staff did find a twin room. Unsure why she said there wasn’t one. All good in the end though.
I’m vegetarian and there was plenty of options. A great breakfast variety all round.
Stayed in April 2024
Reviewed: 16 April 2024
Angela
United KingdomGreat location and modern hotel. Reception and bar area lovely.
Stayed in April 2024
Reviewed: 15 April 2024
Carole
United KingdomOur rooms were at the back of the hotel which theoretically should have been quieter but , as it was quite a warm night we had our window open so we were disturbed by people in the carpark last thing at night and very early in the morning
All the staff were exceptionally friendly and welcoming and very helpful.sometimes in a big city hotel this is not always the case, we were very pleasantly surprised, nothing was too much trouble A big thank you to them all.
Stayed in April 2024
Reviewed: 15 April 2024
Jacqui
United KingdomThe bed had a "hole" in the middle which meant both of us kept rolling off!
The staff from the reception too the bar staff were absolutely first class. Very professional and lovely people too.
Stayed in April 2024
Reviewed: 11 April 2024
Adam
United KingdomDidn't like that we had booked check out for 12:00 and at 11:05 we was woken by the alarm and the housekeeping kept knocking every 5 mins
Lovely staff, great location, great food and drink very clean and parking was a plus
Stayed in March 2024
Reviewed: 9 April 2024
Joseph
AustraliaIn the bar there is no menu for kids or even a kids portion size for what was on the menu. There was no way I was paying the full price of what was in itself expensive for my 6 year old to eat half of it.
The breakfast was nice. Although at £14 it was expensive. They offered a discount rate of £12 at check in if it was prepaid but this discounted rate should be available to guests at all times.
Stayed in April 2024
Reviewed: 6 April 2024
Pip
SpainConnection from phone to tv and room didn’t work. It was too warm at night…the air conditioning adjuster didn’t seem to work well.
The staff were extremely friendly and helpful, the atmosphere was relaxed. Bed and pillows comfy. Good room facilities, clean.
Stayed in April 2024
Reviewed: 1 April 2024
Rhona
United KingdomRoom a bit cosy. No hash browns at breakfast. Bizarre broccoli / courgette combination on hot buffet.
Location, decor.
Stayed in April 2024
Reviewed: 1 April 2024
Jason
United KingdomThe breakfast was a little poor.scrambled eggs were not good.would have been nice to have fresh scrambled egg or fried eggs.pirates were not particularly nice.
Room, staff were very helpful and politr
Stayed in April 2024
Reviewed: 31 March 2024
Rodney
United KingdomThe TV kept switching itself on
Stayed in March 2024
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