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Review score

Based on 43 apartment reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 2 June 2024

    9.0
    Good.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights

    The towel ring in the bathroom is rusty , didn't like to put. white towel o n it. Had trouble switching off the water in the bath. perhaps some online instruction about the controls would be useful parking at the station for 3 days was expensive

    Tea and coffee were the only food items provided for breakfast. the flat was modern and light. Generally liked it very much for our short stay

    Stayed in June 2024

  • Reviewed: 18 March 2024

    9.0
    Comfortable apartment
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night

    It would be nice to have cleaning products in the shower.

    Nice and comfortable apartment with everything you need for a short stay. The apartment is very close to the train station. The host is very responsive for any needs.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Good apartment
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night

    Very handy apartment, easy to access. I often use this apartment when I need an accommodation for a short stay in St Albans close to the station.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Handy apartment
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night

    Very handy apartment very close to the station. The apartment has everything needed for a short stay

    Stayed in March 2024

  • Reviewed: 3 February 2024

    9.0
    Lovely place to stay
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Maybe a bit more attention to detail on cleaning but nothing of significance

    This is a lovely, very cosy, feels like home from home apartment. Very well equipped, comfortable, nice decoration , great views from high up and a perfect location for St Albans/train to London - hosts could not have been more helpful. Would definitely recommend.

    Stayed in November 2023

  • Reviewed: 1 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 14 nights

    Would have liked instructions about using the oven, which was complicated. The radiators were not fully working, and though the owners (a company in Birmingham) tried to be helpful, this was never fixed. There were two wine glasses, one champagne glass and no water glasses in an apartment meant for 4.

    Quiet ground floor apartment, which I needed after a hip replacement. The apartment block is right by the mainline railway, we were the opposite side which was quiet, but I would hate to stay the railway side. Well equipped.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    9.0
    Good location, friendly host.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights

    Could do with a bit of vacuuming. External keypad (to enter the building) is very slow and unresponsive, we had trouble getting into the building a few times.

    Good location, short walk to the station or St Albans city centre. Friendly and helpful host.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    8.0
    very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night

    car parking

    clean

    Stayed in December 2023

  • Reviewed: 20 October 2023

    7.0
    We had a comfortable stay in a good location.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The hot water wasn’t sufficient and had to boost for 2 people to have a shower. The apartment could do with some TLC E.g paint work, sofa in sitting room was stained, stains on carpet and some marks on furniture, bathroom fixtures discoloured or rusted, which we felt we had to photograph to prove this wasn’t our damage during our stay should it be required. Netflix stated as being available which wasn’t although not a big issue as we weren’t in often.

    The location was very good and central to the train station and city centre. The apartment was clean and comfortable.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    9.0
    Small, Compact & Modern
    • Business trip
    • Group
    • One-Bedroom Apartment
    • Stayed 4 nights

    Lots of building work going on around, so woke up early every morning. Parking a bit hit and miss. A very small apartment, it;s got everything you need, but it is compact.

    Modern, small, clean, well maintained apartment close to St Albans train station. Easy key collection once I asked for the instructions.

    Stayed in October 2023

  • Reviewed: 23 September 2023

    8.0
    Good place to stay
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Warmer/ thicker duvet would be good. Hot water a slight issue - you have to press a button 20/30 mins before you need it but wasn’t a problem - you just need to remember to do it.

    Great location, well equipped and a good little place to stay. The host responds to any queries very quickly. Easy to get in with key in lock box and good instructions given in advance. Deposit returned very quickly.

    Stayed in September 2023

  • Reviewed: 21 June 2023

    8.0
    Served our purposes very well and would recommend for a short stay in central St Albans.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night

    Building works opposite are a pain - especially as workmen arrive v early and make a lot of noise even before proper work starts. Flat would benefit from replacing a few things which haven't worn well eg internal door handles and taps as they detract from all that is really nice about the place.

    V convenient location. Nice flat.

    Stayed in June 2023

  • Reviewed: 22 September 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights

    Excellent loacation for St Albans City.

    Stayed in September 2022

  • Reviewed: 5 June 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Lovely flat, had all the home comforts needed. Very convenient for the station and town, all within walking distance. Felt safe

    Stayed in June 2022

  • Reviewed: 5 December 2021

    7.0
    Good for requirements, comfy bed.
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Toilet seat not clean

    Modern, central location.

    Stayed in December 2021

  • Reviewed: 20 July 2021

    9.0
    Superb
    • Couple
    • One-Bedroom Apartment
    • Stayed 30 nights
    • Submitted via mobile

    No

    It is clean and comfortable. We enjoy our stay.

    Stayed in July 2021

  • Reviewed: 25 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Loved everything about it - including the super comfy bed !!!

    Stayed in March 2024

  • Reviewed: 11 June 2023

    10
    clean and comfortable. easy to find and good location
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    clean, comfortable apartment

    Stayed in June 2023

  • Reviewed: 24 February 2023

    5.0
    Comfortable, except on the ears!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Smoke Alarm had not been checked. Was a constant nuisance beeping every 30 seconds during our stay.

    Great location

    Stayed in February 2023

  • Reviewed: 10 April 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Great communication aand fantastic flat

    Stayed in April 2022

  • Reviewed: 31 March 2022

    10
    Lovely quiet cozy environment with a wonderful location, close to the city center.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 14 nights

    From my side, there is a multi-storey building in the window, it would be desirable to close the window with blinds.

    Lovely cozy place with perfect soundproofing and high speed internet. Felt at home. I will definitely return. Very comfortable bed.

    Stayed in March 2022

  • Reviewed: 24 February 2022

    1.0
    No hot water or instructions on how to use the water heaters and no answer from there service desk
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night

    We had no hot water during our stay, we located the water heater and used the controls and the boost button but no hot water ever came on the water was freezing cold. No help was provided via the text, e-mail or phone to their customer care and they have not responses to my complaints after promising to address them. All round very disappointing and a real lack of interest in resolving. Hot water is a standard basic requirement for any stay and they failed to take this on board or even address my complaint. How you treat and handle customer issues is extremely important.

    Stayed in February 2022

  • Reviewed: 14 December 2021

    10
    Great value, well presented property with helpful and communicative owners. Can't ask for more !
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night

    The owner was very helpful, the property easy to find and perfectly prepared. Will certainly use again next year, many thanks !

    Stayed in December 2021

  • Reviewed: 25 July 2021

    10
    gorgeous place !!!! Insanely satisfied !!! good service full of delight
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    I liked everything very much ... everything is clean beautiful and wonderful staff

    Stayed in July 2021

Showing 1 – 25

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