51 Buckingham Gate, Westminster Borough, London, SW1E 6AF, United Kingdom
#21 of 1,010 hotels in London
Guests' ChoiceBased on 514 hotel reviews
9.3Cleanliness
9.5
Comfort
9.6
Location
9.6
Facilities
9.2
Staff
9.6
Value for money
8.7
Free WiFi
8.6
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End of dialog contentReviewed: 1 May 2024
Wilma
New ZealandI only personally dislike elevator areas the room diffuser have a really strong smell and it’s hi be me Headache. Otherwise we love our stay second time around!
Staffs, accommodation, facilities and Location
Stayed in April 2024
Reviewed: 3 April 2024
Astrid
AustriaThat we had to leave.
Outstanding hospitality in a perfect location. The hotel is amazingly beautiful, however, what makes it really extraordinary is the staff. They are friendly, professional and competent, trying to make their guests feel comfortable in every aspect. The room was great with a fully equipped kitchen with a washing machine. Water and nespresso pads were refilled daily. Very comfortable beds. We also especially enjoyed the delicious breakfast. This trip was my birthday present and we got a cake and even a happy birthday song at arrival. Highly recommended!!
Stayed in March 2024
Reviewed: 23 March 2024
Iurie
MoldovaIt would be good for staff to offer more options in booking taxi to Airport. They called the most expensive one in London.
The hotel is wonderful. I was amazed of everything
Stayed in March 2024
Reviewed: 25 February 2024
Saad
Saudi Arabiaminimize the refresher at the KINGS building lounge!!!
Stayed in February 2024
Reviewed: 30 January 2024
David
United KingdomCould find fault
The Staff the cleanliness the whole experience given to us from a fantastic group of people
Stayed in January 2024
Reviewed: 27 January 2024
Ania
United Arab EmiratesBeautiful place and excellent service
Stayed in January 2024
Reviewed: 23 January 2024
James
United StatesLocation! Extraordinary staff!
Stayed in January 2024
Reviewed: 21 January 2024
Dr
United KingdomSnobby guests at breakfast to be honest! The staff at breakfast are amazingly patient and professional
Exceptionally welcoming and friendly staff Free upgrade and drink in the bar Excellent facilities Spacious
Stayed in January 2024
Reviewed: 19 January 2024
Kerry
United KingdomGreat service,free upgrade to a one bedroom suite. Fabulous staff, really looked after us including nightly turn down treats and a cake for my husbands birthday.
Stayed in January 2024
Reviewed: 8 January 2024
Patricia
United StatesThe property was decorated perfectly for Christmas time! Everything was top class, from the exceptional service to the pristine suites.
Stayed in January 2024
Reviewed: 5 January 2024
Wilma
New ZealandOne thing we not sure lobby scent diffuser was very strong smells and its a little too strong that it gave us headaches.
Everything is very good
Stayed in January 2024
Reviewed: 4 January 2024
Mohammad
United Arab EmiratesLovely hotel with exceptional hospitality. Will definitely be staying here whenever we are in London. Thank you for an amazing stay!
Stayed in January 2024
Reviewed: 3 January 2024
Sarah
United StatesBeautiful suite, kind and helpful staff, delicious food, & a convenient location
Stayed in December 2023
Reviewed: 2 January 2024
Jen
United KingdomEverything was excellent
Stayed in December 2023
Reviewed: 5 December 2023
Abeer
Saudi ArabiaOnly one thing I didn’t like by the end of my stay but let’s say it’s an individual behavior doesn’t reflect on the full experience
The staff were exceptional everyone of them worked to make our stay an amazing experience, the staff went above and beyond to ensure my mom and I have an exceptional experience. From the warm greetings upon arrival to the attentive service throughout, their dedication to guest satisfaction was evident. Their knowledge, attention to detail, and personalized approach made me feel valued and well-cared for. I highly recommend staying here for a truly unforgettable experience, where the exceptional staff sets a new standard in hospitality, the ladies at the spa took care of me and my mom while i was sick. The people who checked us in and out were amazing by accommodating our needs and offering workaround solutions for a very late checkout. The staff at the in room dyeing and most of all the cleaning staff they were the actual heroes of the whole experience. I love them all from the moment we walked until we left we were treated like one of their own families. This is my real honest opinion
Stayed in December 2023
Reviewed: 5 December 2023
Peter
United KingdomA little bit dated inside but still very nice.
Position, architecture facilities
Stayed in December 2023
Reviewed: 3 December 2023
Ryan
United KingdomGreat location to Victoria station, lovely size room with everything we needed. Unlike most hotels we stay in now days there was plenty of bottled water available. Breakfast was fantastic.
Stayed in December 2023
Reviewed: 26 October 2023
Vidhya
SingaporeNil
Everything! Service was also excellent! Especially the breakfast team including Gabriella, isruka & their manager
Stayed in October 2023
Reviewed: 26 September 2023
Harry
United StatesAccommodations, staff, and food are incredible! Couldn’t be happier with our stay at the Taj. Whenever we are in London, we go there! 
Stayed in August 2023
Reviewed: 25 September 2023
Simon
United KingdomThe lenght of time you had to wait on getting a table at breakfast
Stayed in September 2023
Reviewed: 20 September 2023
Ganesh
United KingdomNothing
Service, location, room, food, breakfast
Stayed in September 2023
Reviewed: 2 September 2023
Simon
United KingdomThere was nothing not to like! Food ,staff and stay top notch, excellent location to everywhere! Certainly be going again soon!!
Everything was amazing from minute one!! Staff superb and couldn’t do enough for you!
Stayed in September 2023
Reviewed: 30 August 2023
Lee
United KingdomNothing
Amazing service Location superb Delicious breakfast Room excellent
Stayed in August 2023
Reviewed: 16 August 2023
Andy
United KingdomSmall snacks like peanuts, crisps and biscuits with tea would have been appreciated.
We were up-graded which was very much appreciated. Location is superb. Breakfast service was excellent. Very professional & prompt. Amit in the reception was most accommodating & considerate and helpful.
Stayed in August 2023
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