“Room was excellent, only stayed for one night so can’t comment further really. Staff were extremely helpful after a booking error that could have ruined our evening and potentially caused us a long drive home. We were embarking on a train trip within a couple of hours so wouldn’t have had time to organise alternative accommodation, which we would have had to pay for, even if there was anything available locally. As we had settled in full through booking.com there would also have been the pain of obtaining a refund. Thankfully the hotel was able to provide us with two super rooms. Which was brilliant.”
“Great location on site at Loughborough university, parking decent, check in painless, good shower, very clean rooms....rooms are really large too with good desk space for two people to work side by side if needed. Quiet, I got a good night sleep. It might be my imagination but the beds seemed REALLY long, maybe athletes are very tall!”
“Functional hotel for conference type use but I found the staff surprisingly really on it and friendly so clearly someone really cares about a good customer experience, even though it’s more a work type venue.”
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