Boulevard Lascrosses, 31000 Toulouse, France
#13 of 87 hotels in Toulouse
Guests' ChoiceBased on 210 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.6
Staff
9.1
Value for money
8.3
Free WiFi
7.5
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End of dialog contentReviewed: 17 September 2024
Marlene
FranceNothing
Room size, breakfast options and staff friendliness
Stayed in September 2024
Reviewed: 10 September 2024
Sandra
MartiniqueEmplacement
Stayed in September 2024
Reviewed: 7 September 2024
Tim
United KingdomThe website is totally inaccurate. There is no food available at night so you have to go out looking. Not what you need after an 8 hour drive!
The location and staff were brilliant
Stayed in September 2024
Reviewed: 4 September 2024
Alena
RussiaAmazing service. Lounge zone with coffee, tea and snacks. Very nice breakfast
Stayed in September 2024
Reviewed: 18 August 2024
Olga
RussiaA very cozy atmosphere. Great location
Stayed in August 2024
Reviewed: 18 August 2024
Katherine
FranceNa
Decoration, friendly staff and location
Stayed in August 2024
Reviewed: 17 August 2024
Enrico
BelgiumThe hotel is situated next to a metro stop, which makes it easily accessible from the train station. It is also just a few minutes away from the city centre. The room was of a more than decent size, and the bed was very comfortable. The breakfast offers a wide choice of excellent, fresh products. I would definitely recommend it.
Stayed in August 2024
Reviewed: 16 August 2024
Serge
United Arab EmiratesThere is nothing that we didn’t like
Clean and good location with parking access
Stayed in August 2024
Reviewed: 12 August 2024
Chelsea
AndorraGreat sized rooms, great bathroom and excellent communal areas.
Stayed in August 2024
Reviewed: 11 August 2024
Bruno
NetherlandsVery far from the train station The receptionist was not there when I arrived. There was no way to reach him The hotel is next door to a McDonalds and a KFC. 'Nuf said. The area around has very few cafés opened at 21:20 The hotel was loaded down with a crowd of Italian grandmothers with their grandchildren, probably to let the parents take some quality time off away from all the screaming. A very good idea we should all follow. Hence, the unavoidable shrill screaming and the banging of doors. I am a fan of Mercure but this is a place to avoid.
The big-screen TV The size
Stayed in August 2024
Reviewed: 10 August 2024
Ning
Chinanothing
very good
Stayed in August 2024
Reviewed: 10 August 2024
Mary
IrelandWe loved everything about the hotel
Stayed in August 2024
Reviewed: 7 August 2024
Alex
United StatesSpacious lobby with plenty of seats and couches and a large TV (showing the Olympics when we visited). Room very comfortable and well climate controlled. The direct access to parking was a big plus too. Only a 10-12 min walk to the center.
Stayed in August 2024
Reviewed: 26 July 2024
David
AustraliaThe Mercure Hotel should be more elegant
Hotel Mercure the entrance it’s nice
Stayed in July 2024
Reviewed: 4 July 2024
Richard
United StatesI was a little a put off initially when asked, in the name of sustainability, how often I would like my room cleaned. When I responded every day I was met with some bemusement. I am paying for the stay and the amenities that come with it and shouldn't be made to feel that I'm destroying the planet because I want my bed made everyday. The rooms do not have luggage racks, but I never bothered to ask for one either (should be one in every room IMHO). These minor annoyances did not significantly detract from stay.
Excellent hotel that is the closest to the Pierre Baudis Congress Center and a Metro stop right out the front door. Walking distance to Old Town Toulouse with all the magnificent charm and warmth that this delightful city has to offer. A very helpful staff that was always willing to answer questions about Toulouse and to call and make reservations. Magnificent breakfast. The rooms are spacious with normal bathrooms (by American standards).
Stayed in June 2024
Reviewed: 29 June 2024
Ioannis
BelgiumLocation (next to the metro station), excellent breakfast, cozy room.
Stayed in May 2024
Reviewed: 23 June 2024
Debbie
United KingdomGood breakfast but finished at 9.30 which is a little early for tourists, 10.00 would be better. Food seemed expensive and very limited choice so we did not eat there. Located next to stunning park well worth a visit.
Stayed in June 2024
Reviewed: 17 June 2024
Aaron
AustraliaFantastic and friendly reception staff on arrival. The room was spacious and had a view to the gardens next door. The bed was comfortable and large windows. Breakfast was really varied and something for everyone. Tip: there’s a Japanese restaurant (I know it’s France haha) at the front that’s very small with upstairs seating - their ramen is fantastic.
Stayed in June 2024
Reviewed: 10 June 2024
Josette
Franceras
ras
Stayed in June 2024
Reviewed: 6 June 2024
Suphatthra
Netherlands-
It’s just right next to Japanese garden so you can start early without load of people. Staffs are really friendly.
Stayed in May 2024
Reviewed: 1 June 2024
Sara
Finlandair conditioning did not work properly and the property was very warm when trying to sleep at night. breakfast was not worth the price, and it took quite a long time which is not ideal for a work trip. breakfast is also served very limited hours during weekdays which could be problematic if trying to enjoy a holiday trip.
modern, clean, bed was very comfortable.
Stayed in May 2024
Reviewed: 30 May 2024
Marina
United StatesNothing, it was perfect.
Everything was so clean and fresh. The welcome staff were so kind, and spoke good English. The bar staff gave us violet meringues, and the check out staff gave us violet Madeleine cookies.
Stayed in May 2024
Reviewed: 22 May 2024
Nicolas
United KingdomIt's a bit pricey, but maybe for France, that's about the price you would expect for a clean room and the great services available.
The place was spotless and in good shape. The shower had a bit too little water pressure, which is not great, but it was hot at any time of the day, so I'm happy with that already. The Internet was free and fast, and the breakfast was plentiful.
Stayed in April 2024
Reviewed: 12 May 2024
Ioannis
BelgiumCentral location (next to a metro station), excellent breakfast, clean room
Stayed in May 2024
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