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  5. Reviews of Zenitude Hôtel Résidences Roissy Village

Reviews of Zenitude Hôtel Résidences Roissy Village 3 stars

4 Avenue de Montmorency, 95700 Roissy-en-France, France

#5 of 7 Holiday rentals in Roissy-en-France

Guests' Choice

Review score

Based on 69 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.0

  • Facilities

    7.4

  • Staff

    8.1

  • Value for money

    7.8

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 3 November 2024

    7.0
    Functional apartment for a stayover.
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 1 night

    The apartment was not very clean.

    Fine for a stay over during travels. Comfy apartment with all necessary things for a family of four. Spacious. The beds were fine.

    Stayed in September 2024

  • Reviewed: 27 October 2024

    6.0
    Large room for 3
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

    No spare blanket for 3rd person, the staff did gave us a bedsheet to cover, fortunately the room was warm in end Oct

    Stayed in October 2024

  • Reviewed: 21 October 2024

    6.0
    good not great, needs improvement.
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 1 night

    TV was old, couldn't cast my phone. that should be standard these days. No ice machine or vending machines. big negative.

    location from the airport, space was good. layout was a positive.

    Stayed in September 2024

  • Reviewed: 15 October 2024

    8.0
    Bad staff, they should know how to behave with customers
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

    The staff at the reception, particularly one staff was really rude and made faces when I was talking to her and wouldn’t even respond to me. It was really disrespectful and disappointing when it was my first time in Paris with my family. Apart from the staff, the hotel is good and stay was good as well.

    It is close to the CDG airport, about 10 minutes by drive.

    Stayed in September 2024

  • Reviewed: 9 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 2 nights

    Electrical plugs not all working , light bulbs/lights not all working

    Convenient, night staff friendly and helpful.

    Stayed in October 2024

  • Reviewed: 9 October 2024

    8.0
    A comfortable overnight stay, with a clean and comfortable bed and safe and easy access parking.
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

    No coffee available, which was strange as there was tea provided and a coffee machine to use.

    A clean, comfy and spacious argument. Located handy to the airport and had on- site parking at an affordable cost. Kitchen facilities were handy as we ate in.

    Stayed in October 2024

  • Reviewed: 30 September 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Apartment
    • Stayed 1 night

    close to the airport, fast response on requests.

    Stayed in September 2024

  • Reviewed: 29 September 2024

    6.0
    We used it (family of four) as somewhere to sleep very close to the airport. We had stayed at Disney & used the trai
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

    The hotel is abit secluded, even the uber driver wasn’t sure on how to get there. There was quite loud music playing out of one apartment after mid night. The whole thing felt abit airy. The bathroom always had a faint smell of tobacco which is strange because you’re not allowed to smoke. The actual rooms are big & spacious, modern too. The kitchen units (just above the worktops) were not very clean (there were splash marks of coffee) & the bathroom wasn’t very clean either (there’s a radiator right next to the toilet which had many different coloured stains on it, the sides of the floor & basin were abit dusty/dirty)

    It was big & spacious. It also had a kitchen

    Stayed in September 2024

  • Reviewed: 25 September 2024

    7.0
    It was okay for an overnight layover. Great price.
    • Leisure trip
    • Group
    • Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

    The sofa bed had dirty sheets and a dirty tissue in it.we had to call reception for clean sheets. The central air never worked. There were fans in the room instead. A cot was requested, but never provided. Breakfast a little overpriced, egg machine wasn't working, some items weren't available.

    Location was perfect, rooms were large, airy, with modern decor, lots of pillows, comfy beds, , the kitchenette was a great add-on, the hotel was quiet and safe. Very close to the airport, but no noise from airplanes.

    Stayed in August 2024

  • Reviewed: 24 September 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nice rooms with abundant space. Good value to price ratio

    Stayed in September 2024

  • Reviewed: 30 August 2024

    6.0
    The images give a better perception of this hotel. It definitely isn’t as Pristine as it looks.
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 4 nights
    • Submitted via mobile

    I expected much more, I had to ask to change rooms because the first one they gave me had stains and tears on the sofa bed and the condition of the studio apartment was not up to par! Also, the air conditioning units don’t work in majority of the rooms. Which was communicated to me when I went to enquire about this for the second time. You need to pay a holding deposit to use the iron. They don’t have mops in the apartment, which make it difficult to maintain the daily cleaning for ourselves.

    The staff were okay and helpful. The location was not bad at all. The studio apartment , was okay.

    Stayed in August 2024

  • Reviewed: 30 August 2024

    8.0
    great for traveling on a budget and need a place to sleep before your next trip.
    • Leisure trip
    • Solo traveller
    • Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

    no airport shuttle service. no usb ports in room. room smelled like cigarettes.

    economic and conveniantly located. comfortable bed. great breakfast.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    6.0
    Left a lot to be desired.
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

    Overall cleanliness was not great. No photos or any decorations anywhere in the room. Made it feel very clinical. Air conditioning was not working. Shower valve was broken. And glasses in the kitchen were dirty. Sofa looked like it had not been cleaned in quite some time. Bed felt like plywood board...not luxurious at all.

    Location was nice and close to the airport.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

    Location

    Location

    Stayed in August 2024

  • Reviewed: 10 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Recepacles were stretched out. Only 1 would work (usually) with our adapter. Gym was in disrepair.

    Stayed in August 2024

  • Reviewed: 21 July 2024

    6.0
    Hot sleep
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

    Ac didn't work.

    Hotel was average. Tv in living room didn't work. And neither did AC.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    8.0
    Good Option When Travelling to/from Charles de Gaulle
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 1 night

    Although it was clean, the bathroom needs a refresh.

    This hotel is located within minutes from Aéroport Charles de Gaulle. It was perfectly located for the night before our departure. We were pleased with the space - bigger than what we expected. There are a local restaurants located in the City Center; within a 10-minute walk. Parking is available either inside (more expensive) or outside (less expensive).

    Stayed in July 2024

  • Reviewed: 24 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 1 night

    near to airport

    shower hot water seems a little problem, it supports one and half person which means the 2nd person will get not enough warm water to have shower. beside this, all is ok.

    Stayed in April 2024

  • Reviewed: 2 March 2024

    7.0
    Good
    • Business trip
    • Group
    • One-Bedroom Apartment
    • Stayed 6 nights

    We had included and paid for a room with the breakfast option; however, the hotel refused breakfast to the guests. When the reservation form was checked, we were surprised to find that the final booking had not included the breakfast option.

    Stayed in February 2024

  • Reviewed: 23 October 2024

    3.0
    Poor
    • Business trip
    • Group
    • Superior Apartment
    • Stayed 6 nights
    • Submitted via mobile

    No cleaning! Poor breakfast, so avoid it. It is a refugees hotel.

    Stayed in October 2024

  • Reviewed: 5 October 2024

    10
    Good value and close to CDG airport and Zenitude includes safe parking
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 1 night

    All good

    All was excellent and good value,the extras, tea and coffee were a big plus

    Stayed in October 2024

  • Reviewed: 24 September 2024

    1.0
    Absolutely terrible, basically a scam. Recommed paying for a property
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

    Supposedly an airport hotel, advertising shuttle transfers. When we got there they say 'oh no the website is out of date, we don't do that anymore. Book your own taxi or uber.' That cost 54 euros to go 4km in a large car at 5am. Also front receptionist was completely uninterested in helping anyone with anything. Couldn't speak a word of English but it didn't matter as she was also uninterested in helping French speakers too. We asked for a particular bed set up which was ignored. Also my shoes were stolen from the halfway where i left them for 5 minutes. Cool.

    Literally nothing good about this place.

    Stayed in August 2024

  • Reviewed: 22 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

    It's a bit far from city centre

    Very friendly staff

    Stayed in August 2024

  • Reviewed: 21 September 2024

    9.0
    The staff was very helpful with transportation to the hotel from the airport and back.
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

    Very close to the airport.

    Stayed in September 2024

Showing 1 – 25

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