16 Rue de Gironde, 33000 Bordeaux, France
#18 of 88 hotels in Bordeaux
Guests' ChoiceBased on 525 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.7
Facilities
9.0
Staff
9.1
Value for money
8.3
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 March 2023
Vivienne
IrelandNothing
Love the pool and great bar and resturant called Gina's
Stayed in March 2023
Reviewed: 16 March 2023
Yasmin
United Kingdomnothing
very stylish hotel! extremely friendly staff!
Stayed in March 2023
Reviewed: 2 March 2023
Armandpisheh
FranceDistance from downtown
clean and Super modern
Stayed in February 2023
Reviewed: 27 February 2023
Rose
United Kingdomlittle Variety on the food menu.
Clean and professional Staff.
Stayed in February 2023
Reviewed: 25 February 2023
Gen
PhilippinesRoom floor was a bit dusty.
I love it that it was just beside Les Halles de Bacalan and Cite du Vin. The tram was just 5 mins away and very accessible to go to the city proper.
Stayed in February 2023
Reviewed: 18 February 2023
Daniel
FranceLe restaurant
Architecture originale
Stayed in February 2023
Reviewed: 22 January 2023
Joana
PortugalThe pool was usually full and the breakfast is 22€ per person and really finishes at 10am
The room was amazing and really confortable
Stayed in January 2023
Reviewed: 20 January 2023
Mary
FranceHaving to pay for bedroom slippers and dressing gown That is the reason it is not a 10
Great location, a lovely hotel and great staff.
Stayed in January 2023
Reviewed: 11 January 2023
Marek
SlovakiaProblem with reserving a place in the restaurant - practically every day all the places were booked and I couldn't eat in the restaurant. There were no towels at the pool, only bathrobes. I had no way to dry myself after swimming. Likewise, the lockers in the dressing room had non-functioning locks.
Everything was great from the first moment. Trouble-free check-in, helpful staff, beautiful, modern hotel with a clean room. Comfortable bed, nice view from the room window. Very tasty breakfast. The restaurant on the roof terrace has a wonderful view. The location of the hotel is also excellent. It is out of the direct center which guarantees quiet, but public transport is close by and cheap with frequent connections to the centre. Near the hotel there are restaurants, a wine museum (La Cite du Vin) and a spectacular museum Les Bassins des Lumieres. This hotel is definitely an excellent choice.
Stayed in October 2022
Reviewed: 2 January 2023
Mariana
France-
All
Stayed in December 2022
Reviewed: 23 December 2022
Barry
United KingdomEvery member of staff we met made us so welcome.
Stayed in December 2022
Reviewed: 22 December 2022
Valiant
Swedeneverything was great!
really nice interior design. Fresh and new! better than some 5 star hotels
Stayed in December 2022
Reviewed: 19 December 2022
John
United KingdomA couple of small things, pool was pretty cold and it’s about 15 minutes by walking and tram to get into the centre of Bordeaux by tram and trams weren’t very regular.
The rooftop bar was cool! Staff were lovely and so helpful! Hotel was excellent overall! Foodhall just opposite hotel is so good!
Stayed in December 2022
Reviewed: 14 December 2022
Val
SpainGreat Hotel, loved the modern and cozy design. Comfortable and super clean rooms. Very nice and efficient staff. Good location, close to a cool food and drinks market and also very well connected to city center.
Stayed in December 2022
Reviewed: 13 December 2022
Alessandra
Italyvery clean super comfortable bed large room lots of plugs!
Stayed in December 2022
Reviewed: 13 December 2022
Jian
Australiafood
location
Stayed in December 2022
Reviewed: 11 December 2022
Phillip
United Kingdomparking is off site and if cold and wet, a long 100 yards! Breakfast little bit short in some areas (cooked) but very extensive breads and pastries.
very clean, spacious, modern. great facilities and breakfast, pool and gym are first class.
Stayed in December 2022
Reviewed: 22 November 2022
Naomi
FranceThe pool can be a little warmer and the water of the shower was not that warm either.
Very trendy and cool hotel. It smells good and the room was very stylish and clean! The staff at the reception and restaurant are very accommodating. The food at the restaurant is good and the breakfast buffet has lots to offer.
Stayed in November 2022
Reviewed: 19 November 2022
Atiken
United KingdomFascinating architecture and interior design. Conveniently located with easy access to the tram station.
Stayed in November 2022
Reviewed: 17 November 2022
Natasha
United StatesIt was an exceptionally clean and comfortable stay. The location was perfect for my day at the Cite du Vin and catching the tram to explore. Les Halles being right next door gave tons of variety for great food, but upstairs at Gina's was nice as well.
Stayed in November 2022
Reviewed: 13 November 2022
Abraham
FranceI loved it, nothing negative☺️
Amazing Hotel, Amazing location, Super friendly staff!! This will surely be my place of stay every time I visit Bordeaux ❤️
Stayed in November 2022
Reviewed: 13 November 2022
Thatweirdo
Czech RepublicVery dirty windows in the room (I put it in a pretty diplomatic way here). You step in, and your very first wish is to close the curtains. Mattress is a catastrophe (the sleep was a challenge, therefore). Way too soft (old?) Climate control is chaotic – it was either cold or hot.
The design and layout of the public premises, including the entrance, is just cool. Rooftop facilities are a huge bonus to your stay. The front office team is very helpful and attentive. The location. The parking discount.
Stayed in November 2022
Reviewed: 5 November 2022
Liam
IrelandRestaurant
Stayed in October 2022
Reviewed: 4 November 2022
Andrea
IrelandShower screen too narrow so water splashes when having a shower (this is a room with a bath tub).
Location, style, comfy beds (definitely superking size and not just queen), friendly staff.
Stayed in November 2022
Reviewed: 1 November 2022
Niamh
Irelandthe bar/restaurant opening times were quite restricted
staff were very helpful and friendly
Stayed in August 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content