2 Rue Gabriel Voisin, 51688 Reims, France
#24 of 54 hotels in Reims
Guests' ChoiceBased on 378 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
7.8
Facilities
8.0
Staff
8.6
Value for money
7.5
Free WiFi
7.9
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End of dialog contentReviewed: 10 November 2024
Caroline
United KingdomPoor dinner (and poor menu). Polyester-heavy bedding
Convenient location delightful staff. Quirky decor
Stayed in November 2024
Reviewed: 7 November 2024
Go
Netherlandsless choice for breakfast bathroom a bit outdated and slightly clogged
free parking football table at lobby
Stayed in November 2024
Reviewed: 23 October 2024
Christine
United KingdomBreakfast was okay. We were expecting to have toiletry essentials but there were none.
Stayed in October 2024
Reviewed: 22 September 2024
Robert
United KingdomStaff very cheerful, but at times not a lot around to help. Waiting at bar / reception with no-one around was a little disappointing.
Modern, quirky interior to public areas, providing a cheerful 1st impressions
Stayed in September 2024
Reviewed: 9 September 2024
Roger
FranceBed was rather small.....smallest we have ever had in a Mercure
The 'quirkiest' hotel I have ever stayed in......and it's a Mercure! So much comfortable seating area and fascinating art everywhere. Perfect location for easy access. Stated 'mobility issues' on booking form and was given nearby room with excellent bathroom.....well done! Dining area also very arty and food good and reasonable with plenty of vegetarian options.....which I chose even though I am not vegetarian
Stayed in September 2024
Reviewed: 17 August 2024
Nicholas
United KingdomThe AC was weak and didn't do a good job of cooling our room in the summer.
A well decorated hotel with welcoming staff. Rooms are spacious and comfortable. Plenty of easy parking. We were concerned about being so far out of town but Ubers are plentiful and easy to get around. Plenty to eat and breakfast.
Stayed in August 2024
Reviewed: 10 August 2024
Holly
United KingdomBreakfast.. so limited! Barely ate nothing. And the cuppa tea too much hassle taste awful. Not everyone loves coffee(!)
Love the swimming pool, always out there! I come back here once every two years! The best hotel in the area I would say. Staffs amazing, rooms clean.
Stayed in July 2024
Reviewed: 5 August 2024
Fiona
United KingdomGreat welcome from the moment we arrived, reception and restaurant areas bright and lovely atmosphere. Lots for kids to do, towels provided for pool. Near to bus stop into Reims centre.
Stayed in August 2024
Reviewed: 31 July 2024
Mina
Hong KongSwimming pool not very clean and needs updating
Excellent breakfast, secure parking next to hotel, comfy bed
Stayed in July 2024
Reviewed: 15 July 2024
Ann
United KingdomThe only thing thats lets it down is it looks a little shabby on the outside it needs a little paint or cleaning but once inside you forget about that fact.
The room was great clean all the facilities and the beds are very comfy. It had a mini bar that actually worked so many hotels offer but they are not working . The staff were very friendly . The breakfast was great me as a coffee drinker like more than filter but ir tasted good . I WILL DEFINATELY USE THIS HOTEL AGAIN
Stayed in July 2024
Reviewed: 14 July 2024
Jacqui
United KingdomRoom was quite warm, no steamed milk coffee at breakfast
Comfy beds, friendly staff, querky decor, free parking on site, free ice cold water
Stayed in July 2024
Reviewed: 13 July 2024
Karen
United KingdomWe waited 20 mins at an empty desk to check in. It made the request to check in online in advance pretty pointless. When the receptionist eventually turned up she didn’t even acknowledge that we had been kept waiting. Breakfast was good except for the prosciutto which had been folded into impossible little parcels which needed to be pulled apart before eating. We thought maybe that’s what had kept the receptionist busy when she should have been checking people in. But either way prosciutto origami seemed rather baffling.
Comfortable and clean room. Nice location next to the river.
Stayed in July 2024
Reviewed: 7 July 2024
Lynne
United KingdomThe breakfast was disappointing and quite pricey. The hotel should warn guests in advance about the low emission zone -especially those from abroad.
Welcoming hotel for families. Staff were helpful. Clean and comfortable and good location/ easy to find. Swimming pool was good. Bar area was decent too.
Stayed in July 2024
Reviewed: 7 July 2024
Patrick
United KingdomNot sure if it is worthy of a 4 star. Bathroom dated with a bit of mould. There is very little around the area
Room was a good size
Stayed in July 2024
Reviewed: 19 February 2024
Julie
United KingdomGreat location. Nice atmosphere. Dog friendly.
Stayed in February 2024
Reviewed: 13 February 2024
Julian
United KingdomStayed here many times before with my deceased husband, always had a lovely experience with fabulous staff.
Stayed in February 2024
Reviewed: 25 January 2024
Eleonora
UkraineThe room card never worked, every time I had to go back to reception. Small but annoying
Room was big, especially for France, breakfast was good, quite area , good restarant
Stayed in January 2024
Reviewed: 24 January 2024
Walter
AndorraNo rain shower after refurbishment
Super friendly staff
Stayed in January 2024
Reviewed: 20 January 2024
Catherine
United KingdomThere is a large grassy area around the hotel which is good for dogs but there is no perimeter fence so we could risk letting the dogs of lead.
Nicely decorated and spacious. Staff were very friendly. Restaurant has a good choice of food and all good. Room was a good size which is important as we had 2 dogs with us.
Stayed in January 2024
Reviewed: 5 January 2024
Natalie
United KingdomThe bathrooms in both our rooms were a little tired and could do with a facelift…
The location was perfect, plenty of parking and a little space to stretch the dog’s legs. The rooms were clean and comfortable.
Stayed in January 2024
Reviewed: 1 January 2024
Stephen
United KingdomShort staffed in the restaurant and bar, not much choice in the restaurant
Good location, clean and comfortable beds, nice staff
Stayed in December 2023
Reviewed: 25 December 2023
Sven
Germanyclean and quiet room, comfy bed
Stayed in December 2023
Reviewed: 25 December 2023
Jordan
United KingdomDecor was strange. Lobby and breakfast area too cluttered with the strange decor too many different colours. Reception desk non existent other then a little table, no organisation. Staff not noticeable with any uniform and rude.
Room and facilities within were adequate, bed was comfortable, not bad value for money and free parking available.
Stayed in December 2023
Reviewed: 10 December 2023
Tessa
FranceLocation is good, easy to get to and a bus stop just a few steps away
Stayed in December 2023
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