5 rue Rene Descartes, 10600 La Chapelle-Saint-Luc, France
#1 of 4 hotels in La Chapelle-Saint-Luc
Guests' ChoiceBased on 21 hotel reviews
8.2Cleanliness
8.9
Comfort
8.9
Location
7.9
Facilities
8.3
Staff
8.9
Value for money
8.9
Free WiFi
8.8
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Showing 1 – 21
Reviewed: 15 September 2024
Madeleine
United Kingdom12th Sept stay wasn't as good as the first stay on the 30th Aug. Receptionis was very pleasant but very limited English.OK I know we were in France and my French is limited but there was a bit of a problem with the evening meal on this stay. Also, no fault of the staff but they were very busy in the evening and could have done with help, only the receptionist and one young guy serving., so service was painfully slow. The food was not as good as the first time. Soup, OK, Mains, Spaghetti Bolognese and Chicken " Tagine" we couldn't eat as it was soooo salty. I tried to explain and complain but because of the language barrier was a waste of time. Dessert OK, once we got it. Breakfast was typical continental offering and was OK. Only complaint was the cheese, ham yogurts and jam, in my opinion should have been covered. First stop was hot and there were wasps and flies on it.
Easy to find for a 1 night stopover. Removated rooms are very pleasant . Dont be put off by the outside appearance, work in process. Stayed twice 1 night 30th Aug then again 12th srptember On the first stay the receptionist and young waiter were great, helping us with the menu. Food on this occasion was lovely, simple but tasty. Avocado and prawn salad followed by a lamb stew, cooked beautifully in a lovely sauce that the French do so well. Overall, for the price it was pretty good. Not sure if we would stay again but to e fair the location is good for our trips. Would be interested to see finished renovations
Stayed in September 2024
Reviewed: 14 August 2024
Jonathan
United Kingdomno cooked breakfast option yet, but hotel wasn't finished so I expect there will be next time.
Exceptional room and bathroom for a budget hotel.
Stayed in August 2024
Reviewed: 11 August 2024
Chris
United KingdomNil
Friendliness of staff; location, restaurant, cleanliness, and much more.
Stayed in August 2024
Reviewed: 10 August 2024
Manon
Netherlandslocation
everything you need; standard
Stayed in August 2024
Reviewed: 6 August 2024
Luke
United KingdomSet on an industrial estate. Hotel under renovation with no reception (you currently have to pull cases over grass to hotel opposite to check in).
Friendly staff, tastefully designed room, comfortable and clean. In the budget category it was a decent practical stopover on a road trip, but I wouldn't recommend it for a honeymoon! We enjoyed a visit to a large craft beer bar nearby called La Reserve, and Troyes old town was worth seeing.
Stayed in August 2024
Reviewed: 5 August 2024
Justyna
United KingdomCould do with a kettle and tea/coffee in the room.
Clean room, very friendly staff, even.of we didn't speak French. in one of the rooms the air con was on and it was super cold while outside there was 36 degrees. Raised it in the reception, it's been fixed straight away
Stayed in August 2024
Reviewed: 3 August 2024
Helena
GermanyStill under construction.
Brand new rooms. Probably the first guests there. The staircase and restaurant still in full renovation. Very friendly staff and easy, non complicated breakfast. 5-10 minute drive into the GORGEOUS Troyes and very convenient by the highway. Silent and safe street for parking. Will absolutely book here again. Note that it is a one star accommodation- id say the room is a 3star. (Lots of car repairs shops around if needed).
Stayed in August 2024
Reviewed: 13 July 2024
Stephen
United KingdomNot finished
New
Stayed in July 2024
Reviewed: 11 July 2024
Erikbse
IcelandConstruction work was ongoing.
Rooms very recently refurbished and clean
Stayed in July 2024
Reviewed: 16 June 2024
Maureen
United KingdomThe property is updating and renovating rooms so it was a bit daunting going up through the mess, but couldn’t fault our room
The room was lovely everything was clean & comfortable. Staff were lovely
Stayed in June 2024
Reviewed: 29 March 2024
Vanessa
New ZealandIncredibly helpful manager who waited up until nearly 11 pm to greet us and our young boys😊. Super breakfast with lovely croissants & pan au chocolat. Very easy to find after an afternoon Eurotunnel on the way to the Alps for a week of skiing.
Stayed in March 2024
Reviewed: 28 July 2024
Maciej
PolandGreat little hotel, super comfy bed, helpful and friendly staff.
Stayed in July 2024
Reviewed: 18 July 2024
Arturo
ItalyNothing; renovation work is being completed in lobby area and corridors, but this did not affect our stay.
Great value for money, with good free car parking, WIFI as well as good breakfast. Very clean, comfortable rooms (we booked two rooms for our family of four adults/young adults, but at a highly competitive price nonetheless). Very nice and helpful reception clerk who accompanied us to our rooms and took the time/effort to assure himself that we were happy with them. Hotel is in great position for visiting the beautiful town of Troyes, or more generally as a stopover to and from Paris or Reims and the southeast of France.
Stayed in July 2024
Reviewed: 8 March 2024
George
United KingdomHot water in the shower didn’t work. Toilet didn’t flush. Radiator was hanging off of the wall
It was cheap
Stayed in February 2024
Reviewed: 8 August 2024
Pamela
United KingdomThere are no comments available for this review
Stayed in August 2024
Reviewed: 29 July 2024
Magali
IndiaThere are no comments available for this review
Stayed in July 2024
Reviewed: 28 July 2024
Kea
GermanyThere are no comments available for this review
Stayed in July 2024
Reviewed: 25 August 2024
Yann
CanadaThere are no comments available for this review
Stayed in August 2024
Reviewed: 7 August 2024
Darrell
United KingdomThere are no comments available for this review
Stayed in August 2024
Reviewed: 4 August 2024
Martin
BelgiumThere are no comments available for this review
Stayed in August 2024
Showing 1 – 21
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