Having to throw out the garbage in the parking lot Having to go to the parking to do laundry Layout of the kitchen made it difficult to reach dishes and cook Did not expect duplex with steep stairs Worm down sofa pillows with torn seams

Liked the pools

Stayed in June 2024

Outdoor swimming-pool is great!

Stayed in May 2024

Property requires better maintenance. For example, the balcony privacy screen was not properly secured and the balcony floor tiles were covered in green mould. Very surprising for a ‘premium’ holiday rental, the apartment, to accommodate six people, had five clothes hangers. On requesting more, I was informed there were not any! Lived out of a suitcase for a few days! Also, the iron did not work.

Good sized modern apartment with impressive views over the marina. Comfortable.

Stayed in May 2024

Nothing

Quiet spacious apartment with balcony looking onto marina good parking

Stayed in May 2024

I liked everything

Lots of bathrooms

Stayed in May 2024

No toiletries

Stayed in October 2023

Thought staying whilst the schools were back the pool would be more peaceful unfortunately full of children so unable to use it comfortably.

Stayed before so nothing to add.

Stayed in October 2023

Breakfast to book in advance no accès without telling day before

Nice located

Stayed in September 2023

Can be a little noisy and quite expensive

The location is just perfect

Stayed in September 2023

Paid a refundable deposit of €300 on arrival. Was told when checking out on 5th July that this would be refunded within 3 days. It is now almost 8 weeks and the amount has still not been refunded. After numerous emails to the property it appears that the original charge was cancelled by the property, but that this cancellation has not been actioned by their bank. I have asked them to contact their bank to process the cancellation, and refund the amount to me. So far they have not agreed to this request, and I am out of pocket by €300.

Very comfortable apartment in great location with lovely harbour view.

Stayed in July 2023

There is an espresso machine but without any capsules.

Location.

Stayed in August 2023

Finding refuse bins was very tricky! They are well hidden and it is a lack of information and signs for it. There were small details in the interior and furnishing, which were not quite comfortable: a very tiny place to put the shampoo and other things in the shower, slightly tight space in the warderobes etc.

Everything was new and clean, very pleasant room with high celling, huge windows and a lovely terrace. The property is very well maintained, the building are surrounded by the beautiful flowers and trees. Close to eveything, short walking disctance to the both towns.

Stayed in August 2023

Items left in the corridor for numerous days, bags of dirty laundry, baby bath, bed guards etc

Location and facilities were fantastic

Stayed in July 2023

Mugs too small for an aeropress! (If that's my only complaint, then it's obviously not bad...) There was an incident on one of the staircases with, er, dog poo (dogs are obviously allowed in some of the rooms/grounds), but staff dealt with it really quickly.

An amazing location to get to explore Deauville or Trouville. Great, heated swimming pool, which was needed in this weird summer. So we spent a lot of time there, very much relaxing. Rooms clean. Kitchen well stocked with equipment. Staff friendly. Beds very comfy.

Stayed in August 2023

No bar or restaurant at the property. Was allocated a room that hadn’t been cleaned at first, however this mistake was rectified straight away when we went back to reception to bring this to their attention and a new room was issued to us without hesitation.

Great location, well appointed apartment, ideal for families

Stayed in August 2023

Swimming pool, half inside half outside. Sauna.

The location is perfect. Good access to Trouville. Went to Fish Market everyday where provided the best oyster.

Stayed in August 2023

The swimming pool opens very late at 9am, and closes early at 8pm. After a day of visiting D-Day museums it would have been nice to come back for a swim or at least had an early swim before heading off for the day. The fitness suite was very small with very little equipment, again only opened at 9am instead of earlier. The sauna, salt room were lovely but didn't realise until the 2nd last day of our holiday that no booking/ fee was necessary to use them & were located beyond the reception desk of the spa so difficult to find. The breakfast at €21 pp was expensive.

Location, walking distance to restaurants & beach in Deauville, across SS the bridge to Trouville. The pool was

Stayed in August 2023

Rooms are completely new but due to bad cleaning and dodgy silicone paste in the wet areas really dirty and will wear out quickly. Sanitary items hanging loose from the walls. Such a shame. Our toilet kept on giving brown water due to some type of congestion. Ventilation wasn't working well and opening a window immediately welcomed 5 dirty flies roaming around. If you are taking kids definitely book a room for 6 as the room for 4 only offers 1 bedroom. Such a shame, with better cleaning it would be a gem!

The indoor swimming pool offered a good solution for the rain. The rooms are modern and new. Location is fantastic.

Stayed in August 2023

The room we booked was excellent and fully in line with our expectations.

Stayed in July 2023

We are family of 4 and with a grandmother. There were only two pairs of slippers and two bath robes. When I went to the reception to ask for one more bath robe, the lady told me it would cost 9EUR for extra. I don't find her particularly helpful even rude for a staff working at 5-star facility like this. Because it was also her who bluntly replied NO when I asked if I could borrow an iron the next day. (No, there wasn't iron in the apartment even there was a tiny ironing board). Another receptionist, who was much kinder, told me there was usually iron in each apartment, but some got stolen. She would see if she could keep one for us after checkout time.) My family kept asking for an iron on Tuesday and Wednesday, finally we got one on Thursday. I am not happy with the attitude of that particular receptionist who was rude and didn't even try to provide any solution for us, otherwise the stay was agreeable.

well-located and newly renovated residence. The sauna and hammam is small, but worthy a visit.

Stayed in July 2023

not clean

parking is good for value

Stayed in July 2023

The breakfast you had to reserve .. never heard of that to be honest . Also the apartments didn’t have AC

The location and the space of the apartment , also included washer and dryer , as we had a family

Stayed in June 2023

did’t clean apartments

Stayed in June 2023

The apartment wasn’t well cleaned, especially the terrace. The plates and cutlery had to be all washed again.

Very nice swimming pool, great location, the apartment had a nice size.

Stayed in June 2023