14-15, Place de la Gare, 67000 Strasbourg, France
#78 of 89 hotels in Strasbourg
Guests' ChoiceBased on 34 hotel reviews
7.4Cleanliness
8.0
Comfort
7.8
Location
9.0
Facilities
7.2
Staff
8.6
Value for money
6.8
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 27 November 2023
Julijana
CroatiaRooms a bit outdated
Great location, nice looking hotel and rooms, excellent breakfast
Stayed in November 2023
Reviewed: 27 September 2023
Helen
United KingdomBreakfast was expensive but plenty of cafes locally.
We were catching an early train back to Paris so location was perfect for us
Stayed in September 2023
Reviewed: 14 August 2023
Miroslava
United KingdomIt was a little bit noisy after midnight with people coming drunk opening and closing the door
Interior,location,staff
Stayed in August 2023
Reviewed: 24 December 2022
Greg
AustraliaWe were put on the smoking floor, with no correspondence or warning . two out of our four rooms smelt like cigarettes. no refrigerator in rooms.
A great location, large clean rooms.
Stayed in December 2022
Reviewed: 16 April 2022
Simone
United KingdomRoom size and room design was rather 2 Star. Building is at the moment in restoration. Felt therefore a bit suffocating.
Excellent location and breakfast was brilliant. Very friendly staff and clean.
Stayed in April 2022
Reviewed: 29 August 2021
Adrianus
Netherlandsclean but not very up-to-date
friendly and helpful staff, good location nearby the station and public transport
Stayed in August 2021
Reviewed: 28 August 2021
Térence
FranceNothing
It’s clean and comfortable
Stayed in August 2021
Reviewed: 29 April 2024
Phil
AustraliaNo fridge, 2 paper cups for coffee. Only a couple of sachets of coffee and tea and no milk. Seems like cost cutting that is damaging.
Close to train station and walk to main attractions. Was quiet with double glazing. Had a view
Stayed in April 2024
Reviewed: 7 January 2024
Heather
United KingdomService was lovely if a little minimalist.
Stayed in December 2023
Reviewed: 19 December 2023
Daniel
South KoreaThere were tiny bugs. Please clean the bathroom more thoroughly.
Stayed in December 2023
Reviewed: 7 November 2023
John
United KingdomExcellent choice at breakfast, particularly impressed that the gluten free selection was already available at the buffet. Very friendly and efficient staff.
Stayed in November 2023
Reviewed: 12 October 2023
Andrea
GuatemalaPerfect location and view!
Stayed in October 2023
Reviewed: 24 July 2023
Jean
FranceNo comment
Very friendly staff ..breakfast buffet with quality products
Stayed in July 2023
Reviewed: 8 September 2022
Thomas
NetherlandsThe room is outdated and can use an upgrade. If you have a room on the station side, be sure to bring earplugs, as it can get quite noisy. The beds are not very comfortable. I often sleep on my side, which starts to hurt after a few hours. Bathroom didn't come with a toilet brush, which seems very odd.
Lobby of the hotel is very beautiful. The location of the hotel is good, beung so close to the train station as well as walking distance from the city center. The room we had has a balcony, which has some good views.
Stayed in September 2022
Reviewed: 2 May 2024
Alireza
FranceThere are no comments available for this review
Stayed in May 2024
Reviewed: 27 December 2023
Thassirin
SwitzerlandThere are no comments available for this review
Stayed in December 2023
Reviewed: 2 September 2023
Anirudh
GermanyThere are no comments available for this review
Stayed in August 2023
Reviewed: 21 May 2023
Manuela
SwitzerlandThere are no comments available for this review
Stayed in May 2023
Reviewed: 29 November 2022
Yousra
EgyptThere are no comments available for this review
Stayed in November 2022
Reviewed: 3 February 2024
Laura
FranceThere are no comments available for this review
Stayed in February 2024
Reviewed: 10 December 2023
Yadming
MalaysiaThere are no comments available for this review
Stayed in December 2023
Reviewed: 28 October 2023
Malcolm
New ZealandThere are no comments available for this review
Stayed in October 2023
Reviewed: 21 September 2023
Koichi
JapanThere are no comments available for this review
Stayed in September 2023
Reviewed: 29 June 2023
Elisheva
IsraelThere are no comments available for this review
Stayed in May 2023
Showing 1 – 25
Heidelberg, Germany
Pisa, Italy
Graus, Spain
Wellington, New Zealand
Chaumont-sur-Aire, France
Tavistock, UK
Bad Bentheim, Germany
Sihanoukville, Cambodia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content