Nothing.

Central, quiet on the 5th floor, quaint and very comfortable. Lovely staff!

Stayed in June 2024

Nothing

Location was great and the staff on the front desk were amazing!! So helpful and welcoming Room was great with the best shower and mist comfortable bed! Loved our little balcony so we had fresh air!

Stayed in June 2024

Staff flexibility

Super location

Stayed in June 2024

there was nothing we did not like

this hotel was fabulous . the location for our purposes was great . we got everywhere we wanted to be by uber metro and batobus . the little cafes and bistro just outside the door and the champ Elyse around the corner . we walked to the arc de triompe . but you could also metro 1 stop . we had a lively balcony over looking the street with double glazing when it was open you got the lively banter of street noise and the vibe of the city . when you closed the door it was a peaceful nights sleep . it had a small elevator very efficient and we were on the second floor . if you opened the windows in the other side you got a cross breeze which was lovely. there was air conditioning and a coffee machine . fridge . perfect

Stayed in June 2024

Staff were very friendly and location excellent. Room spacious and clean. Close to Champs-Elysees and walking distance to metro station. We loved it here and would recommend staying!

Stayed in May 2024

Very nice room and very excellent staff and location

Stayed in June 2024

Great location and such a cute hotel!

Stayed in June 2024

Incredible location. We arrived at close to midnight and still lots of options to get a drink and dinner nearby. Staff were friendly

Stayed in May 2024

View of air conditioning unit and pipes was horrible. For the price I paid, I did not expect that. The air did not work as much as I tried, so it was hot in the room.

Great location. Friendly staff. Comfortable bed.

Stayed in May 2024

Excellent location close to Champs Elysees and several landmarks. High standard of cleanliness in the room and very comfortable bed. Good restaurants in the vicinity.

Stayed in May 2024

bathroom toilet space was very small

everything....wonderful people at desk, clean, close to many things, great area

Stayed in May 2024

There was nothing that we didn't like but be mindful in Paris that some lifts in older buildings are tiny and may only fit one person if you are travelling with big bags. The lift at the Mathis is small but worked well. We were on the fourth floor and only had small luggage so it was fine but for less agile and people with large bags its something to be mindful of.

The Hotel Mathis is in a great location just behind the Champs Elysee and close to supermarkets, chemists, and general shopping. The location also has a plethora of diverse dining options and is close to Clemenceau Champs Elysee Motro. Walking distance to any attractions including Arc de Triumph and Place Du Concorde. Our room was larger than some we have had in Paris and was well equipped with a very comfortable king size bed, bathroom with walk in shower and a separate toilet. There was a small fridge and coffee machine and complimentary bottled water. Staff were helpful and engaging.

Stayed in April 2024

Fantastic stay. Loved it. Thank you

Fantastic location.easy Walking distance to Louvre, Ile de ls cite any many other places. Close to metros. Lots of choice for food.

Stayed in April 2024

I drink coffee in the morning, but do not drink it black. Many hotels provide cream. There was not a grocery store nearby so I never bought it for myself. My morning coffee that I look forward to was not pleasant. I also did not like the bathroom. There was no wash cloth. There was a large container of body wash and shampoo in the shower, but just a tiny little container of hair conditioner on the shelf above the sink. A larger container of hair conditioner located in the shower would be nice. The tub has very high sides and no grab bar. It's not safe for older people or people with poor balance. I don't remember seeing a phone in the room. It's important to be able to contact the reception desk.

The breakfast was excellent and was one of the things that made my stay at Hotel Matthis a good experience. I liked the location - I always look for a hotel within short distance to a Metro line. But I also liked the character of the neighborhood and having several restaurants close by. The staff were very friendly and helpful.

Stayed in April 2024

Nothing

Love this place ! It’s really near Champs Élysées and many food places around. The lobby staff was superb too, very friendly and helpful. I forgot his name but thank you for making my stay in Paris a fantastic one :) Room is clean and nice, also there’s a lift which was a plus point because I was carrying really heavy Luggages!

Stayed in April 2024

Room a little warm, air conditioning did not seem to work so we opened large windows onto street for air. Bathroom a little small. Only minor issues in the grand scheme of things.

Hotel staff were very friendly and courteous. The hotel is superbly well located a short walk from metro and Champs Elysees. We did not do breakfast preferring to eat out as there are cafes, bars, boulangeries and supermarkets nearby. Room and bed comfortable, quiet, relaxing.

Stayed in April 2024

Fantastic location Lovely staff Great coffee Lovely breakfast cafe

Stayed in April 2024

Location and the staffs. The mineral water and soft drink are complimentary.

Stayed in April 2024

Very pleasant room on top floor overlooking Rue de Ponthieu, well equipped and cosy; nice cafe attached to hotel; street was quiet but within easy reach of Champs Elyssées, Petit Palais and metro stations

Stayed in March 2024

The lift is as very small, but added to the character of the building. It would have been good to have at least one English speaking channel. Other than this everything was perfect.

The location was amazing, the staff were so friendly and welcoming. The room was extremely comfortable and we slept really well. Will definitely stay here again soon :))

Stayed in March 2024

Absolutely nothing!

It is in a FABULOUS location! Super central! The staff were fantastic and our room was clean and super comfortable! The separate toilet and shower was practical and so helpful and the amenities were fantastic!

Stayed in March 2024

The junior suite room didn’t have a shower head but just a hand held one. It made it difficult to wash my hair or stand in tub as water would go everywhere . I think it should have a actually shower head on top and perhaps a curtain

Leo is lovely 😊. Staff are very comforting and it feels safe to be at this hotel .

Stayed in March 2024

We would have rated the hotel a perfect score had it not been an unfortunate incident which occurred when we were leaving the hotel lobby for our transport to CDG Terminal 1. My daughter stood up and accidentally knocked over a light fixture and it shattered. Leon explained that the light was expensive and I immediately gave him my credit card to pay for the damage. Thank goodness my daughter wasn’t hurt by the broken pieces but according to Leon, similar incident(s) had happened with other hotel guests before. He asked us to check with our insurance if the damage could be covered. When I checked my email upon landing home, the hotel had emailed me about the damage extent to which I had to pay 50% of the price; some 250 euros. On hindsight, the hotel should really secure the lamp properly so that it would not slip off easily and cut the other guests, especially the young and old ones, when it shatters!

My daughter and I enjoyed staying at Hotel Mathis. Their staff, Leon and Shanon treated us very well. Leon would help us with tickets bookings to Opera Garnier, Chateau Chantilly as well as Palace of Fontainebleau. He would always made it a point to ask us if everything was going well. As for Shanon, it’s always great to see her whenever we return to the hotel after a day of sightseeing and shopping. She has the most amazing smile and that really warmed the cockles of our hearts. The cleaning staff did a good job of keeping the room tidy and we felt safe leaving our things in the room. The hotel’s location is superb. We could navigate our way using goggle maps easily to Notre Dame, Tracedero Square, 31 Rue Cambon, Opera Garnier, Lourve Museum, Printemps, Alexandria III bridge, Arc de Triomphe etc. The neighbourhood is very safe as it’s nearby the French President working quarters, the US embassy and other embassies. There were police patrol around. As for eateries, there are many good restaurants around if. In face, we ate at most of them. There are convenient shops around too but you need to walk for about 10 min. Uber drivers would always tell us we were staying in a good location. Safety is of utmost importance to us.

Stayed in March 2024

Staff really gentle and friendly

Stayed in March 2024