9, Route De La Piscine., 74220 La Clusaz, France
#39 of 109 hotels in La Clusaz
Guests' ChoiceBased on 149 hotel reviews
8.1Cleanliness
8.5
Comfort
8.3
Location
9.1
Facilities
7.9
Staff
9.2
Value for money
8.4
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 October 2024
Philip
GermanyParking is actually not at the hotel but in the nearby parking lot however it was free which was great but maybe in the more busy season it may not be free.
Breakfast was absolutely amazing. Cozy restaurant and wonderful choices from the buffet. It was also very quiet and absolutely enough value for the money. The room was also very cozy and functional. Everything we needed for a short getaway.
Stayed in October 2024
Reviewed: 6 October 2024
Frenchyglobetrotter
Franceneeds better noise insulation. could hear whole conversations next door when they came in late at night and as soon as they woke up
lovely wooden room.small bathroom. view . free carpark in the summer just across the road. friendly staff. nice balcony off the dinning room (not bedroom)
Stayed in August 2024
Reviewed: 23 September 2024
Chris
AustraliaThere is no lift but because we were aware prior to booking we were more than happy to walk the stairs.
The staff were very friendly and very accommodating to my lack of French speaking ability. The hotel was cosy, calm and comfortable. The room was very clean and although it was on the smaller side it was plenty big enough for 2 large suit cases and carry on luggage. I would definitely stay here again.
Stayed in August 2024
Reviewed: 9 September 2024
Chris
United KingdomRadiator didn't work
Location, breakfast, size of room, bike storage
Stayed in September 2024
Reviewed: 2 September 2024
Greig
United KingdomOn a noisy roundabout
Good breakfast
Stayed in September 2024
Reviewed: 24 August 2024
Helen
United KingdomPerhaps if you have limited mobility it would be tricky as there is no lift. We liked the extra walking!
The building was very attractive and bang in the middle of the action. The balcony I the family room was gorgeous and the beds were very comfortable. You can park at the ‘centre ville’ multi-storey opposite for free in the Summer. If you go to the top floor (floor 3) there’s a short cut across to the hotel that takes about one to two minutes tops. Very convenient! What we liked most was how relaxed the hotel felt and the staff were friendly and laid back. The beds were large and the blackout blinds were perfect. I had a nicer night sleep than in my own bed. We didn’t have breakfast as we don’t eat much in the morning, but it is available. There is also a supermarket a short 5 min away if you need just a snack. We did however eat in the hotel restaurant at night as its ambience was lovely and as good as any in the square. My husband had a tartiflette and totally loved it and my kids had a delicious burger. I had a burrata salad which was frozen and not enjoyable for me at all, but perhaps that’s how it was supposed to be served. The other food was perfect enough for me to assume it was a regional way of having this type of salad, rather than an error as the side salads were standard temperature!!! Again, the waiters/staff were all super relaxed and despite my food not being my tastes, I still think it’s a great restaurant.
Stayed in August 2024
Reviewed: 24 August 2024
Omolola
United KingdomRoom size
It is well located in the middle of town
Stayed in August 2024
Reviewed: 28 July 2024
Vance
FranceNo air-conditioning but obviously it's something that hotels didn't need so much before. Now with climate changes it's something we appreciate.
The room was comfortable and set away from the road. Within seconds from all shops, bars etc. Although we didn't use them, the hotel restaurant/bar looked very cosy (great when the weather is cold outside).
Stayed in July 2024
Reviewed: 13 July 2024
Chun
SingaporeBathroom is small
Surrounding is nice
Stayed in July 2024
Reviewed: 24 June 2024
Russ
United KingdomAnother example of superb staff who understand customer service. The hotel itself is in a good central location and is well appointed with the highlight being the restaurant. The breakfast has a wide choice of options and is self service. In the evening the food is excellent and the local specialities are well catered for, (keep away if you are not a fan of cheese). There are plenty of other options too. The rooms are comfortable and just about right.
Stayed in June 2024
Reviewed: 26 May 2024
Gwenydd
SpainThere isn't very good soundproofing and we could hear the conversations going on in the rooms on both sides of us. The bathroom was a bit narrow.
The location in the centre of La Clusaz is excellent. Off season, parking was free and close to the hotel. The staff were a delight, very helpful and friendly. The view was good and the bed was comfortable.
Stayed in May 2024
Reviewed: 27 March 2024
Amber
United KingdomRooms were almost too warm and difficult to turn down. However we didn't ask staff and I'm sure they would have been happy to have helped.
Charming hotel with friendly staff. Delicious breakfast with lots of options. Comfortable bed and bedding. Clean rooms and good size bathroom. Staff were very accommodating. Handy ski room too!
Stayed in March 2024
Reviewed: 10 March 2024
Judith
United KingdomRoom was small, some difficulty opening wardrobe doors in the space, very small bathroom, (toilet seat didn't stay up). Couldn't turn heater on in room but bathroom heater was enough for us. Boot room a bit damp only 1 small bench outside for people to change boots but we managed.
Good location. Comfortable bed, lovely restaurant.
Stayed in March 2024
Reviewed: 16 February 2024
Rachel
United KingdomLovely hotel, great location and the breakfast was fabulous. Staff friendly and accommodating, good restaurant too.
Stayed in February 2024
Reviewed: 11 February 2024
Jodie
United KingdomNoise from other rooms could be heard but was never a problem. No elevator and stairs to entry of the property was harder with a pushchair but had been clearly outlined before stay.
Great breakfast, great location as easily walkable to both main chairlifts and near the village tour bus stop. Great value for money, friendly staff and quick to respond to communication before stay.
Stayed in February 2024
Reviewed: 9 February 2024
Craig
United KingdomGreat hotel in a good location Bathrooms a little dated and no heated ski boot storage. But just small areas to improve as overall this was perfect hotel at this price point
Stayed in February 2024
Reviewed: 4 February 2024
Gareth
United KingdomBreakfast area for food choice far too small, need a revamp on layout.
Hotel staff very friendly and polite Location right in the heart of the village Great value for money
Stayed in February 2024
Reviewed: 4 February 2024
David
United KingdomQuite noisy at night, being in the centre of town, helpful the hotel provided ear plugs!
Convenient location for town centre & ski lifts, friendly helpful staff, good restaurant, useful boot room
Stayed in January 2024
Reviewed: 4 February 2024
Timothy
United KingdomPosition is great, staff friend, good breakfast
Stayed in January 2024
Reviewed: 2 February 2024
Jason
United KingdomBar closing at 9.45pm. Being asked to move out of the bar to the pool room to finish our drinks. Then the staff having a late drink in the bar in front of us.
Location Excellent breakfast, great evening meals on a La a Carte
Stayed in February 2024
Reviewed: 29 January 2024
Lee
United KingdomBreakfast was an expensive addition, although very nice.
Great location for the town and slopes. Rooms were nice. Mattresses were really comfortable. Shower was good. Exceptionally clean. Lovely views from the restaurant
Stayed in January 2024
Reviewed: 14 January 2024
Martin
United KingdomNo lift.
Great location in town centre, nice warm alpine feel to everything. Staff so friendly and helpful, lovely restaurant and food, rooms warm and comfortable. Excellent value and should rate higher than 2star.
Stayed in January 2024
Reviewed: 29 November 2023
Roxane
Hong KongShower is a bit small
Very well located, confortable bed
Stayed in November 2023
Reviewed: 11 November 2023
Boris
SlovakiaThe shower start to make weird noises from time to time it looks there is some issue with the sealing or water pressure thankfully this did not happen in the night otherwise it would wake us up.
Good price and nice hotel and the facilities in it. Very kind staff i can only recommend as we have chosen the cheapest room the experience was not the best but for the money it was definitely enough.
Stayed in September 2023
Spoleto, Italy
Los Cancajos, Spain
Perillo, Spain
Eger, Hungary
Melaka, Malaysia
Heredia, Costa Rica
Maastricht, Netherlands
Durban, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content