20 Place Bellecour, 2nd arr., 69002 Lyon, France
#25 of 124 hotels in Lyon
Guests' ChoiceBased on 368 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.7
Facilities
8.4
Staff
9.3
Value for money
8.2
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 15, 2024
Houda
United Arab Emiratesvery well located in the center of Lyon. they have a paid valet service if you have a car
Stayed in June 2024
Reviewed: June 13, 2024
Adriane
United States of AmericaNothing!
Lovely property, amazing staff especially the concierge and perfect location. The rooms could use a refresh, not necessarily updating but just an overall freshening. There is nothing wrong with them, it was a comfortable room with the amenities you would expect. Also everything we asked for/room service was up in a blink of an eye. Never had service at a hotel that fast.
Stayed in June 2024
Reviewed: June 8, 2024
Mohammadjavad
CanadaActually my room didn’t have any view and I could just watch the walls!
I liked the bed & pillows very much. And the location was great.
Stayed in May 2024
Reviewed: June 3, 2024
Jeanne
United States of AmericaNothing
Staff wonderful and attentive Bed was comfortable Everything amazing
Stayed in June 2024
Reviewed: May 31, 2024
Canerg
TurkeyNothing.
I recently stayed at Hôtel Le Royal Lyon - MGallery and had a truly wonderful experience. The hotel’s prime location overlooking Place Bellecour is perfect for exploring Lyon, with the Old Town just a 10-minute walk away. The luxurious ambiance of the hotel, combined with its historical charm, creates an elegant atmosphere that is both welcoming and sophisticated. From the moment I arrived, the staff were incredibly friendly and attentive, making sure that all my needs were met. The room was spacious and beautifully decorated, featuring a comfortable bed, air conditioning, and a flat-screen HD TV. The bathroom was equally impressive, with high-quality toiletries, bathrobes, and slippers provided. One of the highlights of my stay was the stunning city view from my room, which made for a picturesque start to each day. The free WiFi was reliable and fast, which was essential for my work requirements. Additionally, the hotel offers a delightful lounge bar that is perfect for unwinding after a day of sightseeing. Overall, Hôtel Le Royal Lyon - MGallery offers an exceptional blend of comfort, luxury, and excellent service. I highly recommend it to anyone visiting Lyon, whether for business or leisure. I look forward to returning on my next trip to this beautiful city.
Stayed in April 2024
Reviewed: May 28, 2024
Eleonora
United States of AmericaNothing
Not every hotel in Europe is worth 5 star rating, but Hotel Le Royal definitely is! We booked junior suite and it exceeded our expectations. The view was over Bellacour square and we could see Lyon Norte Dame from far far away. Breakfast, as all other reviews mention, is exceptional! Breakfast service is fantastic, minute you walk in, girls come up to offer drinks, etc. We’ve been traveling for several days in France before we came to Lyon and this is the only hotel where we thoroughly enjoyed the room, bed sheets, mattress, environment of the hotel and the location. Also, we did not have any dinner reservations for the night we got there and the reception girl booked us Michelin star restaurant, which did not disappoint. The experience of dinner was superb! (Les Terraces Florentine)
Stayed in May 2024
Reviewed: May 27, 2024
Rosemary
CanadaUnfortunately the drinks in the lounge were too expensive.
The staff was helpful and friendly. The breakfast room was enjoyable - the staff was lovely and the food was delicious!
Stayed in May 2024
Reviewed: May 27, 2024
Michele
CanadaWe weren’t fans of the bar area.
The location was excellent and the rooms were fabulous! The breakfast was better than most and the service in both the restaurant and at the front desk was exceptional! We would highly recommend!
Stayed in May 2024
Reviewed: May 26, 2024
Renee
AustraliaThe inbuilt furniture in rooms was a bit dated but it was still fine.
Very friendly and helpful staff, central location. Bed and bed linen was very comfortable and cosy. Free daily sparkling water which was very generous.
Stayed in May 2024
Reviewed: May 25, 2024
William
United States of AmericaI liked just about everything, but I suppose some might comment that a few surfaces were showing signs of wear and tear.
The best thing about the hotel is the staff: everyone was super helpful, as attentive as one might expect in a five star luxury hotel. The design is also excellent, with rich materials and elegant colors that create a lovely atmosphere. The location could not be better.
Stayed in May 2024
Reviewed: May 18, 2024
John
CanadaWe stayed 2 nights at the Royal Lyon following a River Cruise. It was lovely ending to our trip. The Hotel staff were lovely and very helpful. They have a terrific breakfast with eggs cooked to order and plenty other options.
Stayed in May 2024
Reviewed: May 12, 2024
William
United States of AmericaLocation. Classic hotel/setting.
Stayed in April 2024
Reviewed: May 8, 2024
Annick
NetherlandsI liked the place a lot, excellent location and breakfast, nice atmosphere. The bathroom was quite small and the bed good, but could be better.
Stayed in May 2024
Reviewed: May 4, 2024
Karen
AustraliaLoved every thing about this hotel .. the bed and linen were beautiful, the toiletries were high quality and had the most amazing breakfast room. Also just across the road from the Tourist Office and a supermarket so location couldn’t have been better.
Stayed in May 2024
Reviewed: April 21, 2024
M
CanadaThere were insufficient power outlets in convenient locations to charge devices.
Attention to detail in everything. Staff very helpful. Location. Ambiance.
Stayed in April 2024
Reviewed: March 29, 2024
Robert
United States of Americacouldn't get the air con to work, wanted to close the doors to the balcony at night but had to leave them open
The staff were excellent, the hotel was located in a great spot. Our room had a balcony with fantastic views!
Stayed in March 2024
Reviewed: March 16, 2024
Valdis
United States of AmericaWe’ve stayed several times. Always good, clean facilities. Nice staff.
Stayed in March 2024
Reviewed: March 11, 2024
Susan
United KingdomFriendlier reception and offer of assistance if needed
Very well located in the beautiful city. Both concierge’s were very helpful but a few of the lady receptionists were rather superior … an unnecessary attitude which unfortunately we see quite often in our travels … smile more , engage and offer help especially if the concierge isn’t around to help with luggage ( as happened on arrival after a long journey)! The breakfast was expensive but good and the staff were lovely We had a very small room but it was fine for just one night … the cost for the dog was high ( given the cleaning was the same) and you pay extra for parking ( which we thought was included ) Good hotel in a lovely city
Stayed in March 2024
Reviewed: March 7, 2024
Mary
FranceLovely hotel with cosy facilities.Staff delightful and friendly. Excellent breakfast.
Stayed in March 2024
Reviewed: February 19, 2024
Atalanta
United KingdomThe bathroom was spacious and the shower excellent. The bathtub was tricky to get in and out of and very slippery
Great space, large room with excellent views, nice decoration, staff were very helpful, good location
Stayed in February 2024
Reviewed: November 27, 2023
Ronald
United States of AmericaNothing, everything was perfect
Beautiful luxurious hotel with an awesome restaurant at a great location.
Stayed in November 2023
Reviewed: November 21, 2023
Julia
Austrianothing
tasteful interior, careful personell, nice ambience, attentive staff at breakfast; also cosy room at reception area to chill
Stayed in November 2023
Reviewed: November 18, 2023
De
ItalyThe walls of the room were all stained with marks of luggage or vacuum cleaners banging on the walls.
Breakfast was excellent!
Stayed in November 2023
Reviewed: November 18, 2023
Axel
GermanyNo Topper, no socket in the bathroom, no large compartments in the wardrobe,no shelf in the bathroom
Service, Location, breakfast room
Stayed in November 2023
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