7 Quai De Bondy, 5th arr., 69005 Lyon, France
#15 of 124 hotels in Lyon
Guests' ChoiceBased on 227 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.5
Facilities
8.6
Staff
9.4
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 28 June 2024
Tina
SwitzerlandNothing
We loved the style of the hotel and the staff were 100% friendly and helpful. The breakfast had the usual fare but at a high quality rarely found and with particular effort to offer local products, which were delicious.
Stayed in June 2024
Reviewed: 24 June 2024
Karen
United KingdomGreat location, super service from the staff!
Stayed in June 2024
Reviewed: 20 June 2024
Nitin
BahrainAbsence of minibar and tea coffee machine in the room. The hotel has esg policy, that's why
Room size , cleanliness, staff, location
Stayed in June 2024
Reviewed: 16 June 2024
Evtim
FranceNothing
All is good,i definitelly recommend thi hotel.
Stayed in June 2024
Reviewed: 3 June 2024
Sara
United KingdomThere was a jacuzzi style bath but unfortunately this did not work! I would say the breakfast is overpriced - we went around the corner to a lovely boulangerie instead.
This is a really lovely small hotel, brilliantly located for the old town. The staff were very helpful, the room very comfortable and quiet and the windows open which makes a change! We had an enjoyable stay and would recommend.
Stayed in May 2024
Reviewed: 3 June 2024
Imad
United StatesThe buffet breakfast is a bit overpriced, but the coffee is really good.
The hotel is facing the Saone River (fleuve), the location is excellent, restaurants and the old town are all within walking distances, the room was big and very comfortable, the bed was very comfortable too. The staff were friendly and helpful, special thanks to Clara at the front desk (or Carla, sorry If I have forgotten).
Stayed in June 2024
Reviewed: 27 May 2024
Robert
GermanyNothing.
Great location, room and overall experience. Breakfast was excellent. The hotel is situated really well for exploring the city!
Stayed in May 2024
Reviewed: 18 May 2024
Katharina
GermanyMy room
Perfectly located to explore Lyon.
Stayed in May 2024
Reviewed: 15 May 2024
Traute
GermanyThe stuff was super friendly and helpful. That 2 of them spoke English was very helpful
Stayed in May 2024
Reviewed: 29 April 2024
Neil
United KingdomGreat location between the old town and the river - very light and airy feeling in the reception area and rooms. Staff were exceptional - very efficient and friendly - always happy to help and give advice, such an asset to the hotel and guests who want to explore Lyon
Stayed in April 2024
Reviewed: 26 April 2024
Georgina
United KingdomWasn't sure how to use the heating system on my room but didn't try that hard to find out to be honest
Lovely helpful staff on Reception
Stayed in April 2024
Reviewed: 9 April 2024
Raimond
United StatesExtremely small toilet room without fresh air. 🫣
All Staff (but particularly Clara) was very knowledgeable / helpful giving recommendations with a smile and making restaurant reservations. Location was perfect for short walks to all attractions in Vieux Lyon and Presqu’Isle. Room Service pro-active with toilet paper and cleaning rooms.
Stayed in April 2024
Reviewed: 9 April 2024
Wisam
IraqNothing
The Staff, location and Rate
Stayed in April 2024
Reviewed: 10 March 2024
Jindrich
Czech RepublicThe bathroom was a bit outdated , but nothing really bothering
Great location, very friendly staff, nice room , well equiped , delicious breakfast ( just missing vegetables), all in all very nice place to stay in Lyon
Stayed in March 2024
Reviewed: 18 February 2024
Adg91
FranceAs that hotel is made with buildings put together, there was a "Shining feeling" when you try to find your room (and I did not use the small bicycle, ahahah).
Room very comfortable. Bed OK, not too hard, not too soft. Very well situated. All restaurants not far.
Stayed in December 2023
Reviewed: 17 February 2024
Jason
FranceNo minibar
Beautiful Hotel, exceeded expectations. Room overlooking the river. King bed very comfortable and the room was decorated simply and elegantly.
Stayed in January 2024
Reviewed: 12 January 2024
Senada
BelgiumPerfect service, perfect stuff, perfectly clean!
Stayed in January 2024
Reviewed: 6 January 2024
Lois
United StatesThere was no surround or curtain around the shower so the floor got soaked. A lounge area closer to the bar would be ideal.
Our room was very comfortable and spacious with a lovely river view. The hotel is nicely updated and very stylish. Good location for visiting the Old Quarter and other sites. The staff is helpful and friendly. Very good double insulated windows so there is no street noise.
Stayed in November 2023
Reviewed: 3 January 2024
Charles
South AfricaLoved the tall ceilings and the decor. Friendly staff and easy going breakfast offered
Stayed in December 2023
Reviewed: 18 December 2023
Matthew
United StatesThe thermostat wanted to keep the room a bit warmer than we like, and opening the windows was to typical city smells (diesel and smoke). I think this was our issue, rather than the hotel's, but we never figured out the temperature controls.
The staff at Le Phenix is super professional and kind. They were able to accommodate both an early check-in request and an extension of our stay when our plans changed. We were also invited to join their vendor event spontaneously and truly enjoyed meeting the vintners who supply their bar. Our room was comfortable and large. We will be back!
Stayed in November 2023
Reviewed: 10 November 2023
Chang
SingaporeNil
Very friendly and helpful staff. The location is very convenient, near to old town, and city centre. We stayed in the newly renovated wing, the room was very comfortable.
Stayed in November 2023
Reviewed: 5 November 2023
Carsten
DenmarkSome language issues when not speaking French
Location and theme/style
Stayed in November 2023
Reviewed: 26 October 2023
Julia
United KingdomThe social areas were a bit Spartan and clinical and lacked atmosphere. Breakfast and dining more akin to a five star youth hostel.
Newly renovated, so very clean and comfortable. Excellent location, beautiful view and attentive, friendly staff.
Stayed in October 2023
Reviewed: 19 October 2023
Mical
SwitzerlandAll good. Very clean. Inviting common area. Excellent location, bus service very close, friendly staff. Fresh local food on breakfast buffet.
Stayed in October 2023
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