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  5. Reviews of Le Grand Hotel

Reviews of Le Grand Hotel

9 place du General Leclerc, 37000 Tours, France

#42 of 50 hotels in Tours

Guests' Choice

Review Score

Based on 412 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.9

  • Facilities

    7.4

  • Staff

    8.5

  • Value for money

    7.6

  • Free Wifi

    7.8

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Showing 1 - 25

  • Reviewed: June 14, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Old and run down, but quality was not bad for the price

    Location was great

    Stayed in June 2024

  • Reviewed: June 2, 2024

    8.0
    Great location if you arrive by train. Comfortable hotel. Would stay again.
    • Leisure trip
    • Group
    • Comfort Double or Twin Room
    • Stayed 3 nights

    Renovation work made access to elevator tricky.

    Great location in front of the train station. Large 1900s modernized hotel with a lounge. Good sized clean comfortable rooms.

    Stayed in May 2024

  • Reviewed: May 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    WiFi doesn’t work everywhere

    Great location, friendly staff

    Stayed in May 2024

  • Reviewed: May 22, 2024

    7.0
    Just what we needed for overnight stop before catching ferry home.
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night

    Old building with stained glass in room. Currently undergoing renovations so not looking at its best. Suspect that was why the price was affordable for us. Breakfast was good.

    Stayed in May 2024

  • Reviewed: May 22, 2024

    8.0
    Clean, friendly hotel in a fabulous location!
    • Leisure trip
    • Group
    • Comfort Double or Twin Room
    • Stayed 2 nights

    I know they can't help that they are renovating but it was awkward to walk past plywood in a narrow path to the small back elevator - not at all accessible with several stairs. Twin mattress in the room was sort of a "kids mattress". Larger bed ver comfortable. Shower was great but a scary big step down. I would have liked to try the breakfast but 15 euros each was just too expensive.

    So tired and so great to just see the hotel from the gare!! Friendly service when first room was not what was requested and immediately replaced. Very clean. Well insulated windows looking over bus/gare. Quiet at night.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    7.0
    Hotel has potential but needs more upgrading and is definitely not 4-star at the moment.
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Under repair, unfinished, incl in room. Dated, overused lobby furniture. Bathtub bottom too thin, cracking sounds when standing. Bathroom lighting around mirror, poor. Feeling insecure re emergency exit identification in case of fire.

    Central location

    Stayed in May 2024

  • Reviewed: May 16, 2024

    6.0
    Go there only if you accept being treated rudely - bar staff in dire need of professional training
    • Leisure trip
    • Solo traveler
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Extremely rude staff in the bar. At 22:25 he announced he needed to close the bar, although it should stay open till midnight according to the information available in the room. This was annoying by itself, as there was no other sitting area owing to renovation works (lift). As I did not jump up immediately, he just switched off the light!Totally unacceptable anywhere and all the more so in a 4-star hotel. When I told him off, he apologized but did not have any professional reflex, like keeping the bar open and offering me a free drink. Staff in dire need of training to behave in a service oriented and professional manner.

    Central location. Next to train station, very quiet and comfortable room. Staff at the reception behaved professionally. Bicycle could be parked safely inside.

    Stayed in April 2024

  • Reviewed: May 11, 2024

    9.0
    Very nice hotel in Tours
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really

    Very pleasant reception Spacious room Close to the station Very nice breakfast Not far to the old town

    Stayed in May 2024

  • Reviewed: May 8, 2024

    9.0
    Location and big clean room
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Maybe is old building so the wall is thin . I can hear the sound early morning (they check out about 7.00 am)from the next room.

    Next to the train station , good breakfast and big clean room

    Stayed in May 2024

  • Reviewed: May 5, 2024

    7.0
    a relaxed hotel , with pleasant staff
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 1 night

    location of the hotel is ideal , situated next to the rail station , the room was fine but the hotel in general is a grand building but in need of some tlc , a good selection at breakfast to satisfy everyone

    Stayed in May 2024

  • Reviewed: April 28, 2024

    6.0
    Central location, comfortable.
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night

    Hotel was undergoing refurbishment, so some parts looking 'old'. We were not disturbed by any noise.

    Central location, helpful staff. Close to tram service. Parking was straightforward once we found the car park!

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We didn't like the decor despite it being in the 30 era .Our room was very drab and dark.

    Large room and bathroom. Very clean . Breakfast was excellent.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    8.0
    Lovely original art deco hotel. Would recommend.
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night

    What a shame the hotel restaurant is not currently operating, it would make an excellent art deco dining room and terrace in that location.

    Beautiful original art deco hotel in a great central location. Parking was easy in nearby underground car park and they offer a discounted price for hotel guests. The room was lovely and original, the bed was modern and clean, lovely modern, clean bathroom too. The continental breakfast was great, so many options including gluten-free. There was some work being undertaken in the hotel when we visited (at the moment the whole of France is getting ready for the Olympics!) with minimal disruption to our stay. Overall very nice stay, would recommend.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pillows are very uncomfortable, and there’s no gym :/

    The location is great, good parking deal, the staff is VERY VERY nice and helpful, and the breakfast is great too.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Comfort Double or Twin Room
    • Stayed 5 nights

    They are replacing the main elevator and the backup elevator stopped working the day before my arrival and stayed that way. The bed was quite uncomfortable and the bedding had not been properly assembled. I discovered on my last night that the two comforters in the duvet snapped together which hadn't been done. It made for a much nicer bed.

    The location was great, the room was large, and the breakfast was amazing. The hotel is across from the train station and the tram yet I never heard a thing. One can get bus/tram passes; the 2 day one cost only 6.20.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    6.0
    well property did not meet expectation, for me probably a 3 star level
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 1 night

    just the location

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Charming old world luxurious ambiance unlike so many sterile modern hotels. Staff friendly and courteous.
    • Leisure trip
    • Solo traveler
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom lighting inadequate and LED Mirror around sink no longer functioning properly. Access to corridors & rooms a bit convoluted and corridor and general signage needs improvement.

    Large spacious room, comfortable bed, tea/coffee facilities in room, superb breakfast included.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night

    The reception was under construction work, so not very welcoming.

    Clean bathroom and bedroom, comfortable stay.

    Stayed in February 2024

  • Reviewed: November 27, 2023

    8.0
    A great location to explore Tours
    • Leisure trip
    • Couple
    • Family Junior Suite (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted from a mobile device

    Heating (radiator) not working. Shower door missing. Single lift access to our floor.

    Location and friendly, helpful staff. Huge room with comfortable furniture. Good breakfast.

    Stayed in November 2023

  • Reviewed: November 26, 2023

    8.0
    Comfortable centre of town parking near by price reasonable
    • Leisure trip
    • Couple
    • Premium Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good

    Stayed in November 2023

  • Reviewed: November 4, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night

    Decoration is a bit dark. Brighter lighting would be good

    Stayed in October 2023

  • Reviewed: November 3, 2023

    7.0
    It fit our needs to one night and access to trains.
    • Leisure trip
    • Travelers with friends
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It's older. Shows age and not being updated.

    Location to train station.

    Stayed in October 2023

  • Reviewed: October 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great breakfast, really confortable bed and in a walking distance from major atractions

    Stayed in October 2023

  • Reviewed: October 23, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    The lighting was inadequate, especially in the bathroom. The reception staff could have been more helpful and proactive about parking.

    The room had old world charm. It was spacious and had a big bathroom.

    Stayed in October 2023

Showing 1 - 25

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