9 place du General Leclerc, 37000 Tours, France
#42 of 50 hotels in Tours
Guests' ChoiceBased on 412 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.9
Facilities
7.4
Staff
8.5
Value for money
7.6
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 14, 2024
Lore
NetherlandsOld and run down, but quality was not bad for the price
Location was great
Stayed in June 2024
Reviewed: June 2, 2024
Carole
United States of AmericaRenovation work made access to elevator tricky.
Great location in front of the train station. Large 1900s modernized hotel with a lounge. Good sized clean comfortable rooms.
Stayed in May 2024
Reviewed: May 28, 2024
Barbulescu
NetherlandsWiFi doesn’t work everywhere
Great location, friendly staff
Stayed in May 2024
Reviewed: May 22, 2024
Tina
United KingdomOld building with stained glass in room. Currently undergoing renovations so not looking at its best. Suspect that was why the price was affordable for us. Breakfast was good.
Stayed in May 2024
Reviewed: May 22, 2024
Sheryl
United States of AmericaI know they can't help that they are renovating but it was awkward to walk past plywood in a narrow path to the small back elevator - not at all accessible with several stairs. Twin mattress in the room was sort of a "kids mattress". Larger bed ver comfortable. Shower was great but a scary big step down. I would have liked to try the breakfast but 15 euros each was just too expensive.
So tired and so great to just see the hotel from the gare!! Friendly service when first room was not what was requested and immediately replaced. Very clean. Well insulated windows looking over bus/gare. Quiet at night.
Stayed in May 2024
Reviewed: May 16, 2024
Rainer
CanadaUnder repair, unfinished, incl in room. Dated, overused lobby furniture. Bathtub bottom too thin, cracking sounds when standing. Bathroom lighting around mirror, poor. Feeling insecure re emergency exit identification in case of fire.
Central location
Stayed in May 2024
Reviewed: May 16, 2024
Madeleine
LuxembourgExtremely rude staff in the bar. At 22:25 he announced he needed to close the bar, although it should stay open till midnight according to the information available in the room. This was annoying by itself, as there was no other sitting area owing to renovation works (lift). As I did not jump up immediately, he just switched off the light!Totally unacceptable anywhere and all the more so in a 4-star hotel. When I told him off, he apologized but did not have any professional reflex, like keeping the bar open and offering me a free drink. Staff in dire need of training to behave in a service oriented and professional manner.
Central location. Next to train station, very quiet and comfortable room. Staff at the reception behaved professionally. Bicycle could be parked safely inside.
Stayed in April 2024
Reviewed: May 11, 2024
Barry
United KingdomNothing really
Very pleasant reception Spacious room Close to the station Very nice breakfast Not far to the old town
Stayed in May 2024
Reviewed: May 8, 2024
Usanee
ThailandMaybe is old building so the wall is thin . I can hear the sound early morning (they check out about 7.00 am)from the next room.
Next to the train station , good breakfast and big clean room
Stayed in May 2024
Reviewed: May 5, 2024
Chris
United Kingdomlocation of the hotel is ideal , situated next to the rail station , the room was fine but the hotel in general is a grand building but in need of some tlc , a good selection at breakfast to satisfy everyone
Stayed in May 2024
Reviewed: April 28, 2024
Tim
United KingdomHotel was undergoing refurbishment, so some parts looking 'old'. We were not disturbed by any noise.
Central location, helpful staff. Close to tram service. Parking was straightforward once we found the car park!
Stayed in April 2024
Reviewed: April 21, 2024
Sarah
United KingdomWe didn't like the decor despite it being in the 30 era .Our room was very drab and dark.
Large room and bathroom. Very clean . Breakfast was excellent.
Stayed in April 2024
Reviewed: April 19, 2024
Grainne
United KingdomWhat a shame the hotel restaurant is not currently operating, it would make an excellent art deco dining room and terrace in that location.
Beautiful original art deco hotel in a great central location. Parking was easy in nearby underground car park and they offer a discounted price for hotel guests. The room was lovely and original, the bed was modern and clean, lovely modern, clean bathroom too. The continental breakfast was great, so many options including gluten-free. There was some work being undertaken in the hotel when we visited (at the moment the whole of France is getting ready for the Olympics!) with minimal disruption to our stay. Overall very nice stay, would recommend.
Stayed in April 2024
Reviewed: April 15, 2024
Manuel
United KingdomThe pillows are very uncomfortable, and there’s no gym :/
The location is great, good parking deal, the staff is VERY VERY nice and helpful, and the breakfast is great too.
Stayed in April 2024
Reviewed: April 12, 2024
Burton
United States of AmericaThey are replacing the main elevator and the backup elevator stopped working the day before my arrival and stayed that way. The bed was quite uncomfortable and the bedding had not been properly assembled. I discovered on my last night that the two comforters in the duvet snapped together which hadn't been done. It made for a much nicer bed.
The location was great, the room was large, and the breakfast was amazing. The hotel is across from the train station and the tram yet I never heard a thing. One can get bus/tram passes; the 2 day one cost only 6.20.
Stayed in April 2024
Reviewed: April 9, 2024
Julius
Netherlandsjust the location
Stayed in March 2024
Reviewed: March 26, 2024
Denis
IrelandBathroom lighting inadequate and LED Mirror around sink no longer functioning properly. Access to corridors & rooms a bit convoluted and corridor and general signage needs improvement.
Large spacious room, comfortable bed, tea/coffee facilities in room, superb breakfast included.
Stayed in March 2024
Reviewed: March 11, 2024
Julia
ItalyThe reception was under construction work, so not very welcoming.
Clean bathroom and bedroom, comfortable stay.
Stayed in February 2024
Reviewed: November 27, 2023
Mark
United KingdomHeating (radiator) not working. Shower door missing. Single lift access to our floor.
Location and friendly, helpful staff. Huge room with comfortable furniture. Good breakfast.
Stayed in November 2023
Reviewed: November 26, 2023
Rebecca
FranceAll good
Stayed in November 2023
Reviewed: November 4, 2023
Alexander
United KingdomDecoration is a bit dark. Brighter lighting would be good
Stayed in October 2023
Reviewed: November 3, 2023
Katherine
United States of AmericaIt's older. Shows age and not being updated.
Location to train station.
Stayed in October 2023
Reviewed: October 30, 2023
Ana
PortugalGreat breakfast, really confortable bed and in a walking distance from major atractions
Stayed in October 2023
Reviewed: October 23, 2023
Bernadette
United States of AmericaThe lighting was inadequate, especially in the bathroom. The reception staff could have been more helpful and proactive about parking.
The room had old world charm. It was spacious and had a big bathroom.
Stayed in October 2023
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