Avenue Des Thermes, 01220 Divonne-les-Bains, France
#4 of 18 hotels in Divonne-les-Bains
Guests' ChoiceBased on 193 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
9.1
Facilities
8.0
Staff
8.8
Value for money
8.2
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 June 2024
I
Switzerlandhairdryer was very old
bedding, art deco design, calm locational , big trees in the park, parkingg next to hotel,small sauna
Stayed in June 2024
Reviewed: 30 April 2024
Omar
Saudi ArabiaToo much construction around the hotel.
The staff , the food , and the location.
Stayed in April 2024
Reviewed: 20 April 2024
Valerie
SwitzerlandNothing
Confortable fancy location
Stayed in April 2024
Reviewed: 2 April 2024
Nils
DenmarkWhen travelling with pets, be aware its always a surcharge, no matter how small or free of hairing.
The hotel, though a bit old fashioned offered all the expected services and a very comfortable room with a view and balcony. The staff was very friendly and helpful, English is not a problem here. The breakfast was delicious and had everything you needed. Try the self made honey!
Stayed in March 2024
Reviewed: 24 March 2024
Jose
PortugalAlthough the common areas are very beautifully decorated, the rooms need a refreshment ( refurbishing) The bathrooms are oldish and the showers ( with bathtubs ) very difficult and dangerous to access especially for older folks. The exaust system of the toilet and bathroom were not working.
The friendliness of the personnel Fantastic breakfast Parking facilities
Stayed in March 2024
Reviewed: 26 February 2024
Pyly
NetherlandsBeautiful location.
Stayed in February 2024
Reviewed: 15 February 2024
Pierre
SwitzerlandNothing
Perfectly located. Great view on the amps and the Mont Blanc. Charming atmosphere and great staff
Stayed in February 2024
Reviewed: 11 December 2023
Shautong
United KingdomNeed renovation
Old but still good
Stayed in October 2023
Reviewed: 28 October 2023
Mubarak
Oman- The hotel experienced technical issues with the Wi-Fi, so it was out of service, and there was insufficient compensation provided
- The location was amazing - The staff were very supportive - The room equipped with all necessary accessories - The room equipped with a lovely balcony - The hotel had plenty of free parking
Stayed in October 2023
Reviewed: 7 October 2023
Claudia
United KingdomThe only area was the bathroom. The bath and shower need to be upgraded but this didn’t spoil our enjoyment of the room.
The art deco style of the hotel is beautiful and has been updated in keeping with the original style. The view from our room was spectacular with Mont Blanc directly ahead from a spacious balcony. The bedroom was very comfortable especially the bed. The hotel had a good range of facilities including a large outdoor swimming pool and indoor spa.
Stayed in October 2023
Reviewed: 24 September 2023
Faez
United StatesVery poor water shower pressure and inconsistent water temperature. Highly recommend fixing the issue as otherwise the hotel was very nice
Stayed in September 2023
Reviewed: 22 September 2023
Cecil
SingaporeGreat setting surrounded by a park. Well appointed rooms. Fantastic location close to town but but well isolated from any noise.
Stayed in September 2023
Reviewed: 4 September 2023
Roni
SwitzerlandThe rooms and bathroom should be renovated, but for the price the hotel is charging, you cannot expect more, so overhall it is correct.
The hotel is an icon in divonne and the art deco style is very nice. Room size. Pool very is nice, and the breakfast in the garden is great.
Stayed in September 2023
Reviewed: 4 September 2023
Greg
AustraliaWe received an upgrade to a suite and it was extraordinary.
Stayed in July 2023
Reviewed: 28 August 2023
Tanya
IrelandIt was exceptionally hot when stayed and the aircon was not really doing the job but that would be out of their control.
Lovely big room and bathroom. Balcony with a good view. Lots of areas where you could sit, relax and chat, have an ice cream or swim in the pool. Food was good for the events held. The village was lovely with lots of options for eating out
Stayed in August 2023
Reviewed: 27 August 2023
Graham
United KingdomWe missed out one of the nights to. Eat in the restaurant as it was fully booked.
This stunning hotel is a super place for a weekend. The art deco lounge is beautiful. The food is excellent and hamam a great place to relax. The staff are polite and friendly. We especially enjoyed having a drink in the garden and breakfast outside.
Stayed in June 2023
Reviewed: 26 August 2023
Stéphane
FranceThe property is getting old and seems to require works and refreshments. What was a wonderful garden a few years ago requires now gardening work. Same with the building, the corridors, elevators and the rooms.
The environment and the location are just fine
Stayed in August 2023
Reviewed: 26 August 2023
William
United KingdomAircon wasent working and swimming pool needs cleaning and fixing up. Very dated.
Location to golf course and local town. Breakfast was good.
Stayed in August 2023
Reviewed: 25 August 2023
Valerie
SwitzerlandNothing
Great location very comfortable and calm
Stayed in July 2023
Reviewed: 21 August 2023
Maria
United KingdomRoom service was terrible, took forever to arrive , we didn’t get joining rooms ! Not even the same floor , which meant 1 member of a party of 4 was separated ! On arrival we had no help with luggage , checking in wasn’t good ! No explanation of hotel amenities! The pool needs to be updated and cleaned !
Stayed in August 2023
Reviewed: 13 August 2023
Daghelian
United Arab EmiratesI only recommend renovating the furniture, the rest is perfect
Stayed in August 2023
Reviewed: 3 August 2023
T
United StatesSmall kitchen cabinets
Property, accommodation
Stayed in June 2023
Reviewed: 1 August 2023
Claudia
SwitzerlandThe staff was unfortunately incompetent and unfriendly. The problem started on arrival when the lady could not find our booking and acted as if it was our problem even though we presented the booking including the booking number and confirmation. On departure, we again had a very unfriendly person. We have hardly ever experienced such unfriendly hotel staff. The room was small and should be renovated urgently. The wallpaper and carpets must not have been changed for decades. Compared to the price, this is not acceptable. Breakfast was also very disappointing as it only has continental choices and even these are not vast and the food presented often runs out very quickly as too little is provided. The spa area is not well maintained. The door to the sauna did not close properly, so the required temperature could not be reached. The only reason we would come back is for the beautiful and relaxing surroundings.
The hotel is beautifully situated in the middle of the park. It really is a very relaxing environment, including that of the surrounding village. The public areas of the hotel are also very nice. The outdoor pool area was also excellent, as well as the ability to have breakfast and dinner in the open air.
Stayed in July 2023
Reviewed: 21 July 2023
Briony
GermanyA waiter who couldn't speak French properly!
The art deco interiors. The beautiful, huge old trees in the gardens. The air conditioning that functioned but was not to arctic freezing temperatures, as so many hotels are!
Stayed in July 2023
Baden-Baden, Germany
Colombres, Spain
Biograd na Moru, Croatia
Bembridge, UK
Sankt Johann im Pongau, Austria
Cajon Junction, USA
Darjeeling, India
Pünderich, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content