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Reviews of Hôtel La Réserve

1 Avenue Gaétan De Bernoville, Pointe Sainte Barbe, 64500 Saint-Jean-de-Luz, France

#11 of 25 hotels in Saint-Jean-de-Luz

Guests' Choice

Review Score

Based on 80 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    8.1

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 17, 2024

    9.0
    Uplifting and a delight
    • Leisure trip
    • Couple
    • Tradition Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Quite a lot of flies at breakfast on the terrace but otherise superb

    Wonderful staff, ambience, position

    Stayed in June 2024

  • Reviewed: June 12, 2024

    8.0
    Ideal luxury spot for exploring the Basque country
    • Leisure trip
    • Couple
    • Tradition Double or Twin Room
    • Stayed 2 nights

    Great location on a headland, just 10 minutes walk into towm

    Stayed in May 2024

  • Reviewed: June 5, 2024

    10
    Another perfect day in paradise
    • Leisure trip
    • Couple
    • Tradition Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, it was wonderful

    We absolutely loved our night in this hotel. The restaurant was fully booked for our stay so we walked into the town (25 minutes) and had dinner at La Boëte, the best restaurant we have enjoyed in 40 days of touring Spain, Portugal and France.

    Stayed in June 2024

  • Reviewed: May 22, 2024

    8.0
    Excellent location close to the little town of St-Jean-de-Luz
    • Leisure trip
    • Couple
    • Tradition Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Enjoyed everything

    Excellent hotel on the cliff tops of St Jean de Luz. Lovely walk down hill by the sea - 40 minutes into the town or in the other direction along the clifftops to the Botanical Garden. Free Parking. Very nice pool - we had the pool to ourselves with it being slightly rainy day 😀

    Stayed in May 2024

  • Reviewed: May 12, 2024

    10
    Wonderful 2 day relaxing stay. Everything was perfect. Helpful staff, lovely food, beautiful setting.
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very attractive room. Lovely garden Great food

    Stayed in May 2024

  • Reviewed: April 27, 2024

    9.0
    A fabulous hotel in a great coastal location.
    • Leisure trip
    • Couple
    • Tradition Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The restaurant for dinner had pretentious food not well cooked and it was extremely expensive. We wished we had eaten at one of the great restaurants in town.

    A lovely resort type hotel away from the centre of town with great parking. Great location and lovely reception staff.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    Nice place but need a technological update.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    The installations are old, the TV has no smart connection and no possibility to connect the phone...

    The garden is amazing and the breakfast too.

    Stayed in April 2024

  • Reviewed: January 6, 2024

    10
    A great find within an easy drive of the ferry ports at Bilbao and Santander.
    • Leisure trip
    • Couple
    • Double privilege garden room
    • Stayed 1 night

    The room was fitted out to a very high modern standard while reflecting the style of the locality. The owner was extremely welcoming and hospitable and provided an outstanding breakfast. The local restaurant was ideal for the evening meal.

    Stayed in October 2023

  • Reviewed: November 9, 2023

    8.0
    We will come back next year
    • Leisure trip
    • Couple
    • Double privilege garden room
    • Stayed 2 nights

    Given nowadays circumstances, a secured parking would be a plus

    Garden view room is definetly better than the normal room we had the year before

    Stayed in September 2023

  • Reviewed: October 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Club Double or Twin Room
    • Stayed 1 night

    The location is remarkable and the staff attentive to guests' requirements. The room was quiet and clean and the bed very comfortable for a good night's sleep. The restaurant very good for dinner.

    Stayed in October 2023

  • Reviewed: October 5, 2023

    8.0
    Pleasant hotel, helpful staff. Restaurant and breakfast expensive. Quiet and lovely pool.
    • Leisure trip
    • Couple
    • Studio 2 people
    • Stayed 3 nights

    the 'walk' to the town centre was down hill and very steep uphill back - about 20 mins walk. Perhaps a shuttle bus service would help as we hired a car due to the heat.

    This was an apartment on the grounds and a little maybe unused it seemed, though it had a pretty good view of the sea. The room had a good terrace in the shade.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double privilege garden room
    • Stayed 1 night

    loved the pool! the bar and restaurant were amazing

    Stayed in September 2023

  • Reviewed: September 26, 2023

    9.0
    A very pleasant stay!
    • Leisure trip
    • Couple
    • Tradition Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The restaurant is quite expensive with limited choice of wine by the glass and bottles were very expensive. Excellent food though.

    Excellent breakfast, location was great with sea view from the pool

    Stayed in September 2023

  • Reviewed: September 25, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Prestige Apartment - 6 peole
    • Stayed 4 nights
    • Submitted from a mobile device

    The view out the window was great.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    8.0
    Beautiful location 15/20 mins walk from town.
    • Leisure trip
    • Group
    • Prestige Apartment - 6 peole
    • Stayed 7 nights

    Access to food was restricted unless you were eating in the hotel you could not buy a croissant without a 20min walk.

    We had the larger family apartment overlooking the sea so the view was beautiful.

    Stayed in July 2023

  • Reviewed: September 13, 2023

    8.0
    Good hotel in beautiful location with easy access to Saint Jean de Luz centre.
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Buffet breakfast was ok but when area was busy, service erratic was impersonal. Coffee machine breaking down due to demand.

    Great location and easy walk to centre of town. Hotel was very clean and had all facilities.

    Stayed in September 2023

  • Reviewed: August 8, 2023

    9.0
    Beautifully scenic spot - the glamour of a well kept hotel with the convenience of a self catering apartment
    • Leisure trip
    • Family with young children
    • Prestige Apartment - 6 peole
    • Stayed 6 nights
    • Submitted from a mobile device

    The other side of being on a hill is that you need to be being a shopping list as it is quite the hike up and down to the shops! It would be great if the hotel rented bikes so we could do a few quick trips when needed. Also a minor point but it would be great to have a clothes horse to for wet towels and swimsuits. It took from our lovely balcony view a bit when 5 people started hanging their towels and swimming gear on the railings!

    Beautifully located in the hills of st Jean de Luz with magnificent views. Apartments are ideal for the self catering needs of a family but with the niceties of a hotel (room service and daily cleaning). The stand out has to be the infinity pool ..it was the perfect spot to take in those views.

    Stayed in July 2023

  • Reviewed: August 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night

    Nothing.

    A beautiful hotel set in stunning surroundings with views of the sea. Our family room was large and had everything we needed although no milk with the tea and coffee making facilities, but I’m sure if we had asked we would have been provided with some. Beds were big and very comfortable, lots of storage space, good sized bathrooms and a fridge & safe in each room. Everywhere was clean and tastefully decorated. All the staff were very helpful and very friendly and those we dealt with spoke excellent English. The continental breakfast was delicious, varied and plentiful. The weather could have been better, but we took full advantage of the pools and loungers with exceptional views. We were only sorry that due to our travel plans elsewhere we were only able to stay one night.

    Stayed in August 2023

  • Reviewed: July 4, 2023

    9.0
    Lovely hotel
    • Leisure trip
    • Couple
    • Tradition Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Minor nuisances of noisy kids on one of the days 8 euros for a bottle of water is way too high Breakfast staff could be a little more proactive in assisting with things like the coffee machine and bread and toasting area

    Location is fantastic food excellent and our room looked out onto the garden and pool area all in all a lovely setting.

    Stayed in July 2023

  • Reviewed: June 27, 2023

    9.0
    Quality hotel in good location.
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Minor issue but shower room and toilet doors opening out opposite wardrobe doors into narrow area at room entrance. Expensive eating in restaurant with bar snack alternatives limited.

    Good location, beautiful grounds, very comfortable hotel

    Stayed in June 2023

  • Reviewed: June 20, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Privilege Double Room
    • Stayed 1 night

    Superb experience

    Stayed in June 2023

  • Reviewed: June 13, 2023

    8.0
    We had a lovely relaxing few days
    • Leisure trip
    • Couple
    • Double privilege garden room
    • Stayed 3 nights
    • Submitted from a mobile device

    Drinks were expensive, bar closed early.

    comfortable rooms, nice pool

    Stayed in June 2023

  • Reviewed: May 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double privilege garden room
    • Stayed 2 nights
    • Submitted from a mobile device

    good swimming pool. Great property. Beautiful place.

    Stayed in May 2023

  • Reviewed: April 29, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    anything

    the pool, the views, everything. what an amazing experience!

    Stayed in April 2023

Showing 1 - 25

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