Main house rooms are quite dated and a bit shabby.

We were very lucky and one of our two rooms was upgraded to a 2 bedroom apartment on the ramparts of the island - it was an adorable space and recently refurbished, so very clean and comfortable. The other room in the older building was less appealing - clean, but very dated and without much charm to speak of. We ended up all staying in the apartment together - if you have an opportunity to stay in that particular room, highly recommend!

Stayed in May 2024

Renovation to reception severely impacted our stay. Access was to rooms was difficult staff gave conflicting direction re access. Internal access was restricted depending on the staff member. We were informed prior to our stay of the renovations but the impact was not made clear areas of the hotel were unavailable to us not just reception. Food in restaurant was excellent. When we dined in the hotel internal access was permitted but the next night it was restricted by staff rather accessibility. The hotel is tired and cleaning of common areas was ignored.

Location was great

Stayed in May 2024

Not the hotel's fault but there is no elevator. Rooms are accessed by several flights of stairs. Tub and shower did not have a shower curtain,

Great location. we also really enjoyed our omelets at the restaurant and the very good breakfast. Nice view out of our window.

Stayed in May 2024

No option for a twin room in the main building

The view, the hotel decor and the staff were all excellent.

Stayed in May 2024

We asked for 2 beds and only 1 option for a double bed, they offered to separate the beds but we would have to wait another hour. The family after us had the same problem but they accommodated them. . Our room was fine with the exception that there were workers who came in next to our door and were very loud at 7:00 am. The breakfast was included and we were told from 8:30 until 10:30. We arrived at 9:30 and the server told us that there was only what was left, which wasn’t much . Bread , coffee from a machine and a yoghurt. She wasn’t helpful and seemed irritated with us.

Location and comfortable bed.

Stayed in May 2024

The hotel is a little tired. This is to be expected when staying in an ancient, world heritage, cathedral town. Walking up and down the steps with luggage was a little tiring,

The location is simply perfect for a visit to Mont St. Michel. The price is reasonable in this context.

Stayed in May 2024

Rather pricey for what it is, we paid it because it is a once in a lifetime experience. Breakfast let it down slightly, only one member of staff clearing, allocating tàbles and replenishing the food.

The location was stunning, being able to experience Mon St Michelle at night when quiet was amazing

Stayed in May 2024

Location and cleanness of the room

Stayed in May 2024

The entrance to the Mont is Checkin time is very late (4PM). They'll let you leave your luggage in the reception but there are no bathrooms there, no place to change clothes or toilets, and overall there are VERY FEW options in the Mont. Therefore if you arrive early (e.g., by train, arriving 1PM), you'll either have to try at a restaurant (not easy), go to the disgusting free bathroom or pay 1 Euro to access a decent one. Breakfeast was no more then ok, there were very few and basic options compared to other hotels I stayed in at France, and the maitre was a little rude. Maybe its worth-it considering all of restaurants inside the Mont are very expensive, but I personally wouldn't include it in my reservation again. You'll have to carry your luggage through stairs and steep alleys no matter where you are hosted if you want to stay inside the Mont.

La Mere Poulard is probably the most traditional and antique hotel in the Mont. The room was big, and very clean, with a very nice view (even though my room option did not include it), great bed and nice hot shower as well. The heater in the bedroom and bathroom worked perfectly. All basic amenities were available, including coffee, tea, extra blankets and pillows. There was no water in the room, though we could get it for free in the reception (but you have to ask to the receptionist because they won't offer you). Its cozy, but simple, don't expect any luxury. The rooms location are very good (very close to the Mont's entry, what means a lot considering that in there you have to climb lots of staircases. The Receptionists were very polite and helpful and you can leave the luggage in the reception at any time, including after check-out. The Dinner option at La Mere Poulard (omelet) is very expensive (starting 42 euros) but is part of the experience of visiting the Mont if you want to. I personally really enjoyed my meal, though no omelet will ever be worth this price. However, notice that the if you make a reservation at their restaurant, there aren't plenty of alternative dishes, and all of them are expensive as well. Overall, the stay is a bit expensive for what it offers, compared to other locations in France and Paris, but is in line with other locations inside-Mont. It is absolutely worth it to stay inside if you want to experience the Mont without tons of tourists.

Stayed in May 2024

Parking code given was wrong. Pollard omelet outrageously expensive

Location, bed, staff, and breakfast

Stayed in May 2024

Poor breakfast as part of demi-pension (breakfast is from 8 to 10 am but you have to be there by at least 9 am; otherwise they might run out of baguettes and milk, among other things). Room heater was a bit difficult to figure out. Expensive accommodation rates—but it’s on an island where the price of everything is inflated.

Very close to the main gate. Good view of the bay from the third floor. Decent, albeit somewhat limited, choices for dinner as part of Demi-pension.

Stayed in April 2024

Location was the main reason for choosing this hotel. Room was recently remodeled and was nice

Stayed in April 2024

Location was good and easy to find. Breakfast was good and all staff helpful.

Stayed in April 2024

Check-in (at another hotel, because of works at the main property) was very busy with no proper queuing system

Excellent location. We were put in one of the other properties up the hill a bit, but that meant better views as well as less noise.

Stayed in March 2024

The Hotel is under renovation, however our room was fully renovated and lovely.

Stayed in March 2024

Tired room , smell In room

Location /charm

Stayed in March 2024

Although we were notified about the building works I didn’t expect them to start at 7.15 am and our room was right next to the building being renovated. The door accessing the building was very difficult to open and close

The location was amazing with a very clean and comfortable room which had lovely views

Stayed in February 2024

Could hear loud footsteps above our room very late at night and again very early in the morning. Breakfast location was tricky to find without proper signs to help guide us. Had to ask several people where it was.

Room was large and had a separate room area for the children's bed. Bed was comfortable. Large bathtub. Very warm. Amazing view.

Stayed in December 2023

Pet friendly, staffs are always giving smiles, nice and attentive.

Stayed in January 2024

Double bed was not a double bed it was too single beds put together that kept coming apart and breakfast was not too good as everything empty and coffee machine not working

Nice staff, evening meal at mere Poulard was amazing! Hotel room was very clean.

Stayed in December 2023

Was difficult to find the room. Room could have been cleaner.

Location is amazing, room was comfortable, breakfast was great.

Stayed in November 2023

The lighting at night was very very poor, getting to, and from the hotel.

Very rustic and suited the theme of the island

Stayed in October 2023

Great location

Stayed in September 2023

N/A

Good location

Stayed in September 2023