As the restaurant was closed, we had food from the bar and we were disappointed in the meal. Was not up to the standard of the hotel.

Staff and bar staff were very friendly and helpful and service very good. Room was spacious and bed comfortable. Bathroom was also spacious. Location of hotel is close to sights and river.

Stayed in August 2024

The room was quite dark and furnitures could have been more convenient (better exploit space and renovated) Breakfast was quite limited despite good

Very spacious and clean room Extremely well positioned - everything you want to see is walking distance Good massage

Stayed in August 2024

Air conditioning didn’t appear to be controllable from the room, I had to ask reception to adjust the temperature. The bar ran out of beer. Not completely, but certain brands. Staff we great though and helped with alternative choices.

Good location. Staff great, very helpful.

Stayed in July 2024

The room lock malfunctioned and locked me out. Had to wait a couple of hours for someone to fix the door lock and let me into the room, not great as it was 11pm and I had to leave at 4am for the airport. Staff were very apologetic and it looked like they were rushing around trying to fix it but still very inconvenient. I asked them to waive the parking fee for the inconvenience which was refused - disappointing. Street noise from drunken people walking past comes through loudly so bring ear plugs!

Nice hotel in great location. Nice steam room.

Stayed in July 2024

Staff went above and beyond to make our last-minute stay after a flight cancellation stress-free and pleasant. Front of house were so friendly. They had also arranged a travel cot for our room (without us having to ask) so we could put our one year old straight to sleep when we arrived, and offered us complimentary late check out. These little touches were really appreciated. The breakfast was expensive but delicious - the best cappuccino we had during our 2 weeks in France!

Stayed in July 2024

All good

Very good

Stayed in May 2024

The decor was a bit depressing if I’m honest and it just didn’t feel five star. The room service food was really good - especially the bouef Bourguignon- but including a bottle of wine and two mozzarella salads it came to 130 euros which I thought was very steep for what it was.

Clean, and the receptionist kindly upgraded us to a bigger room. Very friendly and accommodating staff. Breakfast good.

Stayed in May 2024

I wish there had been written information about the building.

The staff were so welcoming and friendly. Our room was warm and comfortable. With fridge, coffee machine and a slight view of the Garonne.

Stayed in April 2024

No air con and the room was super warm which was very unpleasant - apparently the city rules say they can't turn it on at this time of year. and the room was damp smelling because of a big damp / humidity issue in the bathroom which we pointed out.

Great bar staff - brilliant cocktails. Good breakfast.

Stayed in March 2024

Ugly decor.

Centrally located with friendly and competent staff.

Stayed in February 2024

Nothing

Very friendly staff in ideal location

Stayed in January 2024

Excellent location , Amazing building

Stayed in November 2023

Our room was on a very noisy side road with traffic all night. Staff were helpful but the bar had no atmosphere and unfortunately the restaurant was closed both night we were there

Very comfortable bed and interesting building. Great location for sightseeing

Stayed in September 2023

A little bit inconvenient for heavy internet user Bathrobe was not properly repaired

Very elegant and beautiful

Stayed in September 2023

Alles gut

Location, mix modern/antik

Stayed in September 2023

Staff kindness

Stayed in September 2023

Finding the hotel on GPS IS IMPOSSIBLE due to on going construction and the air-conditioning doesn't work

Rooms are spacious and front office staff extremely welcoming

Stayed in July 2023

The bed was a little hard and no iron in the room but other than that it was nice.

Nice location and fresh hotel :) would definitely visit again and recommend it to people. Staff were very friendly.

Stayed in July 2023

rooms on the street side could be a little bit noisy in the evening.

great location, super friendly staff and the hotel was excellent overall.

Stayed in May 2023

Room was large and well appointed. The shower was very nice and many luxury little extras.

Stayed in June 2023

Generally the hotel could use a deep clean and paint. It’s tired!

The elegant hotel is perfectly situated on a quiet street in an enchanting quarter close to historic sites, shopping and dining.

Stayed in May 2023

too pricey

beautiful central hotel with nice rooms and very quiet

Stayed in April 2023

location

very hard to fine

Stayed in May 2023

a bit stuffy for a family and the breakfast could have been better for such a high end hotel. fully priced also!

central location, good facilities and the concierge staff were super friendly and helpful

Stayed in April 2023