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Reviews of Hôtel de la Citadelle

126 Rue Saunerie, 04200 Sisteron, France

#7 of 9 hotels in Sisteron

Guests' Choice

Review score

Based on 129 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.5

  • Location

    9.0

  • Facilities

    7.0

  • Staff

    7.9

  • Value for money

    7.2

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 6 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There wäre a der Dirty places.

    The view from you room was Magnificient. The breakfast was very well!

    Stayed in June 2024

  • Reviewed: 7 May 2024

    7.0
    Good location
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    When you enter the hotel you have to pass through their smoking area and it carries into the hotel. Not great. Decor not in great condition and lot of dirty areas. Unidentified large insects on stairs. Lot of flies in restaurant and bar area

    Central location. Great views from front

    Stayed in May 2024

  • Reviewed: 1 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Junior Suite with Mountain View
    • Stayed 1 night

    not clean, noisy

    good location, nice staff

    Stayed in April 2024

  • Reviewed: 31 March 2024

    6.0
    Could, and should try harder. But location and convenience make it an ok stopover.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with River View
    • Stayed 1 night
    • Submitted via mobile

    3rd floor, with old tiny lift, which we avoided! Very dated feel to everything, hard to sleep with constant banging and crashing in the night, due to very high winds( but that’s not the hotels fault!). Ok for stop over.

    Good location, parking outside. Lovely river view of Durance, and cliffs opposite.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 1 night

    The hotel is a bit tired and could do with some renovation

    The hotel has a great position overlooking the river and citadelle in Sisteron. Very well situated for restaurants etc. Friendly staff.

    Stayed in March 2024

  • Reviewed: 18 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with River View
    • Stayed 1 night
    • Submitted via mobile

    location and view

    Stayed in November 2023

  • Reviewed: 9 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The young guy at reception tried to charge us for breakfast, which we did not have, and he was not very friendly. Parking was difficult as it is for public use as well.

    The area and location of hotel

    Stayed in October 2023

  • Reviewed: 13 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The view to the castle and river

    Stayed in October 2023

  • Reviewed: 3 October 2023

    7.0
    Put off because of one staff member who served us on arrival plus in the bar. He had no people skills at all.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff on arrival was quite rude and not at all accommodating

    Location was good

    Stayed in October 2023

  • Reviewed: 25 September 2023

    8.0
    Perfect location
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all. Was ever so slightly overpriced. The window in my room didn’t close fully. There was a gap down one side but didn’t affect my stay.

    Superb location overlooking the Rock of Baumé and the Citadelle which were all lit up at night. Lovely gentleman checked me in and securely stored by bicycle. The room was huge and even had a small kitchenette. Shower was nice and warm. Bed was comfortable. My room looked up to the Citadelle. Breakfast was okay, the usual croissant, bread, jams, cakes, orange juice, coffee etc.

    Stayed in September 2023

  • Reviewed: 24 August 2023

    6.0
    Perfect location! Simple hotel.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with River View
    • Stayed 1 night
    • Submitted via mobile

    In the middle of the summer, facing 38 degrees, having no airconditioning was quite the challenge. The room was facing south east, means it heated up insanely. It was impossible to sleep. Luckily it was quite windy at night so opening the windows helped a bit. Hotel was very simple, and you pay for the location not the room or facilities.

    Location is excellent. Right at the entrance of the town, everything was easy to reach walking. The view from the room was stunning, could not have been better.

    Stayed in August 2023

  • Reviewed: 22 August 2023

    7.0
    Great stay overal!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with River View
    • Stayed 1 night
    • Submitted via mobile

    The room was clean, but the bathroom could have been a bit cleaner.

    We had a room with view over the river and mountain, which was amazing.

    Stayed in August 2023

  • Reviewed: 22 August 2023

    8.0
    Good hotel in spectacular location
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 1 night

    Parking was a nightmare when we arrived, probably due to the festival. The following morning there were a couple of places available out front, which might be more usual. The jacuzzi was quite annoying as half of it was taken up with a cascade that splashed our faces and couldn't be turned off no matter what we did. The lift is tiny and wasn't available when we left (maintenance, we think).

    We chose one of the spa rooms to ensure we had a view of the rock, which was spectacular, especially at night. We were in the room furthest from the rock, but that had the bonus of a view of the citadel and the street below, where there was a street festival the night we stayed. The room was comfortable and the facilities generally worked well. The man who greeted us was cheery and had a real twinkle in his eye. He was fine for us to leave our bags at reception while we went to and from our car. We had dinner at the restaurant, which was fine, but best for the view of the rock. It would have been lovely to have eaten outdoors, but it was far too windy the night we stayed.

    Stayed in July 2023

  • Reviewed: 16 August 2023

    8.0
    Amazing location and views.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Noise outside the hotel going on til the early hours.

    Location.

    Stayed in July 2023

  • Reviewed: 5 August 2023

    8.0
    Amazing views
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with River View
    • Stayed 3 nights
    • Submitted via mobile

    No fridge or aircon

    Amazing views this is why you would stay

    Stayed in August 2023

  • Reviewed: 18 July 2023

    7.0
    Motorcycle touring
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Whilst packing motorcycle, staff member came out advising I needed to pay etc, I advised I still had my helmet etc to collect from.room & I would then check out. I advised I had already paid but they were adamant I had not. I had lost my swipe card for room 17 & given a temporary card for room 11, this is where the confusion lay, I kept explaining but to no avail, paid again, after numerous calls & messages through Booking.com, I finally got my refund but some £20 short! Obviously, someone else would have attempted to.pay for no11 too. Not to worry, sorted in the end, but the woman who was asking me to pay was rather obnoxious towards me thinking I had not paid at all.

    Easy to locate in town. Pleasant reception staff. Nice room overlooking the river. Opened both windows for through breeze. Nice bar area. Slept well, rather small bathroom but it's an old hotel so can be expected. There was confusion over my room but eventually received a refund.

    Stayed in June 2023

  • Reviewed: 14 July 2023

    7.0
    Good
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    airco at trhe room !!!!!

    room was clean and ok

    Stayed in July 2023

  • Reviewed: 13 July 2023

    8.0
    Very basic - but great location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Very loud. The car tunnel acts like a megaphone so the traffic noise was very loud. Loud party people in the street until 2 am and then 4 am the delivery trucks and rubbish collection trucks keep us awake. Very bright street light outside the hotel room which doesn't turn off until around 1 am. It was an extremely hot weekend - no air-conditioning or fans.

    Location was amazing. Very easy to come and go through the side door of the hotel. Very much in the heart of the city - close to restaurants and shops.

    Stayed in July 2023

  • Reviewed: 2 June 2023

    8.0
    Perfect spot beautiful location and lots of shops and things to do near by
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with River View
    • Stayed 1 night

    small room

    views, location, simple

    Stayed in April 2023

  • Reviewed: 26 February 2023

    6.0
    Has the potential to be brilliant …but it isnt
    • Leisure trip
    • Couple
    • Junior Suite with Mountain View
    • Stayed 1 night

    It was locked up when we arrived. Had to ring to be let in. Hardly any interaction with the staff throughout our stay. Restaurant closed for the foreseeable future

    This hotel has an amazing position in the town. Reasonable breakfast

    Stayed in February 2023

  • Reviewed: 7 January 2023

    8.0
    great view and location !
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    the toilet paper holder was on the floor when we arrived- we fixed it. :)

    great location and nice breakfast

    Stayed in January 2023

  • Reviewed: 18 December 2022

    8.0
    Very good
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Really cold room no parking space at all reception don't speak English

    not big breakfast but it was okey central location beatiful place to be

    Stayed in December 2022

  • Reviewed: 19 October 2022

    7.0
    Spectacular Location
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Unfortunately the staff are a little unfriendly. I'm sure they're lovely but having teenagers welcome customers is a little risky, they aren't great at customer service (even if they are family). Hire some professional staff and this place would be a goldmine.

    This hotel has amazing potential. The location is fantastic. It's clean an tidy. The town is really beautiful.

    Stayed in October 2022

  • Reviewed: 2 October 2022

    7.0
    one shut hotel
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with River View
    • Stayed 1 night
    • Submitted via mobile

    the hotel need argently to fix the heating gear all the ally smels from heavy odore of fuel. breakfast was poor

    we like the view from window's room the room facilities

    Stayed in October 2022

Showing 1 – 25

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