31 Rue Des Serruriers, 67000 Strasbourg, France
#32 of 90 hotels in Strasbourg
Guests' ChoiceBased on 592 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.8
Facilities
8.5
Staff
9.3
Value for money
8.3
Free WiFi
6.2
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End of dialog contentReviewed: 13 March 2023
Christina
Switzerlandthere was a rebuilding ongoing and thereby the stair between ground floor and 1st floor was closed. As a consequence the elevator became a bottleneck
location was great, breakfast ok
Stayed in February 2023
Reviewed: 19 February 2023
Ricardo
SwitzerlandThe door to the shower was slightly damaged and could have been fixed beforehand as it does not fully close.
The hotel lies in the middle of the city with everything in walking distance Very nice people
Stayed in February 2023
Reviewed: 10 February 2023
Petem3
GermanyWell the bathroom was above us, and with the slanted roof it was a bit difficult to use especially if you are tall. The mirror over the sink was not useful, and there was no 240V outlet that worked with my hairdryer.
The room was cosy and the bed was super comfy. Location is excellent as it is very central and near all restuarants and sites. We did not take the breakfast.
Stayed in February 2023
Reviewed: 8 January 2023
Sarah
GreeceThe surly chap at the front desk was abrupt and rude. I called down to let him know I'd like my room cleaned and that I had to send the housekeepers away because they came in when I was in the shower. He said "WHAT? WHAT?" and so I repeated - YOUR CLEANERS CAME IN WHILE I WAS BATHING. and he said "SO?" and I said, "I prefer not to have strangers walk into my room when I'm naked. Please tell them to come back." and then he calmed down. Really, he acted like no matter what you asked or said to him was a big problem and this was the week BEFORE the Christmas Market started so it wasn't due to him being extremely busy. Breakfast was quite expensive for what it was. The rooms are loud because the nightclubs are nearby. Strasbourg has a lot of students, don't expect a gentile quiet stay.
A large and spacious room that was well decorated. Good shower and nice bathroom amenities. It would be the perfect location to enjoy the Christmas market as its closeby. They were redocrating the rooms while I was there and they seemed very nice.
Stayed in November 2022
Reviewed: 4 January 2023
Annia
United Statescity is noisy at night. we heard traffic and people from our room all evening. rooms on highest floor are small, not suitable for tall people or anyone with physical disabilities or infant children. it’s attic size.
location was excellent and close to tram
Stayed in December 2022
Reviewed: 1 January 2023
Elliott
AustraliaWe had the attic room, we didn't realise just how tight that shower was (it has a triangular shape at the top). We struggled to fit into the shower itself and close the door. The mirror over the sink is also slanted, so made it impossible to use to do makeup etc. Again, this was the attic room, I'm sure the other rooms wouldn't have this problem. The bathroom was the main downside, but worth the sacrifice for the location!
The location of this place is fantastic! It was close enough that we could stop by throughout the day. The view from our room was magical, and the hotel staff were lovely and welcoming.
Stayed in December 2022
Reviewed: 26 December 2022
Micah
United Stateswe had to be careful not to hit our heads due to the slanted ceiling
Nice clean place great staff great shower good breakfast
Stayed in December 2022
Reviewed: 24 December 2022
Francis
FranceBathroom a bit small and room door not really filtering corridor noise, feeling like neighbours are in the same room. The breakfast is not worth the price. For what is provided, the price should be at least 30% cheaper (comparable to 3 stars hotel breakfast)
Location and room size
Stayed in December 2022
Reviewed: 24 December 2022
Alan
United Statesbreakfast wasn’t worth 16…it was a little pricey
room and bed was great!
Stayed in December 2022
Reviewed: 20 December 2022
Rikki
United StatesWe could not regulate the temperature and there is a lip into the bathroom that is hard to see (I badly hurt my toe).
Location
Stayed in December 2022
Reviewed: 4 December 2022
Nelly
United StatesExcellent location, walking distance to Christmas markets, the cathedral and restaurants. The room was spacious, high ceiling with large windows. The room was very clean and comfortable with nice bathroom/shower. Highly recommended.
Stayed in November 2022
Reviewed: 4 December 2022
Ernest
United Statesdid not make us aware that breakfast was not included in price of room
location. staff. clean and comfortable
Stayed in December 2022
Reviewed: 3 December 2022
Eric
LuxembourgThe price during the Christmas period is rising dramatically (but it's the same for the other hotels). Breakfast room is quite small
The location is very good. Near the cathedral. Good breakfast and the staff are helpful.
Stayed in December 2022
Reviewed: 30 November 2022
Nina
Germanylift was non-functioning, step up to restroom is unforgiving to your foot
location, old vibe
Stayed in November 2022
Reviewed: 25 November 2022
Bahar
TurkeyRoom too small, smell and condition of the staircase
Central location, comfortable bed
Stayed in October 2022
Reviewed: 4 November 2022
Kristijan
SerbiaMini rooms and somewhat old furniture
Great service and location
Stayed in November 2022
Reviewed: 28 October 2022
Ahu
TurkeyThe room had an unusual smell.
Very central location yet quiet hotel. Always very warm welcome by the reception staff. Very clean rooms. Basic but good breakfast. Coffee machine in rooms.
Stayed in October 2022
Reviewed: 12 October 2022
Inbal
IsraelCentral location - between Little France and the Great Cathedral. We walked the whole time and left the car in the nearest parking lot. A very nice hotel, clean and very serviceable (except for a not nice receptionist who was really not pleasant to ask questions and we just didn't contact him because he was nervous all the time, the other people in the hotel are very nice).
Stayed in October 2022
Reviewed: 26 September 2022
Elizabeth
United KingdomIt’s on a very narrow, quite busy road with no parking so drop off and pick up of luggage can be a bit hard.
Wonderful location and compact but perfectly laid out room. Dog friendly and easy to walk to everything in the centre.
Stayed in September 2022
Reviewed: 21 September 2022
Marc
United Statesall good
nice location
Stayed in September 2022
Reviewed: 20 September 2022
Ana
Sloveniaclean, calm, very comfortable, great location. i very much recommend this hotel!
Stayed in September 2022
Reviewed: 20 September 2022
Jonathan
United KingdomLocation, comfort and good breakfast
Stayed in September 2022
Reviewed: 11 September 2022
Heiko
SwitzerlandBooking, welcome, service before arrival, support during stay and goodbye was super.
Stayed in September 2022
Reviewed: 8 September 2022
Sunaryadi
Indonesiathe air exhaust system didn’t work in our bathroom and toilet. it was really annoying every after shower and toilet needs. we tried to complain but didn’t get any real action from the hotel :(
room was clean, spacious, and the location is the best. staff were nice.
Stayed in September 2022
Reviewed: 7 September 2022
Araceli
United StatesCentrally located to main city sites and restaurants.
Stayed in September 2022
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