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Reviews of voco Strasbourg Centre - The Garden, an IHG Hotel 4 stars

9 Rue des Magasins, 67000 Strasbourg, France

#34 of 89 hotels in Strasbourg

Guests' Choice

Review score

Based on 597 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.2

  • Facilities

    8.8

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 8 November 2024

    9.0
    Great hotel
    • Business trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 1 night

    I only had some minor issues, like a loud toilet fan that could be heard everywhere, but was not too bothersome

    Very nice modern hotel, helpful staff, great breakfast

    Stayed in September 2024

  • Reviewed: 1 November 2024

    8.0
    pleasant
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Some guests have moved away from the girl, moreover silent: detestable. The waiter a bit too much formal Lack of communication booked breakfast (reception>waiter)

    silence and cleanliness, parking, location

    Stayed in October 2024

  • Reviewed: 1 November 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium Queen Room with sofa bed
    • Stayed 2 nights
    • Submitted via mobile

    Ovecrowded for breakfast, bad organisation. They don't properly clean the tables between guests.

    Very clean, very comfortable hotel. Excellent breakfast! Warm croissants, fresh juice. Everything is very tasty.

    Stayed in October 2024

  • Reviewed: 6 October 2024

    9.0
    Great hotel to explore Strasbourg from
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Our room was warm even with the air conditioning on, the controls only gave a maximum +/-3°c rather than an actual temperature. The window was open when we arrived, which helped a lot but it was closed and locked during our stay. The reception team refused to reopen it stating safe issues. Odd it was open to start with.

    Really comfortable beds, quiet location and a fabulous breakfast with lots of options. Close to the city centre and cathedral, with a 15 minute walk in. Its location was also useful for train travel being just over a 5 minute walk to the station. The staff were very helpful keeping our luggage secure on our check out day.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    Lovely stay in a nice hotel
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Parking needed to be reserved in front - parking space was practical but very small

    Room, breakfast (in the garden - lovely) and staff

    Stayed in August 2024

  • Reviewed: 11 September 2024

    7.0
    Good stay, comfortable for our needs.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Really nice and comfortable. Our dog Nala was really chilled and relaxed in the room. Spa small, but clean and quiet. Nice breakfast. Safe parking.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    7.0
    Nice Hotel - not located in a great area however.
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Location was not in the best area & restaurant not open in the evening on a Sunday - a good 20 minute walk into town.

    Lovely bedrooms

    Stayed in September 2024

  • Reviewed: 30 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    The fact that there was not enough space to store and hang clothes

    The fact that it was clean

    Stayed in July 2024

  • Reviewed: 24 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    SPA has NO Sauna

    Staff, room, cleanliness

    Stayed in August 2024

  • Reviewed: 22 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Not very much to mention. The room size could be bigger and the space between bed and wall to walk is quite narrow, respectively. But that was no big deal.

    Inconspicuous from the outside, the hotel and it‘s room was beautiful in the inside; modern establishment, especially the bathroom and the wellness area were a highlight. Choice and food quality at the breakfast was outstanding! It’s a pity we only stayed for one night.

    Stayed in July 2024

  • Reviewed: 22 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium Queen Room with sofa bed
    • Stayed 4 nights
    • Submitted via mobile

    Wifi connection was not strong enough and kept reconnecting

    The Hotel in General is very clean and well designed. You don't get bored spending your time in the hotel. The Staff (Especially the girls serving during breakfast or dinner) is wonderful. They are very friendly and helpful. The breakfast was great too. They also have private parking (it costs 20€ per day)

    Stayed in August 2024

  • Reviewed: 18 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Bar staff not amazing. Spa costs extra.

    Clean rooms. Good breakfast

    Stayed in August 2024

  • Reviewed: 17 August 2024

    8.0
    Very good choice value for money
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent location

    Stayed in August 2024

  • Reviewed: 17 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    the bed and pillows are very comfortable, the bathroom is very useful, the ambient light in the room, the position of the location

    Stayed in August 2024

  • Reviewed: 17 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel good location. Tried to get a table for evening meal but there were none available.

    Stayed in July 2024

  • Reviewed: 12 August 2024

    7.0
    Super friendly personal, nice and clean rooms, every time again.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Sauber, sehr freundliches Personal, schöne Zimmer

    Stayed in August 2024

  • Reviewed: 27 July 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Just a liiiiittle bit away from the city center, but it is fine to walk there.

    The staff are veeeeey helpful and nice. The room is big, clean and quiet. The bathroom is amazing.

    Stayed in June 2024

  • Reviewed: 22 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium Queen Room with sofa bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing to mention..

    The hotel is nice modern design staff is very helpfull and the room is comfortable and clean..

    Stayed in July 2024

  • Reviewed: 8 July 2024

    9.0
    Excellent location , very clean . Friendly helpful staff . Great breakfast
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Spa should not be chargeable as very small although enjoyable for 30 to 45 mins . Fridge and hairdryer in room not working

    Well located to visit Strasbourg in quiet area . Although next to railway line there was no noise from the trains . Lovely breakfast with excellent choices Very comfortable beds and pillows and lovely shampoo etc Friendly helpful staff Bookable secure car park under hotel but had to pay extra for this . Spa was ok for 30 mins but had to pay extra . Lovely garden to chill in too

    Stayed in July 2024

  • Reviewed: 5 July 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Well, it didn't bother me much, but you might want to know that the hotel overlooks the train station, so you'll hear the trains.

    Very friendly welcome, great facilities, good breakfast and coffee to the city center.

    Stayed in June 2024

  • Reviewed: 28 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    In the suite the toilet room (WC) does not have hand soap. It is only in the separated bathroom with shower, which is in the same area as the bedroom. Our baby was sleeping so washing hands required disturbing her. Weird to have no soap with the toilet. Pillows not very comfortable either.

    Great breakfast, very comfortable suite with balcony (but view was over the train yard so not scenic), friendly service and beautiful lobby.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff is really slow and could be more attentive and general cleanliness needs to improve especially in bar and restaurant.

    Breakfast Spa Modern hotel

    Stayed in June 2024

  • Reviewed: 20 June 2024

    8.0
    Overall, it was still a good value hotel and I would recommend it to travelers that travel light.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Our standard room has very little storage space. We left our clothes in the carry-on luggage throughout our stay. Per front desk, the mini refrigerator in room was purposely turned off so there was no possibility to chill water, and fruits.

    Location was excellent, 15-20 minute walk to Old Town, to train station, many restaurants and large shopping mall . Facility in general was clean and bright. Room was modern albeit a little small. It was amazingly quiet even though it was one street from train tracks. For us, bed and pillows were comfortable and bathroom was bright and spacious. The fitness room is small and sparsely equipped but it met my needs.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    8.0
    Loved the breakfast great way to start the day
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Leaving

    Great location

    Stayed in June 2024

Showing 1 – 25

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