9 Rue des Magasins, 67000 Strasbourg, France
#35 of 90 hotels in Strasbourg
Guests' ChoiceBased on 574 hotel reviews
8.4Cleanliness
9.1
Comfort
9.1
Location
8.2
Facilities
8.8
Staff
8.8
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 28 June 2024
Allison
United StatesIn the suite the toilet room (WC) does not have hand soap. It is only in the separated bathroom with shower, which is in the same area as the bedroom. Our baby was sleeping so washing hands required disturbing her. Weird to have no soap with the toilet. Pillows not very comfortable either.
Great breakfast, very comfortable suite with balcony (but view was over the train yard so not scenic), friendly service and beautiful lobby.
Stayed in June 2024
Reviewed: 23 June 2024
Adam
SlovakiaThe staff is really slow and could be more attentive and general cleanliness needs to improve especially in bar and restaurant.
Breakfast Spa Modern hotel
Stayed in June 2024
Reviewed: 20 June 2024
Giang
United StatesOur standard room has very little storage space. We left our clothes in the carry-on luggage throughout our stay. Per front desk, the mini refrigerator in room was purposely turned off so there was no possibility to chill water, and fruits.
Location was excellent, 15-20 minute walk to Old Town, to train station, many restaurants and large shopping mall . Facility in general was clean and bright. Room was modern albeit a little small. It was amazingly quiet even though it was one street from train tracks. For us, bed and pillows were comfortable and bathroom was bright and spacious. The fitness room is small and sparsely equipped but it met my needs.
Stayed in June 2024
Reviewed: 19 June 2024
Paul
United KingdomLeaving
Great location
Stayed in June 2024
Reviewed: 15 June 2024
Maria
United KingdomClearer explanations in advance regarding the facilities. In our case the parking and the use of the pool. When we booked,we asked to book a parking space as it is prescribed in the hotel's site.They replied that there wasn't a free space but we can park infront of the hotel from 19:00pm to 09:00 am and to a parking garage that cooperates with the hotel. The last evening of our stay we asked to park infront of the hotel the above mentioned hours so as to avoid to carry our luggages to the parking garage the next morning and the reception's reply was that it isn't allowed to park infront of the hotel. When we asked about the use of the pool, the reply was that we had to pay and when we answered that we have no problem to pay, they told us that we should have a reservation 48 hours in advance. There is no mention about it, into the hotel's site.
The room
Stayed in June 2024
Reviewed: 9 June 2024
Stephanie
Austria- no public information about all infrarot cabins being under maintenance, not even when showing interest in going to the spa area
- central - modern facility - breakfast options are good, gluten-free options included
Stayed in May 2024
Reviewed: 28 May 2024
Patrycja_82
IrelandThe breakfast choices were very limited.
I really liked the location, as it was very close to all the shops, tourist attractions, and the train station.
Stayed in May 2024
Reviewed: 27 May 2024
Matt
New ZealandGreat value all round
Stayed in May 2024
Reviewed: 26 May 2024
Sameera
South AfricaIt is modern, comfortable and lots of charging ports.
Stayed in May 2024
Reviewed: 4 May 2024
Maya
SwitzerlandLoved room decor, modern, bright and clean. Tea/coffee in the room. Very nice spa.
Stayed in April 2024
Reviewed: 30 April 2024
Rlb
NetherlandsNothing
Good coozy and clean hotel close to city centre. Could park our car safely inside. Just 10 min from the city center. Personell very friendly and take the time to help you. Good breakfast with fresh coffee.
Stayed in April 2024
Reviewed: 2 March 2024
Antonia
LuxembourgThe lack of parking places .
Stayed in March 2024
Reviewed: 18 February 2024
Christiane
GermanyA little far from city center
New, clean, stylish, rooms have a nice size
Stayed in February 2024
Reviewed: 30 January 2024
Mutombo
United KingdomParking not available and quite expensive
Very clean and well maintained
Stayed in January 2024
Reviewed: 16 January 2024
Marjorie
United StatesEven tho it was a cold day we had to open the window because it was a little stuffy in the room
We ate breakfast somewhere else . Location was great!
Stayed in December 2023
Reviewed: 15 January 2024
Aurore
SwitzerlandThe noise of the traintracks but not that many trains by night so okay.
The room was big and the breakfast really good. Had a lovely time at the pool.
Stayed in January 2024
Reviewed: 4 January 2024
Corey
United KingdomHad to pay for the spa , not alot of choice for breakfast
Friendly staff , nice room , comfy bed
Stayed in December 2023
Reviewed: 27 December 2023
Aziza
United Arab EmiratesThe location it was bit far from centre
The front line staff were really helpful and friendly speacilly counters staff Ahlam she were really helpful and very friendly
Stayed in December 2023
Reviewed: 22 December 2023
Tomas
United StatesDidn’t like we had to pay for the sauna
Stayed in December 2023
Reviewed: 17 December 2023
Leonardo
LuxembourgStaff member could be more kind and helpful
Confortable rooms
Stayed in December 2023
Reviewed: 14 December 2023
Abou
FranceSome staff were not super friendly others were
The cleanliness and the modern style
Stayed in November 2023
Reviewed: 10 December 2023
Jessica
United KingdomAt 10.45 we wanted a coffee, the bar was closed and it took some time for anyone to be able to help us. This is our only complaint. We had a good price as we booked a long way in advance - I was shocked to see the Friday night December rate otherwise.
Very welcoming and helpful receptionist on check in Super comfortable bed and so quiet - made for a great nights sleep. Powerful shower, nice toiletries and spacious Close to the station and east walk into the old town
Stayed in December 2023
Reviewed: 10 December 2023
Heather
United StatesWe left our luggage for a partial day after checkout before leaving and upon leaving our items they were placed in a locked store room. When we went to pick them up they were sitting in a pile along with other’s things in the corner of the lobby. I was disheartened by that as someone could have swiped our stuff really easily. Otherwise our stay was great.
Not too far from the train station which made arriving and departing a breeze. The included breakfast was delicious! The rooms spacious and the staff very helpful. There were a lot of amenities available as well: bar, pool, sauna, workout room etc.
Stayed in November 2023
Reviewed: 1 December 2023
Camps
SpainShortage on glasses and coffee mugs during the breakfast
Rooms were nice and comfy bathroom fully equipped. Breakfast was delicious and with multiple options.
Stayed in November 2023
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