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Reviews of voco Strasbourg Centre - The Garden, an IHG Hotel 4 stars

9 Rue des Magasins, 67000 Strasbourg, France

#35 of 90 hotels in Strasbourg

Guests' Choice

Review score

Based on 574 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.2

  • Facilities

    8.8

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 28 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    In the suite the toilet room (WC) does not have hand soap. It is only in the separated bathroom with shower, which is in the same area as the bedroom. Our baby was sleeping so washing hands required disturbing her. Weird to have no soap with the toilet. Pillows not very comfortable either.

    Great breakfast, very comfortable suite with balcony (but view was over the train yard so not scenic), friendly service and beautiful lobby.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff is really slow and could be more attentive and general cleanliness needs to improve especially in bar and restaurant.

    Breakfast Spa Modern hotel

    Stayed in June 2024

  • Reviewed: 20 June 2024

    8.0
    Overall, it was still a good value hotel and I would recommend it to travelers that travel light.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Our standard room has very little storage space. We left our clothes in the carry-on luggage throughout our stay. Per front desk, the mini refrigerator in room was purposely turned off so there was no possibility to chill water, and fruits.

    Location was excellent, 15-20 minute walk to Old Town, to train station, many restaurants and large shopping mall . Facility in general was clean and bright. Room was modern albeit a little small. It was amazingly quiet even though it was one street from train tracks. For us, bed and pillows were comfortable and bathroom was bright and spacious. The fitness room is small and sparsely equipped but it met my needs.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    8.0
    Loved the breakfast great way to start the day
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Leaving

    Great location

    Stayed in June 2024

  • Reviewed: 15 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    Clearer explanations in advance regarding the facilities. In our case the parking and the use of the pool. When we booked,we asked to book a parking space as it is prescribed in the hotel's site.They replied that there wasn't a free space but we can park infront of the hotel from 19:00pm to 09:00 am and to a parking garage that cooperates with the hotel. The last evening of our stay we asked to park infront of the hotel the above mentioned hours so as to avoid to carry our luggages to the parking garage the next morning and the reception's reply was that it isn't allowed to park infront of the hotel. When we asked about the use of the pool, the reply was that we had to pay and when we answered that we have no problem to pay, they told us that we should have a reservation 48 hours in advance. There is no mention about it, into the hotel's site.

    The room

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    - no public information about all infrarot cabins being under maintenance, not even when showing interest in going to the spa area

    - central - modern facility - breakfast options are good, gluten-free options included

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast choices were very limited.

    I really liked the location, as it was very close to all the shops, tourist attractions, and the train station.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Great value all round

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Peaceful and easy.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It is modern, comfortable and lots of charging ports.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Lovely bright, well decorated modern rooms
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Loved room decor, modern, bright and clean. Tea/coffee in the room. Very nice spa.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Good and modern hotel near centre Strassburg
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    Nothing

    Good coozy and clean hotel close to city centre. Could park our car safely inside. Just 10 min from the city center. Personell very friendly and take the time to help you. Good breakfast with fresh coffee.

    Stayed in April 2024

  • Reviewed: 2 March 2024

    8.0
    Clean and quiet . Friendly staff . Worth staying there .
    • Leisure trip
    • Couple
    • Premium Queen Room with sofa bed
    • Stayed 1 night
    • Submitted via mobile

    The lack of parking places .

    Stayed in March 2024

  • Reviewed: 18 February 2024

    9.0
    Everything was fine, besides the fact that we booked a late check out option at the check in for an extra charge. On the
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A little far from city center

    New, clean, stylish, rooms have a nice size

    Stayed in February 2024

  • Reviewed: 30 January 2024

    9.0
    Worth the money
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Parking not available and quite expensive

    Very clean and well maintained

    Stayed in January 2024

  • Reviewed: 16 January 2024

    9.0
    It was a great place to stay and the young man working at the bar was so nice! I forgot his name
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Even tho it was a cold day we had to open the window because it was a little stuffy in the room

    We ate breakfast somewhere else . Location was great!

    Stayed in December 2023

  • Reviewed: 15 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    The noise of the traintracks but not that many trains by night so okay.

    The room was big and the breakfast really good. Had a lovely time at the pool.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    7.0
    Goof location and hotel to stay in to explore Strasbourg
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Had to pay for the spa , not alot of choice for breakfast

    Friendly staff , nice room , comfy bed

    Stayed in December 2023

  • Reviewed: 27 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The location it was bit far from centre

    The front line staff were really helpful and friendly speacilly counters staff Ahlam she were really helpful and very friendly

    Stayed in December 2023

  • Reviewed: 22 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium Queen Room with sofa bed
    • Stayed 3 nights
    • Submitted via mobile

    Didn’t like we had to pay for the sauna

    Stayed in December 2023

  • Reviewed: 17 December 2023

    8.0
    Good hotel but not enough qualified staff members
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff member could be more kind and helpful

    Confortable rooms

    Stayed in December 2023

  • Reviewed: 14 December 2023

    9.0
    Great hotel very good facilities
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Some staff were not super friendly others were

    The cleanliness and the modern style

    Stayed in November 2023

  • Reviewed: 10 December 2023

    9.0
    Great stay
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    At 10.45 we wanted a coffee, the bar was closed and it took some time for anyone to be able to help us. This is our only complaint. We had a good price as we booked a long way in advance - I was shocked to see the Friday night December rate otherwise.

    Very welcoming and helpful receptionist on check in Super comfortable bed and so quiet - made for a great nights sleep. Powerful shower, nice toiletries and spacious Close to the station and east walk into the old town

    Stayed in December 2023

  • Reviewed: 10 December 2023

    9.0
    Great place to stay in Strasbourg!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    We left our luggage for a partial day after checkout before leaving and upon leaving our items they were placed in a locked store room. When we went to pick them up they were sitting in a pile along with other’s things in the corner of the lobby. I was disheartened by that as someone could have swiped our stuff really easily. Otherwise our stay was great.

    Not too far from the train station which made arriving and departing a breeze. The included breakfast was delicious! The rooms spacious and the staff very helpful. There were a lot of amenities available as well: bar, pool, sauna, workout room etc.

    Stayed in November 2023

  • Reviewed: 1 December 2023

    8.0
    Perfect day for getaway weekend
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Shortage on glasses and coffee mugs during the breakfast

    Rooms were nice and comfy bathroom fully equipped. Breakfast was delicious and with multiple options.

    Stayed in November 2023

Showing 1 – 25

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