Breakfast disappointing in terms of quality of some items offered. The coffee was weak as was the fruit juice. Yoghurt from machine could be better. A greater variety of pastries would improve things

Excellent location for overnight stop short walk to town centre where there are plenty of cafes, bars and restaurants

Stayed in September 2024

Nothing to mention

Excellent location.

Stayed in August 2024

Nothing

Attractive

Stayed in September 2024

Access to the hotel car parking was very difficult to find for those like us who had never been before. However,we parked overnight free of charge (after 6p.m until 9.a.m) in a large municipal park behind the hotel.

The hotel was in a very good location in walking distance to the old town and cathedral square where there were plenty of restaurants and bars . Breakfast was good with plenty of hot or cold choices. Our room had everything we needed and was spotlessly clean. The staff were friendly and very helpful and supplied us with a useful map of the town.

Stayed in September 2024

Great location for travelling back through France. Clean, good facilities and good breakfast .

Stayed in August 2024

Nothing really only stayed one night so didn't need much. Car parking was a bit of a faff as not part of the hotel.

Room good size, breakfast was also good.

Stayed in September 2024

Great hotel near the heart of Arras, really comfy beds, free underground parking for motorbikes, easy walk into the centre of Arras with all its bars and restaurants

Stayed in September 2024

Everything was brilliant

Everything was great very clean excellent parking brilliant breakfast staff where fantastic will definitely stay again

Stayed in September 2024

Everything was great. Staff was very friendly and helpful. Loved the location, especially the proximity to the train station.

Stayed in September 2024

Bread was not the best quality but it was edible.

Really very comfortable large king-size bed. With a choice of pillows. Large good quality shower. Decent breakfast, good scrambled eggs, tasty bacon, nice sausage. As well as the usual range of cold meats and cheese. Location only ten minutes stroll to the Grand Place. Car parking very convenient and only 1:50 euro an hour and only after 9am.

Stayed in September 2024

Room was a little dark - minor complaint. I didn't see one, but a vending machine would have been handy.

Good location, good staff,and good breakfast.

Stayed in September 2024

Just refurbished to a very high standard!

Stayed in September 2024

Nothing

Central location with car parking facilities

Stayed in September 2024

Bath Towels were not to the standard the rest of the room was

Stayed in September 2024

Kettle did not boil unless switch held down.

Room very clean and well equipped Decor looked good quality Shower gel and shampoo provided excellent quality Bed very comfortable Breakfast better than expected as included in price.

Stayed in September 2024

My only small item would be to have a safe in the room. You can put items in the office safe but did not use this as it seemed easier to have one in the room rather than bother staff.

We had never stayed in this group of hotels before and upon arriving were greeted by friendly and helpful reception staff. The lifts are beside reception and entered onto the 2nd floor room. The bedroom was very spacious with a walk in shower and toilet separate. Lovely fluffy towels and plenty of shower, wash and hair products. Tea and coffee products with mugs and kettle provided. The beds were very comfortable. One floor down from reception was the breakfast room with very polite and helpful staff each morning. The breakfast was hot and cold options which you served yourself and was plentiful. In the bar area they serve ready made dishes should you require a hot snack - we enjoyed these and used this service on 3 evenings. The hotel is across the road from the train station and a ten minute walk into town.

Stayed in September 2024

bed too soft for my taste

practical

Stayed in September 2024

Nothing

Good hotel very central with parking, excellent breakfast, helpful staff

Stayed in September 2024

difficulty in finding parking

parking good but difficult to find.

Stayed in August 2024

Where practical 2 standard beds provided instead of a double and a sofa bed

Breakfast choice, quality, presentation and cleanliness were very good, staff were friendly, helpful and replenished food items promptly.

Stayed in September 2024

Rooms a bit small.

Comfortable, clean, nice beds, good location.

Stayed in September 2024

Location,comfortable hotel and good breakfast also proximity to car park

Stayed in August 2024

Breakfast was a little sparse

Stayed in August 2024

Breakfast finishes at 9.30 and dining room closes at 10.00, which is too early when you're on holiday and want a late start!

We really liked the large clean rooms, helpful & friendly staff and the late bar.

Stayed in August 2024