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Reviews of Hôtel du Musée 3 stars

11 Rue Du Grand Prieuré, 13200 Arles, France

#6 of 41 hotels in Arles

Guests' Choice

Review score

Based on 190 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.6

  • Facilities

    8.6

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    8.5

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Showing 76 – 100

  • Reviewed: 27 April 2023

    10
    A charming, tranquil place to stay while visiting Arles.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights

    Nothing

    A quiet, tranquil hotel, with true provencal charm. Staff were efficient and friendly. Beds were wonderfully firm. Petit dejeuner was excellent. The hotel is exceptionally clean, very reassuring in this era. ,

    Stayed in April 2023

  • Reviewed: 26 April 2023

    9.0
    Very pleasant and comfortable stay.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel. The owners and staff were very attentive and responsive.

    Stayed in April 2023

  • Reviewed: 19 April 2023

    9.0
    Great spot for visiting Arles.
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    A little hand sink in the toilet area would be nice although I know this is not easy to add.

    Excellent spot for easily visiting Arles. Clean, comfortable and really enjoyable. Staff were friendly and helpful. Beautiful little patios to enjoy in the sun.

    Stayed in April 2023

  • Reviewed: 11 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    great location.

    Stayed in April 2023

  • Reviewed: 21 December 2022

    10
    Unique and friendly home base in Arles
    • Leisure trip
    • Solo traveller
    • Triple Room
    • Stayed 3 nights

    Tiny mosquitos (we call them no-see-ums or midges in Wisconsin, I was calling them 'petits moustiques') - the window was left open by housekeeping so the little biters came in and drove me crazy.

    The staff here is so friendly. They immediately made me feel at home. They were happy to help me practice speaking in clumsy French, but switched to English when I got lost. The breakfast was wonderful and varied: I enjoyed on different days hardboiled eggs, yogurt and fruit, croissant with cheese and cold cuts (very good croissants), and lots of coffee every day. The location is great for checking out Arles, and easy to walk to all the museums and Roman sites. The area felt very safe. Lots of amazing restaurants nearby. I would definitely stay here again!

    Stayed in October 2022

  • Reviewed: 12 November 2022

    10
    Calm and cosy.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Charming little hotel very close to the tiwn centre. Calm and cosy!

    Stayed in October 2022

  • Reviewed: 26 October 2022

    8.0
    Simple room with a good breakfast in a great location.
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night

    Great location, nice owners, very good breakfast.

    Stayed in October 2022

  • Reviewed: 26 October 2022

    9.0
    Charming boutique hotel in Arles Centre.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Would have been nice to have an electric teakettle in the room. Of course, there is no elevator.

    The hotel is a clever remodel of an extremely old building passed down from the last generation. The charming courtyard is a great place to relax and the breakfast was excellent. Fabulous location.

    Stayed in October 2022

  • Reviewed: 20 October 2022

    8.0
    Quiet and beautiful small hotel
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 2 nights

    In room coffee and tea were the only complaint I had- dismal

    Location and rooms were wonderful- My room was right on the street but still quiet Staff was attentive and friendly Loved the quiet courtyard Rooms were clean and very well appointed

    Stayed in September 2022

  • Reviewed: 12 October 2022

    8.0
    pleasant stay for just one night snd good location
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    no elevator and our room was on the third floor . Bed was just ok

    location was good

    Stayed in October 2022

  • Reviewed: 25 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    The WC was separate from the shower and washbasin. That was fine. However, when a person sat down in the WC, her knees touched the door. To stand, the door had to be opened. Not very private.

    Wonderful location. Great coffee for breakfast.

    Stayed in September 2022

  • Reviewed: 25 September 2022

    10
    We wanted a relaxed , easy holiday (The weather helped = blue sky for 5 days !) Arles delivered.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 5 nights

    Excellent breakfast selection . Very helpful staff , ideal location short walk to all key spots .

    Stayed in September 2022

  • Reviewed: 10 September 2022

    9.0
    brilliant location, first rate welcome, fantastic room
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    everything about this property is great

    Stayed in September 2022

  • Reviewed: 9 September 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The ONLY thing: There were no coffee making facilities within the room.

    Extremely characterful with features dating way back into the 16th century (if not before) and very well located for exploring the Roman remains and the medieval streets. Additionally the staff were extremely helpful and my room was always spotlessly clean.

    Stayed in September 2022

  • Reviewed: 8 September 2022

    9.0
    one of the prettiest hotels we’ve ever stayed in. good buffet breakfast
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    very pretty and welcoming

    Stayed in September 2022

  • Reviewed: 6 September 2022

    8.0
    Very nice
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The site says parking is available but it wasn't through the hotel and it is rather complicated to access public parking close to the hotel. Even though I messaged the hotel the day before arriving I was not told that there are restrictions to the usual access routes most of the day and night and that you need to call the hotel first to be able to enter the pedestrian only zone. Finding a parking spot was very haphazard the first evening and we had to drag our cases a huge distance. And worry about making sure the meeting was kept topped up during our stay. Parking all day would cost an extra 40 euros a day and the car may be left in a rather insecure place. Had we known we might have chosen somewhere else to stay, even though everything else went really well. Better information on this point should be made available to guests in advance, in our opinion.

    Splendid location and perfect breakfast in the patio.

    Stayed in September 2022

  • Reviewed: 5 September 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 2 nights
    • Submitted via mobile

    promo seemed to indicate parking but it was a few block away and for a fee from 9:00-19:00, but easy enough to get to.

    location was great- easy to get everywhere and easy enough to find parking

    Stayed in September 2022

  • Reviewed: 3 September 2022

    9.0
    This is a charming hotel in a great location.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    More signage and information in English about breakfast, hotel policies, passes for museums. I wouldn't recommend this hotel for people with mobility problems; there are a lot of stairs.

    Great location, in easy walking distance from the many beautiful sites in Arles. Parking (both pay and free) are within walking distance as well. The room was small but nice, overlooking the central terrace. Breakfasts were a good value, with a variety of baked goods, cereals, boiled eggs and canned fruit.

    Stayed in August 2022

  • Reviewed: 20 August 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was simple and there were many stairs leading to it.

    The staff is helpful and friendly. The location is wonderful.

    Stayed in August 2022

  • Reviewed: 7 August 2022

    9.0
    lovely, cozy hotel with a good location
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was wonderful, the location was tops, the a/c worked well which was appreciated as it was pretty hot. It was also very clean. It was a short walk to the train which was also convenient

    Stayed in August 2022

  • Reviewed: 17 July 2022

    9.0
    great stay in an amazing part of Arles
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    beautiful old building g. exceptionally quite and fabulous breakfast in a gorgeous courtyard. also around the corner from amazing shops/ eateries

    Stayed in July 2022

  • Reviewed: 14 July 2022

    9.0
    Excellent !
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Excellent location , marvelous breakfast !!

    Stayed in June 2022

  • Reviewed: 3 July 2022

    8.0
    Comfortable stay in the perfect location.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Personally I prefer freshly made coffee rather than from a machine.

    Very attractive breakfast room. Good choices for breakfast

    Stayed in June 2022

  • Reviewed: 28 June 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The courtyard garden was lovely and relaxing. The hotel was just gorgeous.

    Stayed in June 2022

  • Reviewed: 27 June 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    beautiful courtyard, very clean and breakfast

    Stayed in June 2022

Showing 76 – 100

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