Some of the staff were very helpful (concierge, pool team) but in other ways the service was poor. Particularly at breakfast. The prices are high - and I thought it was a bit much to charge for car parking on top of such a high room rate.

Incredible location and views. Beyond words. Direct access to swimming in the med off the rocks - superb. The town of Cassis is a short walk away - which is the most picturesque I have ever visited. Great restaurants and evening entertainment in town too.

Stayed in June 2024

The bed doona was too thick and too hit

Breakfast was superb. Only negative was cooked food was Luke warm at best

Stayed in June 2024

Service and food did not t meet our expactations at all.

The location is amazing. Value for money is too high.

Stayed in June 2024

Allocated (at first) a room literally in the car park next to the spa, which resembled a large storage room. No one could have been happy with its location. After complaining, but being told initially that there were no further options, given a good regular room with sea view at extra cost.

A brilliant and charming hotel - superb location and very classy atmosphere.

Stayed in June 2024

Beautiful location. Very friendly staff. Nicely maintained buildings and grounds.

Stayed in May 2024

Beautiful small hotel. Enjoy very much this place and lovely people who working there. Will stay again, no questions :)

Stayed in April 2024

We could have done with a slightly bigger room and outdoor space to sit and enjoy the view. We will need to upgrade next time :-)

The hotel is a gem in an exceptional location. We enjoyed every minute of it - enjoying a spectacular view over the Cassis Bay in a superb hotel built in on the rocks over the sea. All the details have been carefully thought of. The food is excellent; the staff very professional and helpful. What France can deliver at its best! Would definitely come back.

Stayed in May 2024

Beautiful location and view. Very friendly and helpful staff.

Stayed in April 2024

A little snafu with the gate to the pool gate being locked outside my room. When I called the front desk I was told to walk around, which meant locking up my room, having to parade outside in a bathrobe, to the main gate in the other side, which kind of defeated the purpose of pool access from your own patio. Not sure why they couldn’t just unlock the gate. It turns out the pool wasn’t heated anyway. And the “heated” pool was a bit too cold. We had a late night incident with sheets. My bed was made up but when I got in after a nice shower it was full of sand and black hairs (not mine) 🫢 The gentleman on overnight duty kindly came rushing to change the sheets at midnight, but it was a bit unsettling to think about how the sheets were in that state.

Stunning property, stunning views, lovely well equipped well sized room. Concierge was exceptional.

Stayed in November 2023

Beautiful hotel. The staff were extremely helpful and professional. The restaurant was very good and the views were fabulous. I highly recommend this hotel

Stayed in October 2023

The hotel is simply fantastic! The location is idyllic, staff - most attentive, food - excellent… everything you could wish for when on holiday.

Stayed in September 2023

The property itself is beautiful, the staff are really friendly & nothing is too much. Our favourite was access to the sea from the pool area, we used the paddle boards & swam out to the float. Rooms are very well equipped with everything you need & Cassis itself is only a 10 min walk into town.

Stayed in September 2023

The gym was very small for the hotel and machines were not all working. We booked our slot but even still it meant 3 people in gym and this was crowded.

Beautiful location, great staff and rooms. Loved the toiletries!

Stayed in September 2023

We've got a great room but it's location on the 1st floor next to the hotel entry was a bit off putting.

The hotel is located on top of white cliffs overseeing the Cassis bay having magnificent views all day around. The hotel restaurants and breakfast were top notch. The best part is the team running the hotel, all were extremely friendly, very professional and helpful.

Stayed in September 2023

Stunning view, highest level of hospitality and service, well done to the hotel team

Stayed in August 2023

Location

Stayed in August 2023

We liked it all

Everything And Everyone : We adore the whole place

Stayed in July 2023

The staff was in general very attentive, helpful and professional. Only at the checkout the personnel was rather haughty and not very efficient.

The breakfast was excellent, as were the meals we had at the two restaurants and also the restaurant service. The views from the restaurants were pretty. The view from our room was beautiful, but the room was a a bit small.

Stayed in June 2023

nothing

It was spectacular!!

Stayed in June 2023

I liked everything. If they had washed my car, which was dirty from the 10plus hour drive to them, it really would have been the icing on the cake

Was one of the best buffet breakfasts we've had in any hotel, Staff where very approachable and helpful. It wasn't yet full season, so not all the restaurants were open. But for me this was better as the hotel had less guests.

Stayed in April 2023

Apart from an excellent breakfast, the food was not up to standard.

Overall outstanding, but the main restaurant is significantly below par compared to the rest of the establishment.

Stayed in April 2023

The rooms are not very sheltered from noises in the corridor.

Very helpful staff at the reception, beautiful breakfast, luxurious room. Location and view are world class.

Stayed in April 2023

If you are looking for the most relaxing experience in Cassis, do not look anywhere else. The rooms are gorgeous, the staff take impeccable care of your needs and the property itself has a lovely swimming pool and private access to a swimming landing. From housekeeping to concierge, we felt welcome the whole time. I could finally take a breath and relax!

Stayed in August 2022

Room a bite noisy

Very good breakfast. Amazing site. Excellent service.

Stayed in September 2022