48 avenue Alan-Seeger, 64200 Biarritz, France
#12 of 56 hotels in Biarritz
Guests' ChoiceBased on 63 hotel reviews
8.9Cleanliness
9.3
Comfort
9.2
Location
9.0
Facilities
8.8
Staff
9.5
Value for money
8.3
Free WiFi
8.0
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Showing 1 – 25
Reviewed: 25 June 2024
Noel
United KingdomNothing
Beautiful setting friendly professional staff very comfortable
Stayed in June 2024
Reviewed: 24 June 2024
Arnold
RomaniaTook time for the hot water
Garden
Stayed in June 2024
Reviewed: 28 October 2023
Eric
Portugalnot one thing, except it was so nice we wanted to stay longer but sadly they were booked :´^(
Oh my goodness what a wonderful Chateau to stay in... It is owned and run by the original owners great grandson. The interior is lovely and reflects it's heritage. Our room on ground floor was large and the attached bath was huge. Beautifully appointed. The bed was large and very comfy. The bath towels thick and soft. They provide robes and slippers. They went out of their way to accommodate our needs. The casual supper, on the terrace overlooking the fountain and grounds, was very tasty. Breakfast the next morning was delightful. NOT the same ole bread, butter and lunch meats. Ordered a cheese omelette and bacon-delish! They also had very nice pastries, granola, fresh fruit and jams. Coffee with cream. I could go on and on singing their praises but you need to see for yourself. Definitely come and stay here.
Stayed in September 2023
Reviewed: 5 October 2023
Martin
FranceBreakfast was perfect. Quality buffet food
Stayed in September 2023
Reviewed: 21 September 2023
Nadine
United KingdomIt felt understaffed. The receptionist was also running the bar and taking guests to their rooms in the golf buggy which (although not life changing!) caused some delays in service. Our on line booking for the restaurant somehow got translated as a booking for the snack bar (@ 8pm at night!) and was only discovered upon check in at 6.30pm. Fortunately it could be amended. The breakfast room was pretty much unstaffed so when I would have usually ordered a second coffee at 10am (it closes at 10.30am) there was nobody left in the kitchen. The cleaner who arrived in a golf buggy at 12.40 to clean the room upstairs skidded to a halt on the gravel next to my husbands car just as he was reversing it in to load our luggage, jumped out, glared at us and started slamming around the place (clearly in a very bad mood)! It wasn’t a great last interaction with the team who otherwise had been very good up to that point.
Venue, facilities, food and dog friendly. Good parking, comfortable bed, decent shower and clean. The receptionist was working very hard to meet everyones needs single handed. She was helpful and efficient. She phoned the restaurant to ensure we got fitted in for dinner. The garden views from the Lodge were fabulous. The horses kept in the grounds made it feel very rural. The on site restaurant served superb food. The receptionist kindly extended our check out as my husband was on a conference call until 12.30. Nothing was too much bother for her. She fixed everything for us!
Stayed in September 2023
Reviewed: 18 September 2023
Rachelle
United KingdomAttention to detail with the cleaning Little over priced
Beautiful property in lovely location Friendly staff
Stayed in September 2023
Reviewed: 15 September 2023
Gary
IrelandThe setting, the size of our room, the bed.
Stayed in September 2023
Reviewed: 14 September 2023
Frederick
United KingdomThe noise from the road is a bit irritating.
The grounds of the chateau are beautifully kept & the loungers by the pool are a lovely place to read a book .
Stayed in September 2023
Reviewed: 10 September 2023
Charles
United KingdomThere were some glasses and cigarette butts left on some of the tables outside from a party but this was really minor. We look forward to returning as we really loved our stay
Gorgeous chateau, gardens and location with fantastic attention to detail. The pool was great. We had a delicious lunch and drinks on the terrace. A wonderful setting for a relaxing and romantic break
Stayed in September 2023
Reviewed: 8 September 2023
Tina
United KingdomNothing
Lovely setting
Stayed in September 2023
Reviewed: 2 September 2023
Paul
United KingdomBreakfast options could be better
Beautiful period property. Made a nice change from staying in modern city centre hotels. Stunning grounds to walk your dogs if you are travelling with pets.
Stayed in August 2023
Reviewed: 19 August 2023
Nikki
United KingdomNo air conditioning, so it did get hot in the room.
Stayed only 1 night in this charming chateau not far from Biarritz. Lovely pool and gardens. Spacious, individual rooms and bathrooms. Friendly, helpful staff.
Stayed in August 2023
Reviewed: 18 August 2023
Ilia
United StatesWouldn't think of anything really. Our stay was just perfect. Maybe it would be nice for the back garden to have more plants/flowers.
The property is charming and very well kept. You get the feeling of staying in the period manor house but with all the modern conveniences. The brasserie restaurant onsite was delicious and all the staff was extremely attentive.
Stayed in August 2023
Reviewed: 30 July 2023
Maritza
United KingdomStunning property and fantastic customer service. We loved our short stay and our dogs loved it too! Lots of beautiful grounds, an oasis with the city centre close by.
Stayed in July 2023
Reviewed: 26 July 2023
Mark
BelgiumCloseness of highway (noise)
Very friendly staff Beautifully restored old mansion Nice pool and pool bar Beautiful gardens with exceptional trees
Stayed in July 2023
Reviewed: 23 July 2023
Hayati
TurkeyYou must know that there is no service in the reception or in the bar afrer 23.00 wich is not important for me. You can still stay in the porch of the castle or you can relax in your terrace if you stay in any lodge room.
The concept (it's an authentic chateau). Great service and view. İt's excellent if you are looking for a quiet hotel and yet very close to the city center (by car)
Stayed in July 2023
Reviewed: 21 July 2023
Roger
United KingdomOur room was very comfortable with a lovely patio. The bathroom facilities were a little small.
The hotel is in a beautiful Chateau in extensive grounds with a swimming pool. We stayed in the Hunting Lodge and had parking right outside the property. The staff were very friendly and answered all our queries about the room. The hotel is about 3.5 kms outside Biarritz, is very close to the motorway, and easy access to other resorts and the Spanish border. The hotel provides breakfast in the Chateau, a light lunch by the pool with a small dinner menu on the terrace. There are a number of restaurants close by.
Stayed in July 2023
Reviewed: 11 July 2023
Maryna
Ukrainegreat story
Stayed in July 2023
Reviewed: 5 July 2023
Ryszard
United KingdomStaff were brilliant in helping with restaurant bookings and finding a garage that could replace my tyres, not easy as they were not usual tyres. They went above and beyond.
Stayed in June 2023
Reviewed: 20 June 2023
Rubén
Cyprus-
all the property looked amazing. Sadly we couldn’t spend more time there to enjoy it.
Stayed in June 2023
Reviewed: 10 June 2023
Naciye
Germanybreakfast a bit to French style for that price … no vegetable. only one ham one cheese. with 18€ to expensive.
perfect stuff! nice quiet castle. very very nice restaurant!
Stayed in June 2023
Reviewed: 2 June 2023
Willem
Netherlandsvery friendly and helpful staff, nice and quiet location, excellent rooms, very good dinner and breakfast, ample space to park the car, large grounds with excellent pool
Stayed in June 2023
Reviewed: 27 September 2022
Mariana
UruguayThe gardens, the decoration and the breakfast that was delicious
Beautiful entourage and status of the property. It felt like staying in the countryside at the beginning of the 20th century!
Stayed in September 2022
Reviewed: 6 September 2022
Jennifer
AustraliaNo air conditioning in the room
Space, facilities and the staff were excellent.
Stayed in September 2022
Showing 1 – 25
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