Dinner was a little disappointing and very basic. The option for my friend who doesn't eat cheese was a bowl of plain penne pasta with a side of what appeared to be warm tomato ketchup!

Nice location and a charming old building with an amiable host. Ensure your are up for a good walk through many corridors and several flights of wonky (characterful) stairs to your room! Nice swimming pool and lovely view over the grounds.

Stayed in September 2023

Nothing

We only stated for 1 night & even though we arrived late, Oliver provided a delicious home cooked meal. The bedrooms were very comfortable & everything was very clean.

Stayed in September 2023

Very clean and comfortable. Oliver was extremely friendly and helpful. He showed us an amazing walk through the woods to the nearby canal. We saw deer

Stayed in September 2023

Restricted check in, its mentioned a few times. A tad remote, a bar on site would be a massive bonus.

The grounds and breakfast.. The friendly reception..

Stayed in August 2023

The bathrooms could be better

Tranquility, the privacy of the Chateau

Stayed in July 2023

Wi-Fi intermittent

lovely setting. peaceful. great host. hearty breakfast

Stayed in October 2022

Everything was lovely. Would recommend and would stay again

Stayed in August 2022

Wi-Fi could have been better but a large house maybe a booster on the upper floor .

A superb setting not far from the main highway . Beautiful grounds to explore or just relax in . Welcoming host and his niece who were very accommodating.

Stayed in July 2022

No Tea anf coffee in room

Very quiet friendly lovely location good breakfast

Stayed in June 2022

Great location and chateau - very friendly staff, great dinner and breakfast

Stayed in May 2022

Very quiet, huge rooms, very welcoming

Stayed in May 2022

Nice welcome

Stayed in August 2021

Spartan room, with a cheaply refurbished bathroom - trickle of a shower which kept going hot and cold and a leaking sink. Poor pillows on the bed

Location

Stayed in September 2023

Well, the inflexible 6 pm arrival time, and general attitude to paying guests

I arrived at 3 pm after a long drive to find no signs of life at the Chateau de Matel. I rang a bell and finally got an answer - I was told that I should have read my confirmation, no one was allowed in before 6 pm. This seemed rather unreasonable...and frankly there was no place to go. The nearest place to it was an industrial estate, and it was going to be difficult to hang around Roanne for 3 hours with two dogs and all my luggage. The host condescended to come to the door = I had rather hoped that I could sit somewhere, go to the loo and charge my telephone , but n o. I could sit outside in full sun. A long lament on the difficulties of running a "hotel" it is in fact a sort of B and B, I guess, to which I said that perhaps he was 9ll suited to the hospitality industry. At that point he said he was canc telling my reservation and I was to leave. I was polite throughout - so off I went, and drove for another 250 km . To their credit, they did cancel the booking and presumably refunded me.

Stayed in June 2023

the bathroom was too old and for dinner we received a list of restaurants but they were all closed

the parc, the view from our room and the swimming pool

Stayed in August 2022

the check in is very late (5pm) this means you just come there to sleep and cannot really have time to enjoy the facilities. generally, the property is not really what you would expect of a “château “, there are few original features, it is mostly ikea furnished, no wardrobe in our bedroom, no luxurious bathrooms ( a shower and toilet in 2sqm), the double beds are 140 wide, or toiletries, and no access to the salon on Covid grounds (although this must be the last stronghold of restrictions since no one, including the host wore a mask… Covid did not apply either to the breakfast table as the jam (pots straight on the table) and bread were freely interchanged between guests, even before Covid I never deemed this practice acceptable on hygienic grounds hence why hotels and restaurants spend fortunes on small jam pots. least we knew that the jams and juice were coming from Lidl. I nearly forgot about the unwelcoming sets of rules going on throughout the property, firstly, ring instead of turning up to the reception, the host like to be warned that he has to deal with a client, secondly no food or drink in the rooms ??? really ??? a coffee/ tea facility was present at the end of the corridor, nowhere to sit, jus another Covid safety facility where you use the same every things as the other guests, plus really, the kitchen was frankly uninviting. then a fair warning to get dressed for going to the pool as the host “has to show people round for wedding and would rather keep the place tidy” ( on a bastille day after 5 pm, as if… )great, so there is actually no changing facility near the pool, so, do you strip up directly near the pool? Yes! you do! after all you are on the property of the host, and not there to let yourself relax! finally, I was not impressed by the way the host addresses you. in French or English his attitude was a bit rude, perhaps not voluntarily, but after having stayed in over 500 hotels, I have never come across this type of attitude.

the pool is excellent, the castle is just a big house furnished with basic ikea furnitures. it is clean. the place is a seminar/ wedding venue, this is not a luxurious place.

Stayed in July 2022

first of all this not a hotel it’s a conference seminar centre? the deluxe suite the garden bathroom had no safety mat, making it slippery. no plugs in sinks. no grab handrail to assist getting out of bath. the proprietor was very unhelpful over the difficult situation when our cars were both damaged in the hailstorm. he told us off for not getting to a restaurant booking, but couldn’t offer us any way of getting there, as taxis fully booked. we tried to walk in weather crisis but couldn’t make it. the breakfast was sparse, shared table although other tables available. poor presentation of food little choice, compared to other hotels on this trip. the decor and refurbishment was in poor state of repairs particularly the windows and shutters. couldn’t recommend this château.

Stayed in June 2022

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Stayed in September 2023

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Stayed in June 2023

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Stayed in June 2023

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Stayed in April 2023

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Stayed in July 2022

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Stayed in July 2022

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Stayed in November 2021