Pool large windows were dirty and no changing room or shower in spa area.

Style. Interior very nice. Pool and spa. View from balcony.

Stayed in May 2024

The spa times are only quite short until 19:30, which I guess is adapted to the french dinner or usualy sky times but especially in the evening, until 21:00 or later I feel like the spa area would be ideal, to go to bed totally relaxed. The breakfast was not especially healthy only 2-3 apples were available but no other fruits or vegetables. Since it was off-season, is emptier but the offer also smaller.

Really calm and silent hotel, nice accommodations, good breakfast, nice view outside.

Stayed in May 2024

Room was quite tired and small

pool was great as was the spa and Alice in the Spa did an amazing massage.

Stayed in February 2024

The showers in the on suits were often cold in the evening. The bar staff were not as attentive as in previous years, on some occasions we waited up to 25 minutes to receive our drinks. Again, in previous years, bar snacks were made available with drinks, this year we were informed we must ask for them.

The location is superb. The bedrooms are well equipped, clean, warm and comfortable. The variety of restaurants is great, all serving excellent food. On the whole the staff were very friendly and helpful.

Stayed in February 2024

Everything was very tasty but I would love some more vegetables / fresh fruit at breakfast and an option to order a cappuccino with alternative milk. They have showers to change after skiing on your day of departure but the water was ice cold!!

The location is the best possible. The spa area is fantastic. Overall the hotel is very cosy and very practical.

Stayed in January 2024

Frontline rooms get noise from piste bashers at 6am but nothing anyone can do about that, it comes with the location. Service at the bar a bit patchy.

Absolutely top notch location, beautiful spacious room, direct view of slopes, choice of restaurants.

Stayed in January 2024

A bit dated rooms. Bar closed early and breakfast finishes sharp.

Location Spa

Stayed in January 2024

Nothing, really.

Very kind and helpful staff. We didn't stay long as we had a bunch of things planned but it was really nice to stay there and ai especially loved the books availble in the fireplace room.

Stayed in September 2023

The bar closed early in the evening. We came back from Alta Lumina at around 11:00 and there was no one at the bar anymore, although the guests were still around. The other issue we had was in the restaurant La Biskatcha. The food was great but the service was a bit slow. My husband asked the young lady who served us wine what time would our dinner be served, because we waited 45 mins before our Starter was served. We were just concerned that the main dish would take as long to arrive and we had an appointment to catch. The response from the young lady was a bit arrogant. But, she was the only one who behaved that way, the other Service staff were very kind and friendly.

We really loved the location of the hotel and the Reception staff are so friendly and helpful. I requested an extension of our check-out because our son was still having fun in the Game room. The staff willingly obliged. We are already thinking of going back there next year. Thank you for the lovely stay.

Stayed in April 2023

excellent location, very nice bar, comfortable rooms.

Stayed in March 2023

Room could do with being updated to improve space.

staff friendly and very helpful. great location. nice atmosphere in bar and restaurant.

Stayed in March 2023

more fruit for breakfast

good skiing in and out

Stayed in March 2023

it was not worth the money pure and simple, then you add on top the noise and the amount of kids, it was a bit mental. Kids are kids and make noise, i should have done better research before but if you stay then you must love those sweet little bambinos - can i say that? oh well. Cleaners also start well early so if the kids don’t get you rest assured there is a backup plan.

The location was great and so were the spa facilities but when you pay £500 a night you expect something good.

Stayed in February 2023

bedroom very small - needed refurbishing- wardrobes require rethinking no shelves in one. bathroom shower step in then step down could be a danger for some. overall a great disappointment for the price

good location, good restaurant

Stayed in January 2023

kids are noisy and visible all over!! dinning room food is good but very busy with young kids, music, on the sat night we were there, was woeful!

great location and staff are kind and helpful. family run hotel, ideal for kids…they have free rain!

Stayed in February 2023

Spa was lovely and very quiet, even though we went during ski season. The pool was great. Staff were friendly. Cosy bar was very cosy. We only ate at the vegetarian restaurant, it was really good and it is nice to see more vegetarian food in ski France!

Stayed in January 2023

Whilst the bedroom was fine, we found it too warm and simple to regulate the heating. The room lacked a coffee/tea machine, which is always a welcome addition.

Breakfast was good, however the coffee machine needs to be replaced,by, for instance a Nspesso.

Stayed in February 2023

The bath towels are way too small. We also found the bed very small.

the breakfast- plenty of choice hot and cold. Plenty of pressure in the shower and a temperature just right.. The location of the hotel is excellent- right in the centre of town and near the lifts shame there was no snow and we couldn't use them and had to go to neighbouring Avoriaz. Liked the balcony for our room with furniture. Lovely bar with a good cocktail list and plenty of comfy seating

Stayed in January 2023

All really good - didn't try the restaurant so can't comment on that, but breakfasts were great.

Lovely hotel - friendly, clean, comfortable, great location, great facilities for chilling, unwinding, spa etc. Clean, comfy, quiet room, great access to slopes (but no snow, but convenient shuttle bus).

Stayed in January 2023

the swimming pool was cold

staff are so nice

Stayed in October 2022

bathroom very small and towels very small

Stayed in September 2022

Our room required refreshment (walls and floor, as well the bathroom were pretty used, but still acceptable). Neither air-conditioning, nor a small refrigerator in the room, which would be very much expected for this price.

Very nice old-fashioned hotel, with a great location. Very good restaurant in place. Small playroom, but rather for toddlers than for the bigger kids. Nice swimming pool (but a little bit cold).

Stayed in July 2022

I think it was overpriced

Stayed in July 2022

no parking

breakfast very good

Stayed in July 2022