- Restaurant dinner menu was not very broad, but the level of service made up for it

+ Excellent service in the hotel, comparable to 5 star level; very helpful, polite and friendly staff at the reception and at the restaurant + Very convenient location - 5 minute walk to the main ski lift in Val D'Isere, bakery / pharmacy downstairs + Good breakfast + Small but nice spa

Stayed in March 2024

Close proximity to ski slopes, restaurants and amenities

Stayed in April 2024

Bathroom not walking shower

Location

Stayed in January 2024

Children are allowed in the spa, which means it can be noisy and not so relaxing, but this seems to be common in France. The hot tub in the spa is not very hot. The bedrooms were 1 or 2 degrees too cold, and there is no way of controlling the temperature of the room. Our room was a little dark (503). It was unclear if cooked to order options were available for breakfast. There was no menu, so we assumed it was just the buffet, which is vast but mainly cold plus scrambled eggs, bacon and sausage. However, we did hear someone order an omelette, so maybe hot options are available if you are in the know.

Staff are exceptionally friendly. Hotel and spa are both clean and well decorated. Food is tasty. Location is perfect for the slopes (5 min walk) and bars and restaurants. Massages at the spa are very relaxing.

Stayed in January 2024

No issues we were totally satisfied

Breakfast good and location good Very good staff

Stayed in January 2024

The staff were so amazing and friendly

Stayed in December 2023

Central location, integrated ski hire, storage and boot room. The staff throughout the hotel were excellent, helpful and could not do enough for guests. Rooms were spacious, well maintained and with high quality furnishings. I hurt my knee during the trip, and the hotel team couldn’t do more to help. I had my leg elevated and iced in the bar, with a glass of wine in hand!

Stayed in December 2023

I have stayed here every year for the past 5 years, the rooms are very cosy and comfortable and the staff are excellent. the hotel is perfect for both non skiers and skiers as it’s a short walk to the slopes or shops.

Stayed in March 2023

nothing.

everything. staff are wonderful. nothing is too much trouble. breakfast is fantastic. location to centre of town and the ski slopes is ideal.

Stayed in April 2023

interior design is funky but not always practical.

Staff were so friendly and helpful - they couldn’t do enough.

Stayed in March 2023

nothing

Amazing location and fabulous staff!

Stayed in February 2023

Special mention to Klaudia in the restaurant. lights up the morning!!

Stayed in February 2023

staff were amazing. couldn’t do enough for you. location great right in centre of town

Stayed in February 2023

only thing i can think of is to have some bubble bath with the other toiletries

excellent breakfast. fantastic staff. great bar/lounge area. lovely decor and atmosphere. just memorable in every aspect. thank you.

Stayed in January 2023

very friendly staff

Stayed in February 2023

Unfortunately the room TV is not connected, nor using ChromeCast or Apple Play available in order to link the TV with devices. The difficulty to reach the reception from the room phone. Hotel staff must be careful with kids playing in the pool and being constantly very noisy, which is ruining a little the experience...

Location is very central, walking distance from the ski lift, best restaurants and shops. Hotel is very nicely decorated, rooms are very cosy, comfy bed and bath tub. Staff and concierge were very professional and helpful. The Spa is quite enjoyable, with steam bath, 2 saunas, 2 jacuzzis and a pool. Good international breakfast overall, with both sweet and savory options. We would definitely stay again...

Stayed in January 2023

Spa facilities are good but usually overcrowded and with loud kids

Location Staff Cool bar with nice champagne and oysters Great value for money Should ask for rooms with a mountain view

Stayed in January 2023

breakfast was small and slightly self service , noise from the street in the night was quite loud

great bar , staff , location is central

Stayed in December 2022

Room could have been bigger and too dark and noisy

Ski area and village

Stayed in April 2022

Nothing

Everything! The food was excellent and the staff were super helpful

Stayed in March 2022

Weak WiFi signal strength in our room both from phones and laptops, but was good throughout other areas of the hotel inc. the bar; 4G mobile was an adequate alternative when needed.

Authentic 5-star service: friendly staff in all areas of the hotel went above and beyond to make our stay enjoyable and comfortable. We've stayed in a number of hotels of this caliber across the Alps and this stands out / satisfies high expectations. Closer to boutique in scale + flexible/personalised service + style.

Stayed in February 2022

nothing

so friendly

Stayed in February 2022

The staff went above and beyond when my stepson was ill and had to go to hospital. Can't thank them enough for that. Thankfully he has fully recovered.

Stayed in February 2022

the gym is a joke and SPA staff is “so so”

location and staff are great

Stayed in January 2022