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  5. Reviews of Hôtel Restaurant Au Relais D'Alsace

Reviews of Hôtel Restaurant Au Relais D'Alsace 3 stars

Lieu Dit Mittler Befand, 68250 Rouffach, France

Review score

Based on 48 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    6.8

  • Facilities

    6.8

  • Staff

    7.9

  • Value for money

    7.3

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 18 March 2024

    8.0
    Nice staff, food was good, bed very confortable.
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Well actually i didn t expect a lot, so everything was fine.

    Quality price ratio is good.

    Stayed in March 2024

  • Reviewed: 10 December 2023

    7.0
    Decent budget motel
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There is a restaurant at the motel, but the prices are quite high, I'm sure the food is very good but for a solo traveller on a budget the restaurant was too costly for me. Apart from a petrol station nextdoor there are no places nearby so you are best to have some food with you if you don't want to eat at the restaurant

    This is a basic motel by the side of autoroute, but the room was warm and clean, the bed was comfortable, and the shower was good. The decoration is dated but for a short stay that's fine, and it's all clean .. .you can park your car right outside your room , which was great as i had bicycles attached to my car and my car was full of stuff so I was happy to have it right next to where I was sleeping

    Stayed in December 2023

  • Reviewed: 12 October 2023

    7.0
    Served our purpose perfectly
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Nothing

    Didn't eat there as we were there for a wedding. But the stay was fine and the room was very clean .

    Stayed in August 2023

  • Reviewed: 29 September 2023

    6.0
    Good value basic motel type hotel. Stayed one night here as had bar and restaurant so I didn’t need to travel outside to
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Basic motel type , right next to main road (4 lane) and petrol station. Not a place for leisure.

    Good value

    Stayed in September 2023

  • Reviewed: 21 September 2023

    8.0
    Comfortable, good food, good location.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    The rooms could do with refurbishment, they were very clean and for the price,it was good value.

    Located close to the main road and close to a filling station. Very quiet and car parking right outside the room. It is a motel, very clean with everything you need for a stopover. The restaurant was very good and breakfast also good.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hospitality

    Stayed in September 2023

  • Reviewed: 15 August 2023

    7.0
    Practical location to sleep.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A little humidity odeur from the bathroom plumbing. But it was okay once you close the bathroom door.

    Very close to Rouffach and Westhalten. The bed was very confortable.

    Stayed in August 2023

  • Reviewed: 28 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The service in the restaurant was slow and the older lady not always that polite... but it was okay.

    Good price, enough parking space and directly to the hotel there is a restaurant.

    Stayed in May 2023

  • Reviewed: 20 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    The hotel is located next to a busy highway and a gas station, which brings a lot of noise. You can walk/cycle to the village of Rouffach, but this is a 2 km walk besides the road. I would recommend to do everything by car. The room was OK, but the breakfast very limited unfortunately (dry bread, only cornflakes and limited options).

    The hosts were super friendly, helpful, pro-active and nice! Also, I asked for a vegetarian option for dinner and they were very flexible. The coffee in the morning was great! It was also nice to have a bath in the room, good relaxing!

    Stayed in March 2023

  • Reviewed: 17 January 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Be ready your room will be literally the ground floor. We came to the room and found out the bathroom doesn’t close. I really mean it. and it’s not about the locker - you cannot simply SHUT the door, which you suppose to handle with your leg while you r sitting in the toilet… When I came to the lady asking to change the room because of it, I got reply it’s normal (seriously?) as it’s winter and change is impossible it’s all booked. After I said I’m going out of this place and writing bad review… the lady found the option to change the room within 5min :) lovely. So for now I’m writing the realistic review - just be prepared

    Stayed in December 2022

  • Reviewed: 24 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The nearby highway is a bit loud in the morning. The room has some strong smell.

    The location of the hotel is convenient, the view of the mountains in the distance is good, and there is a gas station next to it.

    Stayed in July 2022

  • Reviewed: 24 July 2022

    8.0
    Very good
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No air con

    Parking I front of the room especially on your on a motorcycle love that

    Stayed in July 2022

  • Reviewed: 19 July 2022

    8.0
    Very nice, comfortable and friendly with animals 👍👌😁
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    breakfast

    Stayed in July 2022

  • Reviewed: 31 December 2023

    3.0
    This place is expensive as per their condition
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Price performans rate is very low.Rooms are very old and my lamp was not working. Sound isolation is not good. You can pay 20 euro more and get good service in normal hotel.

    Price performans rate is very low.

    Stayed in December 2023

  • Reviewed: 29 August 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    Room not clean, very warm and humid (no AC available), many broken items inside the room

    Stayed in August 2023

  • Reviewed: 20 August 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The place is in the middle of nowhere , breakfast does not deserve a review

    Ok for a sleepover , dinner ok

    Stayed in August 2023

  • Reviewed: 17 August 2023

    1.0
    We didn't stay. We left after 30 minutes.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    The rooms barely looked like the pictures. I am assuming the pictures were taken 10 years ago or enhanced. Mold on the wall, the door looked like it had been forced in at some point. Dents on the wall as well. The place is right next to a Tank station and the highway. In fact you need to enter the hotel through the highway, I almost missed it. We didn't stay at the hotel. We went to the reception and complained about the condition of the room and the fact he doesn't look like the pictures on Booking. After arguing with the Owner for some time she ended up giving us all the money back.

    Stayed in August 2023

  • Reviewed: 25 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Location is next to a petrol station, so you need to turn off for the petrol station to get to the hotel. Google Maps didn't seem to recognise that. We brought our bikes so we had to go on a busy road for 400m to get to and from the hotel. Not too much of a problem unless you are a bit nervous. After that though it was great.

    A quirt location off the main road. They do excellent dinner and breakfast. Staff were very friendly. Great area for cycling once you get away from the main road.

    Stayed in July 2023

  • Reviewed: 24 September 2022

    5.0
    Poor
    • Business trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff wasn't very pleasant, breakfast poor, served in a rather unappetising way. The room was in a bad condition. Smelled bad, not thorougly clean. Bad design - only 2 overhead lights, one socket. The soap thing in the bathroom fell off the wall. The room was very loud, the motorway sounds weren't muffled at all.

    The location was quite ok, the bed comfy, and interior quite modern. That's it.

    Stayed in September 2022

  • Reviewed: 13 September 2022

    1.0
    Very poor
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    see above ! It's not a "Hotel" , but an "outdated Motel",; looks like a bad american movie, hard to find the location besides a highway and to enter by a gasoline station. The neighborhood doesn't feel save !! This is not right !

    Nothing ! We've canceled our reservation and so far no cashback received ! Booking.com is not responding to my questions and the Service department is not calling me back. This is not the attitude I had expected from Booking.com !!

    Stayed in September 2022

  • Reviewed: 29 August 2022

    3.0
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 8 August 2022

    1.0
    The properties and lady at the reception were so awful that we decided to leave.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The lady at the reception was not nice at all. She can only tell that it is already paid (we could see that she was used to customers disappointment). Not a hotel but a motel, Restaurant closed. Front desk closed at 7 pm (24-hour front desk on confirmation)

    Nothing, it is an awful motel along the motorway. Misleading presentation on booking. Photos have noting to do with reality.

    Stayed in August 2022

  • Reviewed: 17 June 2022

    9.0
    except
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    very cozy , breakfast excellent

    Stayed in June 2022

  • Reviewed: 23 May 2022

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    check in after 15.00, the receptionist has arrived 40 minutes late without even an attempt to ask an excuse, it was +30 C outside by the way , so, absolutely not freindly

    Stayed in May 2022

  • Reviewed: 21 April 2022

    10
    Perfect
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    If I can be picky I would say that the breakfast could have more protein options…but this is me being very picky.

    This place is perfect. I am definitely staying in it again next year when I come to explore the other villages in Alsace. Also the owner‘s dogs and cat are so damn cute.

    Stayed in April 2022

Showing 1 – 25

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