11 Place Christiane Frahier, 78100 Saint-Germain-en-Laye, France
Based on 167 hotel reviews
8.5Cleanliness
9.1
Comfort
9.0
Location
8.6
Facilities
8.8
Staff
9.0
Value for money
8.5
Free WiFi
9.1
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End of dialog contentReviewed: 4 November 2024
Sakina
United KingdomPrice could be better
Very clean
Stayed in November 2024
Reviewed: 2 November 2024
Banafshe
United KingdomVery comfortable and great staff
Stayed in November 2024
Reviewed: 30 October 2024
Juha
FinlandThe air conditioner in the room did not work. I set it to blow cold (blue cooling icon) and asked for 22 degrees, but the device blew hot air. I turned off the device and kept the windows open for a while, that helped. The boiled eggs at the breakfast didn't feel very fresh. Fresh fruit juice would make the breakfast even better.
Nice and tidy room. The breakfast was quite good and varied but as a four star hotel you would expect even more. The location is quite far from the center of Paris, but the nightly price was also cheaper. Good public transport connections, the tram stop was next door. A small grocery store in the same block, where you could get food if needed.
Stayed in October 2024
Reviewed: 9 October 2024
Genevieve
FrancePoor sound insulation, slamming doors at night, clicking heels upstairs. Outside traffic not a problem. Room was not squeaky clean in the corners
Large (reduced mobility) room lovely foyer and attentive staff Nice bar area
Stayed in October 2024
Reviewed: 25 September 2024
Maria
United KingdomCoffee machine didn’t work in bedroom
Convenient to train and rooms extremely comfortable
Stayed in September 2024
Reviewed: 24 September 2024
Roberto
United KingdomThe air conditioning was set too low and I couldn't change it.
Stayed in September 2024
Reviewed: 24 September 2024
Hari
FranceNo complaints whatsoever
Spacious, Clean and Comfortable Rooms. Nice location.
Stayed in September 2024
Reviewed: 23 July 2024
Stein
NorwayFine breakfast.
Stayed in July 2024
Reviewed: 24 June 2024
Thomas
United StatesMy bed was uneven one side to other on angle, dropped several inches across 3 feet. Never did figure out the correct sequence to get stove to work.
Staff were wonderful. Location great. Room functional. Grocrry store next door and team also 150 feet away.
Stayed in June 2024
Reviewed: 19 June 2024
Roza
FranceThe room smelt of sewage from the moment we arrived and later got aggravated after I took a shower. The breakfast was awful. The eggs sausages and bacon looked strange and the breakfast was not arranged professionally as one would expect in a 4* establishment.
Lovely service, clean and spotless. The gym is spotless and has everything u need for a quick workout.
Stayed in June 2024
Reviewed: 7 June 2024
Sangbu
RomaniaNothing
Eveything, kindness of staff and room condition is unexpectly cleaned
Stayed in June 2024
Reviewed: 5 June 2024
Milena
FranceThe long check out time, there were errors made by the staff. There was nothing good for breakfast. No choice. I would never take it again.
Stayed in June 2024
Reviewed: 30 May 2024
Michele
ItalyThe fridge started in the middle of the night and made noise. I highlight the problem but there's no way to fix it.
Nice hotel, quite and clean. Excellent breakfast
Stayed in May 2024
Reviewed: 22 March 2024
Jan
United KingdomNoise
Proximity to the T13 tram stop. Good facilities.
Stayed in March 2024
Reviewed: 10 March 2024
Loora
SwedenMy favorite part of this place is their great service. Additionally, for me, it has a good location. Rooms are cosy, you will have everything you need and they do look as nice as on the pictures. I keep coming back.
Stayed in December 2023
Reviewed: 6 March 2024
Michal
Czech RepublicVery loud traffic outside on the street, so not so good sleeping...
Breakfast is really awesome!!! French kitchen is french kitchen :)
Stayed in March 2024
Reviewed: 4 March 2024
Caroline
United KingdomThe hotel is very near the tram. The hotel staff where very friendly
Stayed in February 2024
Reviewed: 18 February 2024
Bibi
United KingdomMilk for coffee in the room.
Clean. Friendly and helpful staff. Comfortable rooms
Stayed in February 2024
Reviewed: 28 January 2024
John
United KingdomA second comfortable chair in the bedroom would make it a little better for watching TV. The shower leaked somewhat.
We liked the spaciousness and also the helpful, friendliness of the reception staff. Our room was clean and comfortable, although one more padded chair would have been perfect. We enjoyed the walk into the town centre and having a boulangerie nearby was a bonus.
Stayed in January 2024
Reviewed: 25 January 2024
Di
FranceNothing
All new and clean, very friendly staff
Stayed in November 2023
Reviewed: 7 January 2024
Laura
United KingdomNothing to not like
Location and fact it was spotlessly clean
Stayed in January 2024
Reviewed: 26 November 2023
Melaine
United KingdomThe bed was comfortable but small for 2 persons. Given the size of the apartment, we would have expected at least a king size bed (uk sizes). To add a little touch of comfort, it would be nice to provide guests with slippers.
We had booked for 2 nights in an apartment capacity 4 persons but we were only 2. It was very spacious. The decoration was simple and modern, with a minimalist feel (it almost had a Korean feel to it), which we liked. It was very clean, and very bright thanks to a lot of windows in the living room and in the bedroom. (We liked that there were large blackout curtains on each window though). Bathroom was super clean, with a large heated towel rack, which you could adjust the temperature of. There were plenty of towels, which is a plus. Staff at the reception was friendly and helpful. Overall, we had a very comfortable stay.
Stayed in November 2023
Reviewed: 25 November 2023
Gregory
FranceStaff OK but no more. Can be expensive.
Recently built so still fairly new. Room convenient and clean.
Stayed in November 2023
Reviewed: 17 November 2023
Fadly
Francesuddenly i need to change my access card during my stay
comfort,silence,clean,good looking room and privacy.
Stayed in October 2023
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