The housekeeping is one of the worst I have seen in recent years for a 5-stars hotel. One of my facial cream was nowhere to be found after the first night, there was no shampoo and we waited almost 45 mins for the staff to bring one to us in the morning around 8am. I was quite shocked at the level of the service. The bathroom also didn’t feel super clean even after the daily service. Doorman didn’t even bother to help us load luggages upon our departure.

Great location, room was nice w lovely view as we paid for an upgrade upon checkin - check in staff was nice. The concierge team was very helpful and respond quickly prior to my trip which made the planning much easier - especially Florian, super helpful and friendly!

Stayed in July 2023

Need some improvement & breakfast buffet must offer more choices

Hotel location was exceptional

Stayed in July 2023

Great hotel. But small rooms.

Stayed in June 2023

We only stayed for 3 nights.

Everything about this hotel was perfect. Everything was exceptional home away from home. Couldn’t recommend enough ! Hotel is incredibly clean. Turn down service on an evening is great and the selection for room service is brilliant. Anything you need staff are there very friendly and welcoming.

Stayed in June 2023

Beautiful hotel with amazing views from the restaurant upstairs

Stayed in June 2023

N\A

The hotel was exceptional. Everything’s smells amazing. You are welcomed by very friendly and helpful staff. The rooms are very modern and clean. The view from sea view rooms are breath taking. Feels like a home away from home. Room service including the breakfast service is again brilliant. Highly recommend staying here when visiting Nice. Definitely be coming back.

Stayed in June 2023

That we had to leave

Beautiful hotel, friendly people, warm welcome. The hotel in totally new restored, the restaurant is excellent and the location is amazing Great experience

Stayed in June 2023

Stunning property

Loved it , such a nice place

Stayed in June 2023

Had lunch on our day of departure in rooftop restaurant Seen. Waited over one hour to receive our one course thst we ordered. Staff continually ignored us when trying to attract attention. I had to stand in the middle of the restaurant and ask someone twice where the food was. Wine drunk before any food appeared. Eventually general manager delivered our food and apologised. Had to be eaten within 5 minutes as we had a plane to catch. Charged full price . Not a good experience

Great location with excellent facilities. Knowledgeable and friendly staff that speak all manner of languages. Hotel were also very flexible with our booking.

Stayed in June 2023

location, helpful staff

Stayed in May 2023

my dinner at SEEN was burnt but no offer of a free drink or discount was offered on both nights stay the cleaner took away out cups and saucers which were not replaced so we had no tea in the morning there was no shower gel in the shower as the containers were empty for two nights and I told a manager and nothing changed

i love the design and ambience of the hotel the staff were so friendly the check in area is what all hotels should do the size of the room and quietness of the room and floor as we heard no other guests in the corridor or from above

Stayed in June 2023

We were first given a room on the top floor underneath the rooftop bar and could hear the music until after midnight. We asked to be moved the next day and were given a quiet room.

The hotel is stunning and in a great location. The rooms are clean and the bed is very comfortable.

Stayed in April 2023

Nothing Exceptional hotel

Everything

Stayed in April 2023

Nothing.

It was a beautiful property located in the best part of town. Courteous and wonderful staff. I will make this my hotel on my return.

Stayed in May 2023

Excellent choices and amazing view

Stayed in May 2023

Everything was excellent, the staff were very attentive and we thoroughly enjoyed our stay!

Stayed in May 2023

It would have been nice if the view from our hotel is facing the sea. Probably that's the only downside of this property.

Once we checked in, the staff provided us with hot towels, unseen in any European hotels. During the check-in process, they provided up all the information we needed in less in a few minutes. The staffs were super friendly and serviced-minded. I guess it's part of the Thai-ness (being part of the Thai hotel chain "Anantara") that stood out amongst other things. The amenities were all their for your disposal. The rooms were just recently renovated during COVID. We had our rental car parked at the property for 59EUR and it was one of the best choice. They provided valet service. We just gave them the key and we could wander around right after. The hotel is situated right in the middle of the shopping areas with luxury brands left and right of the property.

Stayed in May 2023

after a stormy night, awoke to a glorious morning

Stayed in May 2023

Black soap in bathroom. It stains. We had four breakfasts and each time the egg cookery was insistent, whether it was pancakes, fried, poached or scrambled eggs. Balcony had bird mess. Cigarette stub was in one balcony chair

Friendly efficient staff. Interesting view from balcony with comfortable chairs and table. Deep bath and two showers. Attractive decor. Excellent location. Breakfast from rooftop terrace. Lots of berries for breakfast. Fast lifts. Large room with comfortable duvet and large bed.

Stayed in May 2023

nothing

locatiion, park and sea view, room and hotel modern design, impeccable cleanliness

Stayed in May 2023

Great location, nice quiet hotel with lovely lively roof top bar. Close walking distance to everything.

Stayed in May 2023

the top floor heater was spoilt. was cold when smoking cigar outdoors.

good location

Stayed in April 2023

New and clean. fabulous staff.

Stayed in April 2023

The hotel is beautifully remodeled, our room was very stylish and very comfortable and exceptionally clean. The staff are very professional, and attentive to any of your needs.

Stayed in March 2023

everything was great

the breakfast was excellent, as well as the room

Stayed in April 2023