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Reviews of Ace Hotel Valence 3 stars

47 avenue des Auréats, 26000 Valence, France

#3 of 17 hotels in Valence

Guests' Choice

Review score

Based on 183 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    9.3

  • Value for money

    8.6

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 6 October 2024

    8.0
    all good
    • Leisure trip
    • Family with young children
    • Family Suite (4 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    carpet (prefer wooden floors)

    Stayed in October 2024

  • Reviewed: 15 September 2024

    7.0
    Okay place to sleep going through france
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    There was a smell of mold when we entered the room, kind of like high humidity smell

    Family room was large and spacious, a lot of charging plugs and a tv.

    Stayed in August 2024

  • Reviewed: 12 September 2024

    10
    Great stop if you travel South-North through France
    • Leisure trip
    • Family with young children
    • Family Room (3 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    That you cannot enter from the back parking and need to walk all around the building.

    Secure parking. 24h reception. Location close to bakeries and Auchan hypermarket. Clean room, spacious for 4.

    Stayed in August 2024

  • Reviewed: 11 September 2024

    7.0
    Two dogs, two rooms?
    • Leisure trip
    • Couple
    • Standard Plus Double or Triple Room
    • Stayed 1 night
    • Submitted via mobile

    We were travelling with two dogs and booked this hotel because of the reviews saying it is pet friendly. On arrival we were told we had to take an extra room as they only allowed one dog per room. In the end we were allowed to stay in one room. If this is the hotel policy, it needs to be clear in the hotel description. Booking.com also need to provide clearer information for people travelling with pets.

    Nice hotel, close to the freeway and some yummy restaurants.

    Stayed in September 2024

  • Reviewed: 25 August 2024

    8.0
    very good stop and drive in Valence
    • Leisure trip
    • Family with young children
    • Standard Plus Double or Triple Room
    • Stayed 1 night
    • Submitted via mobile

    excellent option to spend the night with good access to highway and secure parking. big room with 4 beds for our family. decent breakfast from 6.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Plus Double or Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Easy for travellers. Just at the right junction for us coming from the Alps and going on the motorway direction Spain.

    Stayed in August 2024

  • Reviewed: 24 August 2024

    8.0
    As expected
    • Leisure trip
    • Family with young children
    • Standard Plus Double or Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet paper is sub standard. Just get rolls and forget the squares. There is no small refrigerator to store any cold items you may be traveling with.

    Beds are clean and comfortable. A/c works great and the hotel was quiet.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults + 1 Child)
    • Stayed 1 night

    The air-condition was not working in our room and it was stifling hot. The receptionist moved us to a smaller room with 1 double bed and 1 single bed for 2 adults and 3 small children. It was the only place he could move us, we were quite crammed but at least the air-con was working. We weren't offered a refund or similar for the difference in room. I'm sure booking a smaller room means a lower price.

    We stopped here on our was to Spain. The family room was pretty good for us as a family of 5. The beds are extremely comfortable! Staff were very welcoming and helpful.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    9.0
    Great place to recharge your batteries while on route
    • Leisure trip
    • Family with young children
    • Standard Plus Double or Triple Room
    • Stayed 1 night

    No complaints.

    My kids and I were travelling back home, and we found this hotel with a nice family room. One double bed and one single bed. The bathroom was quite big. Everything was very clean, and we were able to recharge the batteries before continuing our long journey back home. The free parking facility is a huge plus.

    Stayed in August 2024

  • Reviewed: 7 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    The room was bit hot 🥵

    Stayed in July 2024

  • Reviewed: 7 August 2024

    9.0
    Great place and people, would stay here again!
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults + 1 Child)
    • Stayed 1 night

    If i háve to name something...The room we had was great, it was large..and thats where the only small downside comes in...Because of the big room, the AC has some problems keeping it really cool. It works, but it should have some more power to get the big room cooled.

    Very friendly personel! The breakfast is great! Tasteful, Lots of choice. Very clean hotel, good WiFi. The room we booked was pretty big! Beds were comfortable. I liked it alot that the parking lot was privat and closed and night! Some fastfoods and restaurants in walking distance. Perfect place if you are on your way to the south of France or Spain. Will definitly stay here again!

    Stayed in July 2024

  • Reviewed: 2 August 2024

    9.0
    Very convenient close to the motorway and very nice rooms
    • Leisure trip
    • Family with young children
    • Standard Plus Double or Triple Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Very clean and friendly staff

    Stayed in August 2024

  • Reviewed: 25 July 2024

    8.0
    Very friendly and helpful staff
    • Leisure trip
    • Family with young children
    • Standard Plus Double or Triple Room
    • Stayed 1 night
    • Submitted via mobile

    I had quite a bit of cash left over after the holidays and wanted to use this to pay for the rooms but they don’t accept cash.

    Staff were extremely kind and helpful. They helped us really well with the food allergy of our daughter. My elderly mum became very unwell whilst at the hotel and they gave us everything we needed. I very much appreciated that they gave us a call before arrival to let us know that the parking gate would close at 10pm, and explained how we could get in after 10pm.

    Stayed in July 2024

  • Reviewed: 3 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Plus Double or Triple Room
    • Stayed 1 night

    convenient location with easy access from the highway. Good family room.

    Stayed in May 2024

  • Reviewed: 11 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Suite (4 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Very friendly and helpful staff. Comfortable family room. Nice breakfast. Car charging.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    8.0
    It was a good stay and worth it for the price.
    • Business trip
    • Family with young children
    • Standard Plus Double or Triple Room
    • Stayed 1 night

    The coffee may have been my worst ever in France, both from the filter and the machine. It was a bit of a trek to get there and taxi's seemed to have a hard time finding it.

    Room was large as was the bathroom. The breakfast was fine and the place was clean. The staff were attentive and kind.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Plus Double or Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to comment.

    It was clean and the staff was very friendly. It is located near the highway, so it was perfect tl have a short break and resume traveling the next day toward my final destination. The private parking is a very added value for those who are traveling with belongings.

    Stayed in June 2024

  • Reviewed: 21 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Clean . Quiet.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Great option for an overnight stop in our way from Spain to Germany
    • Couple
    • Standard Plus Double or Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was actually great: spacious room , comfortable bed, kind staff, big parking, easy to find and close to the highway. Not to speak about the varied and delicious breakfast. And great for us as they allow pets.

    Stayed in March 2024

  • Reviewed: 25 April 2024

    8.0
    Friendly staff great value for money. Need a car.
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Location - industrial zone

    Friendly staff, comfy beds

    Stayed in April 2024

  • Reviewed: 31 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Plus Double or Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Good value for money

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Great road hotel for a roadtrip rest.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about really for the price.

    Clean, private guarded parking lot, cheap breakfast compared to other hotels, nice staff. Great position next to the autorute perfect for resting on a long roadtrip.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    10
    Short and great stay!
    • Leisure trip
    • Couple
    • Standard Plus Double or Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and efficient

    Stayed in March 2024

  • Reviewed: 26 February 2024

    8.0
    Comfortable at a good price
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Heating barely working.

    Friendly and helpful staff. Spacious and clean room and bathroom. Comfortable bed. Free private parking. Ideal for an overnight stop.

    Stayed in February 2024

Showing 1 – 25

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