Skip to main content
  1. Hotel reviews homepage
  2. France hotel reviews
  3. Lorraine hotel reviews
  4. Metz hotel reviews
  5. Reviews of ACE Hôtel Metz

Reviews of ACE Hôtel Metz 3 stars

90 Boulevard Solidarité, 57070 Metz, France

#3 of 26 hotels in Metz

Guests' Choice

Review score

Based on 309 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    7.7

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.8

  • Free WiFi

    9.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 151 – 175

  • Reviewed: 13 August 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    By some reason navigator points to another building in area. To find hotel it need to drive some more.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    8.0
    Bright modern clean budget hotel
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Hotel situated at the back of a trading estate - hard to find. Considering it is a new hotel disappointingly the room was not equipped with USB charging ports

    Very new hotel with large family room which was spotlessly clean. No restaurant for evening meal but plenty of options within a short distance

    Stayed in August 2023

  • Reviewed: 9 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Clean

    Stayed in August 2023

  • Reviewed: 7 August 2023

    9.0
    Very clean, friendly and spacy hotel, recommended if you travel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Just good. Maybe it's good to put on booking.com that they serve a meal in the evening for very a reasonable price! 3 courses if you want. Good offer.

    Very good and fresh stay while traveling. Good breakfast with all you need, well presented. Very friendly proper English/French speaking staff, 24/7 on site.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Very poor breakfast.

    Nice clean room, spacious.

    Stayed in July 2023

  • Reviewed: 5 August 2023

    7.0
    Wi-Fi bad , breakfast amazing value for money
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Could hear everything

    New build

    Stayed in August 2023

  • Reviewed: 31 July 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    GPS is unable to find this hotel. No wifi for the two days we stayed.

    A very nice place to stay.

    Stayed in July 2023

  • Reviewed: 20 July 2023

    7.0
    Good hotel for one night stop.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The blue light from the AC controller really ruined our sleep. The breakfast was quite limited.

    Very kind staff. Clean and large rooms. Comfy bedding.

    Stayed in July 2023

  • Reviewed: 29 July 2024

    6.0
    Poor, expensive breakfast, uncomfortable pillows, smokers blocking entrance
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very poor and not worthy of the high price. Airconditioning seemed to not function. Fine beds but the pillows were very high/uncomfortable. A group of smokers blocking the entrance constantly is really not a nice welcome.

    The bathroom was fine.

    Stayed in July 2024

  • Reviewed: 20 July 2024

    6.0
    Pleasant
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    - Good location for a one night stay, close to the highway - Ok breakfast

    Stayed in July 2024

  • Reviewed: 19 July 2024

    1.0
    When I did book.the reason was car park but someone did scratch my car i would like you to check CCTV PLEASE and let me
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I did park my car in the car park and someone did scratch my car very disappointing

    They did scratch my car And no one did get back to me To let me know what happened

    Stayed in July 2024

  • Reviewed: 8 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hard to find, no water in room to drink, staff a bit unhelpful.

    Clean and tidy, functionable

    Stayed in July 2024

  • Reviewed: 29 May 2024

    6.0
    Practical location, fair price, good parking, not the most pleasant hotel.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 3 nights

    Bathroom looked clean but smelt quite unpleasant (like urine). Mentioned this at reception and they answered they didnt have other rooms of that size available which can happen. When I asked if if we could split into a double and a single (we were 3) they refused to do so.. would have been an easy solution but they chose to make our stay more unpleasant in case they could book an extra room.

    Pratical location, big parking with security camera (no barriers). Fair price.

    Stayed in May 2024

  • Reviewed: 27 November 2023

    6.0
    Too much expectation!
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The carpets in the hotel room had still dirts from construction and upon query the personal replied they contacted the company and have not received any reply yet. The shower did not even have a seperation from the rest of the toilet. So it was completely wet after shower and almost unusable. There were even a strong smell of construction materials/chemical. Worst part of the hotel was how loud the corridor was around 4/5 am in the morning without any control.

    The parking was inclusive in the room rent. The breakfast was satisfactory.

    Stayed in November 2023

  • Reviewed: 16 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The beds were very hard and uncomfortable.

    Be aware that Ubers and taxis to this hotel from Metz or GT area are a minimum 20E. We knew it was out of the city center but didn’t realize how expensive transportation would be. Best if you have a car. The front desk staff are very friendly.

    Stayed in October 2023

  • Reviewed: 30 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    The beds weren’t all that comfy, pillows very uncomfortable.

    Breakfast was basic.

    Stayed in September 2023

  • Reviewed: 29 September 2023

    6.0
    Pleasant
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Floor was dirty and the bathroom floor was filthy. Also the showerhead was leaking

    Stayed in September 2023

  • Reviewed: 31 August 2023

    2.0
    Nice enough hotel. Terrible nights sleep and bad customer service.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    The one thing myself and my family needed after a 10 hours drive, was a good nights sleep. In the hot muggy weather conditions, that failed miserably due to: 1) two fire alarms - the first supposedly being a customer smoking in a room, the second caused by the staff preparing breakfast 2) a failed air conditioner after the 1st fire alarm 3) no mosquito nets on the windows, preventing us from leaving a window open I asked for a partial discount the next day. They forwarded the request to head office. Their customer services email only acknowledge the 1st smoke alarm, claiming it to be from someone smoking, and that they couldn't offer refunds for events out of their control. I emailed back stating all of the above. Radio silence for a week and continuing.

    The hotel was well appointed, clean, with a 24 hour desk

    Stayed in August 2023

  • Reviewed: 26 August 2023

    5.0
    Not bad
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Too small, no fridge

    Clean

    Stayed in August 2023

  • Reviewed: 4 August 2023

    1.0
    Gun
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Within a few 100 yards of the hotel someone pointed a gun at my wife and we checked out before night

    Stayed in August 2023

  • Reviewed: 1 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Aircon barely cooling, pillows full of air and go flat when u lay down on them

    Stayed in July 2023

  • Reviewed: 22 July 2023

    3.0
    Disappointed
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The rudeness and unhelpfulness of the receptionist who denied us having breakfast, although her colleague on the night shift advised us that we don’t need to decide before. She said that you should inform the hotel a day ago which was not what her colleague told us at night. The worst thing was that she wasn’t willing to help other than offering us a coffee.

    Spacious room, comfy beds, nice shower

    Stayed in July 2023

  • Reviewed: 5 November 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 2 November 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2024

Showing 151 – 175

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!
gogless