Maistraatinportti 3, Pasila, 00240 Helsinki, Finland
#46 of 86 hotels in Helsinki
Guests' ChoiceBased on 291 hotel reviews
8.4Cleanliness
8.6
Comfort
8.5
Location
8.7
Facilities
8.2
Staff
8.8
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 3 June 2024
Oliver
United KingdomNothing really, all as expected
I found the hotel and room clean & functional, the breakfast buffet was good quality, with lots to choose from. I was travelling the next day from Pasila, so the hotel's proximity was perfect.
Stayed in May 2024
Reviewed: 1 June 2024
Kweku
FinlandRestaurant was not working on Sundays
General cleanliness
Stayed in May 2024
Reviewed: 21 May 2024
Domini
DenmarkThe food was very delicious. They also served breakfast with very many choices.
Stayed in May 2024
Reviewed: 27 April 2024
Riina
EstoniaWe were amazed how many people turn out in breakfast, as during the night it was so quiet. Nice and clean as well. Nice restaurant as well.
Stayed in April 2024
Reviewed: 22 April 2024
Frédérique
FranceRoom too small for the price Front desk people for check in could be nicer but people from bar and restaurant were very nice
Good location Very tasty restaurant and nice breakfast
Stayed in April 2024
Reviewed: 17 April 2024
Hanna
FinlandRoom very small, everything seemed old and worn. Smell of mildew in the bathroom/shower. I had to give my card at check-in in case we need something from the minibar, but in the room discovered that minibar was empty/locked and seemed like it wasn't used in long time. From window you only see buildings and they probably see you as well. Bed was not comfortable as it was too soft.
Breakfast buffet was nice,healthy and diverse. Clean, no visible dirt anywhere. Focus on eco-friendly. Tap water is very fresh and no side taste (in Finland tap water is potable anyway).
Stayed in April 2024
Reviewed: 15 April 2024
Petr
Czech Republicbig noise during last night from the neighboring room
Stayed in April 2024
Reviewed: 12 February 2024
Viktoria
FinlandThe kettle for making tea in the room would be a nice extra considering the price.
Comfy bed, large room, good breakfast.
Stayed in January 2024
Reviewed: 31 January 2024
Robert
United KingdomVery little to fault. I would have liked some complementary water in the room.
This hotel is well equipped, my room was very comfortable and had all the amenities I required (except complementary water). The breakfast was good and set me up fir the day. The location a short distance from the centre of Helsinki is very good.
Stayed in January 2024
Reviewed: 30 January 2024
Saša
SloveniaIt was a bit cold in the room and even if trying to arrange the termostat it did not make any change. The rooms itself are nice and clean, the bathrooms would need an update and housekeeping should pay more attention to the bathroom hiden corners under the sink and shower. Breakfast area got crowded in the morning with limited space to sit. It is not comfortable to eat breakfast on table in the bar area. Hotel tries to be modern also offering self check in station. But if you wish to check in at reception it took to long. You gove them passport to check your details and then they make you write again your personal details on the paper again.
Overall impression of the hotel is fine with modern entrance, breakfast and bar area. Looks cosy and popular. Rooms are comfortable and sopacious enough with sofa to sit on. It is nice that hotel offers free wi-fi, connection to your own netflix account and is enviromentally friendly with their services. Selection of breakfast was fair and it offered variety of usuall breakfast offer.
Stayed in January 2024
Reviewed: 1 January 2024
Sonja
GermanyGood connections and huge shopping mall judt opposite.
Stayed in December 2023
Reviewed: 28 December 2023
Dushyant
IrelandI would have liked to know about the different level of facilities like missing electric kettle etc beforehand.
Overall, great stay, location and excellent breakfast.
Stayed in December 2023
Reviewed: 28 October 2023
Deniss
EstoniaI personally didn't like food in the restaurant too much (for breakfast and dinner) - too salty and not that tasty. But nothing too bad.
A decent hotel with comfortable rooms and nice lobby. Family-friendly options for the rooms - very good.
Stayed in October 2023
Reviewed: 11 October 2023
Vita
LatviaNA
The room is spacious and comfortable, warm bathroom, nice staff, very nice breakfast.
Stayed in October 2023
Reviewed: 8 October 2023
Rauno
EstoniaThe bathroom was a bit old-looking and it was a bit cold (we didn't figure out how the AC works). Other than that, nothing to complain about.
From the outside, the building looks old, but it's quite modern inside. The room was cozy and quiet, breakfast was very tasty. The hotel is next to a huge mall with a train station below it, so excellent connections both for the city and beyond.
Stayed in October 2023
Reviewed: 7 October 2023
Carmel
IrelandExcellent customer services. Easy access to public transport . Very good choice of breakfast.
Stayed in October 2023
Reviewed: 29 September 2023
Henry
United KingdomLack of tea making facilities
Position Breakfast and dinner Room size Gym
Stayed in September 2023
Reviewed: 29 September 2023
Michail
United KingdomGood
Stayed in September 2023
Reviewed: 19 September 2023
Mrs
Philippines- Parking should have been free. - Tv-casting did not work in our room. - No slippers, cold to walk to toilet at night. - There could be something new from the breakfast menu for different days. - Small play area for kids.
Love the beds, the tub, the heated metal hanger, the water boiler and free hot drinks that can be made in our own room! Rooms are clean and staff are pleasant. The breakfast is yummy and that they are promoting recycling.
Stayed in September 2023
Reviewed: 19 September 2023
Christian
MaltaI found 4 empty beer cans in the wardrobe when I arrived at the hotel on my first day. I told them about it and they were never removed. I understand that I should have put them myself in the garbage but why I have to do this when I have told the receptionist twice about it? Plus the cleaning staff did they clean the room properly prior my arrival? The rest was perfect good breakfast and a quiet hotel.
The location & the hotel is quite nice.
Stayed in September 2023
Reviewed: 18 September 2023
Nele
EstoniaThe breakfest was very good, but I dreamed a little bit more variety - like salted salmon etc...
The staff was vey helpful, the bed was very comfortablee, the room was quiet.
Stayed in September 2023
Reviewed: 10 September 2023
Alexandra
RussiaGreat location. Close to the station. The staff is very polite and helpful. Sauna is a great end to the day.
Stayed in August 2023
Reviewed: 9 September 2023
Jan
EstoniaI may explain it by the fact I was silly to have Russian as a basic language of a booking app in my phone. Our family usually speak Russian with each other. When we arrived and tried to check in at the reception desk, a receptionist suddenly asked us to show all our passports and then especially asked about my wife who has Russian passport with a residence permit in Estonia. She interested in her documents and also asked where is her Schengen visa. I answered that hotel clerk has no the same rights as police officer of border guard. Me and our daughters are Estonian citizens, but nevertheless we were asked about our reason to stay in Helsinki and the length of our stay as well after our check out. I consider such attitude as abuse of authority.
The Scandic Pasila hotel is situated in the neighborhood that is quite far from the city center. There are some advantages, e. g. one of the biggest shopping malls in Helsinki surrounded by the dynamically developing districts including the former industrial areas full of lofts, restaurants, cultural sites, etc. As for the hotel, it answers all standard expectations. Breakfast was various and delicious. Transport logistics is comfortable, a tram rides down behind the hotel windows, and a metro/railway station is located within the closer shopping mall.
Stayed in August 2023
Reviewed: 26 August 2023
Kristi
FranceGood location, great breakfast
Stayed in June 2023
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