Arquitecto Gomez Cuesta, s/n, 38660 Playa de las Americas, Spain
#437 of 678 hotels in Playa de las Americas
Guests' ChoiceBased on 644 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.7
Facilities
7.4
Staff
8.5
Value for money
7.5
Free WiFi
5.5
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End of dialog contentReviewed: 15 November 2024
Chloe
United KingdomThe hotel felt quite strict at times. The roof top sun bathing and pool area was quite small but there was always enough sun loungers available. The wifi was really not good, none of the hotel zentral connections would work in the room with balcony shuttle up as advised.
The rooms are a brilliant size, beds very comfy, plenty of wardrobe and drawer storage and the balcony was great too as I was not expecting a balcony after booking. Breakfast was nice selection in the morning without lots of overwhelming choice.
Stayed in November 2024
Reviewed: 12 November 2024
Kamil
United KingdomBreakfast wasn’t the best for a 4* hotel, also there was a lot of signs prohibiting from doing things all over the place and it just didn’t feel nice
Location and lady on the reception
Stayed in November 2024
Reviewed: 8 November 2024
Marie-louise
United KingdomThis is more like a business hotel - getting quite tired .
Easy to find , good location. Good clean room
Stayed in October 2024
Reviewed: 31 October 2024
Colm
United KingdomThe decor of the rooms is slightly dated and would benefit from a refresh. Mini fridge in room did not work effectively, I asked at reception for this to be changed but it wasn't during the duration of my stay. Room card stopped working mid-stay and had to be reprogrammed. No explanation was provided and the process itself took longer than anticipated.
Overall value for money. The room was spacious and clean and the hotel is in very central location.
Stayed in October 2024
Reviewed: 24 October 2024
David
United KingdomThe room was slightly dated and a balcony would of been nice
The staff on reception were so friendly and helpful, it was a pleasure speaking to them everyday. The cleaning lady was lovely too!
Stayed in October 2024
Reviewed: 22 October 2024
Jean
IrelandThe hotel is very dated. The rooms need a major revamp. The pool although lovely lacks any atmosphere . There’s no pool bar, no background music, just very boring. There is no entertainment in the evening or night so nothing to entice you to stay in the hotel other than to sleep
The location is excellent and very clean, also the staff were very friendly.
Stayed in October 2024
Reviewed: 22 October 2024
Marko_goreta
Italygood location
Stayed in October 2024
Reviewed: 29 September 2024
Anthony
United KingdomNo bar for to sit & have drink and chat just small tins of beer or wine served from a fridge @ reception So young people in general drinking on the roof top pool bottles of vodka and beer without any staff serving or supervision
Good professional service clean comfortable bed
Stayed in September 2024
Reviewed: 26 September 2024
Maureen
IrelandAs we had to check out & leave before breakfast, they wouldn't reimburse us €9 each for breakfast. Had to pay for any drinks at dinner. Small water €1.50 & can coke €2. Can only pay for drinks at checkout & it adds up. No chance to use jacuzzi as both evenings a group of 6 got in, and stayed in for hours..selfish. It was supposed to be a 4 star hotel, but the meats in the buffet were things like mince, chicken drumsticks, burgers. Very fresh salad ingredients, but no potato salad, coleslaw, meat slices, or hard boiled eggs to accompany salad. No teas available after evening meals. Wouldn't do half board again.
Big room with balcony, sea view, pleasant reception staff. Nice smile y staff working in canteen. Lovely clean hallways. Beaches not too far away..10 to 15 minutes. Also restaurants 10 to 15 minutes walk away.
Stayed in September 2024
Reviewed: 22 September 2024
Alain
United KingdomOut dated and need improvements
The location is good
Stayed in August 2024
Reviewed: 20 September 2024
Tom
United KingdomDated decour and no breakfast facilities
Was clean in virtually all places however did see a cockroach on floor in reception area as we were waiting for transfer to leave
Stayed in September 2024
Reviewed: 13 September 2024
Serrand
FranceThe rooms were very accommodating and clean. The staff was excellent. The location of the hotel is just perfect, everything is at a walkable distance
Stayed in September 2024
Reviewed: 8 August 2024
Darragh
IrelandThe towels seem to be consistently dirty. They’re obviously washed but there would still be stains on them. 6 guests for 7 days and it seemed to be the case across board. On the roof pool area I seems like a massive missed opportunity to not have a bar up there but obviously there must be reasons why there isn’t one.
The location is central and hotel seems very modern. Love the pool and jacuzzi as well.
Stayed in August 2024
Reviewed: 4 August 2024
Zbora84
SwitzerlandIt looks like the hotel is not maintained well. Looks way better on the pictures: rusty bathtub, sometimes small damages in it. The rooftop was also bizarre: huge red stain on the pool table - that is clearly not used, pool drain cover misplaced ( can be dangerous). If you don't plan to use the rooftop, it is ok. Lots of 2019/20 covid related signs still there -> probably no maintenance since then.
The hotel has a nice, huge hall. It is a few minutes walking distance to the beach. The breakfast was nice.
Stayed in May 2024
Reviewed: 22 July 2024
Carleen
United KingdomThe location was perfect,
Stayed in July 2024
Reviewed: 18 July 2024
Ashley
United KingdomNo bar. Trouble with room cards.
Great value for money, good location, helpful staff.
Stayed in July 2024
Reviewed: 14 July 2024
Courtney
IrelandDecor a bit dated.
Room was bigger than expected so I was very happy with that. Rooms were cleaned daily and hotel is close to main attractions.
Stayed in July 2024
Reviewed: 13 July 2024
Paul
United KingdomNothing
Everything
Stayed in July 2024
Reviewed: 1 July 2024
Ewan
United KingdomGot a bit rowdy in the rooms as people were preparing to go out and coming back. Soundproofing could be better.
The location good, the staff were nice, bed was comfortable and the breakfast had a fair bit to choose from.
Stayed in June 2024
Reviewed: 16 June 2024
Nicole
United KingdomThe hotel is more of a ‘business’ hotel however, the wifi is appalling. In the hotels defense, they’ve clearly tried to address the issue as there’s multiple WiFi connections but no success… so I wouldn’t recommend staying if you have business to do. The hotel is quite dated and it’s a bit eerie with the shopping centre underneath it completely vacant. Due to the affordable price it does attract large groups of lads traveling together and found they gathered at the pool. I couldn’t work out the safe however that’s on me as I didn’t ask anyone - it appeared to require some sort of card.
The hotel is in a great walkable location. As a solo traveller I felt really safe here. The room was a decent size with great aircon. Reception staff were lovely and bubbly. Pool is on the rooftop with plenty of sun loungers however the pool is quite small but fine for a quick dip. I’d stay here again if I was looking for a cheap option.
Stayed in June 2024
Reviewed: 10 June 2024
Craig
United KingdomBig room
Nice staff nice and clean and well kept.
Stayed in June 2024
Reviewed: 5 June 2024
Valdis
LatviaBreakfast ok
Stayed in May 2024
Reviewed: 25 May 2024
Nikolaos
Greecenot good light at the room, unstable wife connection,
the terrace
Stayed in May 2024
Reviewed: 22 May 2024
Olga
United KingdomThe room doesn't have spoons for tea, and doesn't have small bin. And not enough chairs for two people.
The staff( miss Olga) in the reception were very attentive, every question or problem sorted quickly.
Stayed in May 2024
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