A little short on sunbeds/pool space

Very clean, friendly staff, nice food and drinks, good for kids

Stayed in June 2024

Sushi restaurant experience was poor

The complex

Stayed in June 2024

Nil

Excellent stay at Zafiro Alcúdia travelling as a family, 2 adults, 1 toddler and 1 young baby. One bedroom deluxe suite catered perfectly for our needs, spacious, with small kitchen area (microwave, sink and hob). Excellent facilities for children, playground, bouncy castle, kids club (under 4s need to be accompanied by an adult) and kids pool with several slides, manned by life guards. Staff are exceptional - good level of English, extremely friendly and accommodating especially those in kids club and market restaurant (the buffet). Would definitely return, just when the weather is a bit more consistent! Kids pool g Heated .

Stayed in April 2024

The amount of kids and no space to get away from them. The music being on until midnight which wasn’t stated. The people were varied in being helpful - some were outstanding and some were disinterested.

Clean and high spec Options of restaurants

Stayed in September 2023

Buffet food, room layout

Pools, cleanliness, staff

Stayed in August 2023

Impossible to find a seat by the pool because all are reserved with towels before 9am. The room-service menu was not quite good.

The rooms are large and well equipped. The kids club had friendly staff and various activities. The pool area is great.

Stayed in August 2023

Would have been helpful to have a quieter area for adults only for breakfast

Excellent hotel for the grandchildren aged 2 and 4

Stayed in June 2023

Pools were all far too cold, especially too cold for infants. Even the one supposedly-"heated" pool was also very cold and not really heated. Towels not available near the pool - you need to bring them from your room or otherwise go all the way to reception to get some. Labels at buffet breakfast were often inaccurate/missing. Nespresso capsules chargeable in the room. No USB ports in the room.

Room sizes were large with double wash basins, bath and separate shower, staff were incredibly friendly and accommodating, service was great, breakfast was varied and delicious/high quality. Beautiful, clean, modern hotel, walking distance to lots of shops/cafes/restaurants/beach/etc. Lovely hotel overall.

Stayed in May 2023

nothing

the friendly, helpful staff.

Stayed in September 2022

very courteous staff, great pools, very clean, kids-friendly

Stayed in October 2022

Excellent staff, always very friendly and helpful. Very clean and well maintained. Good entertainment program not just for kids. Buffet plentiful and of good quality

Stayed in October 2022

It was very busy though staff did well to cope

This is a superb child oriented hotel with good rooms and good food and facilities

Stayed in September 2022

Stairs from reception to bar a bit unsafe as stair rail doesn't run the full length of stairs. Maybe use plastic glasses at outdoor entertainment in evenings.

Great location Great range of pools and slides. Very child friendly Perfect suites and rooms

Stayed in August 2022

The hotel has 5 restaurants. We tried 2 of them for dinner but they were not good in taste and authenticity.

There are many pools to choose from. Perfect for a family. The beach is nearby. There are many restaurants, supermarkets and pharmacies in the vicinity. The breakfast is amazing with a wide variety of choices ( for vegetarians too).

Stayed in August 2022

It was extremely busy and felt very cramped. Sunbeds were very close to each other which made you feel like sardines in a tin. We didn’t go all inclusive as we like to eat out. The drinks felt cheap.. for example I don’t mind paying 6 euro for a milkshake however a glass of chocolate milk or strawberry milk isn’t quite the same as a milkshake. Ice cream was from a cheap machine and was like custard and only 3 choice of ice lollies….. ? also being a 5 star I expected pool service which they didn’t have. I had to go to 3 different bars to get three different drinks, ice coffee from one, slushie from another and smoothie from the 3rd??? The football pitch which my 11 year old son was mostly looking forward to, had no shade at all for the whole day. this meant it was too hot for my son to play in the day and so only got to play at 9 at night for 30 mins…. not a great design feature. I would say the entertainment is mainly for children upto to 10 years max. teens would struggle to be entertained at this hotel. We only had lunch 3 times in the hotel at the veranda restaurant which was nice. We did try to book dinner in one of the ‘a la carte’ restaurant a couple of nights but all were full on both occasions so I can’t comment on the food at these.

Great location. My children loved the bouncing pillow in the pool.

Stayed in July 2022

Clean and spacious rooms, great buffet, very friendly and helpful staff.

Stayed in May 2022

would have liked toiletry amenities. there’s was an all in one shampoo/conditioner/body soap but that was not suitable for my hair unfortunately

great staff, very comfortable, lots of variety and entertainment and wonder things to enjoy outside the resort too

Stayed in May 2022

more shelter for young kids

the pool

Stayed in June 2022

Fighting for a pool bed everyday. U18’s in the adult area. Bar staff hopeless and bar bill at the end had to be altered by €180 as anyone can add stuff to your room. You couldn’t always get a receipt.

Nice location, rooms were excellent. Good evening entertainment.

Stayed in June 2022

The breakfast could have been better - the coffee wasn’t very good, the juices weren’t fresh and even the cereals and cakes weren’t the best quality. I would have preferred fewer choices but better quality items at breakfast

The room layout was perfect for families. The staff were incredibly helpful and friendly, the swimming pools were great; and the location was fantastic. Life was made very easy for parents!

Stayed in May 2022

It was a bit huge and the buffet felt overwhelming , lots of people, very big restaurant. The food and service were excellent

very modern and clean, kids loved the facilities

Stayed in April 2022

personl reception

Stayed in April 2022

All pools are cold except one.

Staff has been wonderful. Breakfast is amazing. Bike shop and 27deg pool makes it perfect for a triathlon prep.

Stayed in April 2022

Alcudia is far from Palma, which is the main city of the island.So we paid around 90 EUR from the airport to hotel. All shows started at 21:00 o'clock and we always had a reservation for the restaurant as the restaurants were fully booked and we had no choice.

The staff especially in restaurants were very nice and polite

Stayed in April 2022