Camí Real al Moll, 2, 07400 Port d'Alcudia, Spain
#52 of 165 hotels in Port d'Alcudia
Guests' ChoiceBased on 99 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
8.7
Facilities
8.8
Staff
9.1
Value for money
7.7
Free WiFi
8.8
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End of dialog contentReviewed: 7 June 2024
Richard
United KingdomA little short on sunbeds/pool space
Very clean, friendly staff, nice food and drinks, good for kids
Stayed in June 2024
Reviewed: 1 June 2024
Jason
United KingdomSushi restaurant experience was poor
The complex
Stayed in June 2024
Reviewed: 27 April 2024
Felicity
United KingdomNil
Excellent stay at Zafiro Alcúdia travelling as a family, 2 adults, 1 toddler and 1 young baby. One bedroom deluxe suite catered perfectly for our needs, spacious, with small kitchen area (microwave, sink and hob). Excellent facilities for children, playground, bouncy castle, kids club (under 4s need to be accompanied by an adult) and kids pool with several slides, manned by life guards. Staff are exceptional - good level of English, extremely friendly and accommodating especially those in kids club and market restaurant (the buffet). Would definitely return, just when the weather is a bit more consistent! Kids pool g Heated .
Stayed in April 2024
Reviewed: 30 September 2023
Matthew
United KingdomThe amount of kids and no space to get away from them. The music being on until midnight which wasn’t stated. The people were varied in being helpful - some were outstanding and some were disinterested.
Clean and high spec Options of restaurants
Stayed in September 2023
Reviewed: 28 August 2023
Boguslawa
United KingdomBuffet food, room layout
Pools, cleanliness, staff
Stayed in August 2023
Reviewed: 11 August 2023
Helene
DenmarkImpossible to find a seat by the pool because all are reserved with towels before 9am. The room-service menu was not quite good.
The rooms are large and well equipped. The kids club had friendly staff and various activities. The pool area is great.
Stayed in August 2023
Reviewed: 11 June 2023
Alison
United KingdomWould have been helpful to have a quieter area for adults only for breakfast
Excellent hotel for the grandchildren aged 2 and 4
Stayed in June 2023
Reviewed: 15 May 2023
Ashraf
United KingdomPools were all far too cold, especially too cold for infants. Even the one supposedly-"heated" pool was also very cold and not really heated. Towels not available near the pool - you need to bring them from your room or otherwise go all the way to reception to get some. Labels at buffet breakfast were often inaccurate/missing. Nespresso capsules chargeable in the room. No USB ports in the room.
Room sizes were large with double wash basins, bath and separate shower, staff were incredibly friendly and accommodating, service was great, breakfast was varied and delicious/high quality. Beautiful, clean, modern hotel, walking distance to lots of shops/cafes/restaurants/beach/etc. Lovely hotel overall.
Stayed in May 2023
Reviewed: 9 November 2022
Michael
Irelandnothing
the friendly, helpful staff.
Stayed in September 2022
Reviewed: 2 November 2022
Kenan
Francevery courteous staff, great pools, very clean, kids-friendly
Stayed in October 2022
Reviewed: 2 November 2022
Michael
United KingdomExcellent staff, always very friendly and helpful. Very clean and well maintained. Good entertainment program not just for kids. Buffet plentiful and of good quality
Stayed in October 2022
Reviewed: 18 September 2022
Gordon
Isle of ManIt was very busy though staff did well to cope
This is a superb child oriented hotel with good rooms and good food and facilities
Stayed in September 2022
Reviewed: 13 September 2022
Geraldine
United KingdomStairs from reception to bar a bit unsafe as stair rail doesn't run the full length of stairs. Maybe use plastic glasses at outdoor entertainment in evenings.
Great location Great range of pools and slides. Very child friendly Perfect suites and rooms
Stayed in August 2022
Reviewed: 12 August 2022
Simran
LuxembourgThe hotel has 5 restaurants. We tried 2 of them for dinner but they were not good in taste and authenticity.
There are many pools to choose from. Perfect for a family. The beach is nearby. There are many restaurants, supermarkets and pharmacies in the vicinity. The breakfast is amazing with a wide variety of choices ( for vegetarians too).
Stayed in August 2022
Reviewed: 19 July 2022
Gemma
United KingdomIt was extremely busy and felt very cramped. Sunbeds were very close to each other which made you feel like sardines in a tin. We didn’t go all inclusive as we like to eat out. The drinks felt cheap.. for example I don’t mind paying 6 euro for a milkshake however a glass of chocolate milk or strawberry milk isn’t quite the same as a milkshake. Ice cream was from a cheap machine and was like custard and only 3 choice of ice lollies….. ? also being a 5 star I expected pool service which they didn’t have. I had to go to 3 different bars to get three different drinks, ice coffee from one, slushie from another and smoothie from the 3rd??? The football pitch which my 11 year old son was mostly looking forward to, had no shade at all for the whole day. this meant it was too hot for my son to play in the day and so only got to play at 9 at night for 30 mins…. not a great design feature. I would say the entertainment is mainly for children upto to 10 years max. teens would struggle to be entertained at this hotel. We only had lunch 3 times in the hotel at the veranda restaurant which was nice. We did try to book dinner in one of the ‘a la carte’ restaurant a couple of nights but all were full on both occasions so I can’t comment on the food at these.
Great location. My children loved the bouncing pillow in the pool.
Stayed in July 2022
Reviewed: 19 June 2022
Xiaoqiu
GermanyClean and spacious rooms, great buffet, very friendly and helpful staff.
Stayed in May 2022
Reviewed: 19 June 2022
Garey
United Kingdomwould have liked toiletry amenities. there’s was an all in one shampoo/conditioner/body soap but that was not suitable for my hair unfortunately
great staff, very comfortable, lots of variety and entertainment and wonder things to enjoy outside the resort too
Stayed in May 2022
Reviewed: 15 June 2022
Patrick
Irelandmore shelter for young kids
the pool
Stayed in June 2022
Reviewed: 11 June 2022
Jacki
United KingdomFighting for a pool bed everyday. U18’s in the adult area. Bar staff hopeless and bar bill at the end had to be altered by €180 as anyone can add stuff to your room. You couldn’t always get a receipt.
Nice location, rooms were excellent. Good evening entertainment.
Stayed in June 2022
Reviewed: 6 June 2022
Aideen
United KingdomThe breakfast could have been better - the coffee wasn’t very good, the juices weren’t fresh and even the cereals and cakes weren’t the best quality. I would have preferred fewer choices but better quality items at breakfast
The room layout was perfect for families. The staff were incredibly helpful and friendly, the swimming pools were great; and the location was fantastic. Life was made very easy for parents!
Stayed in May 2022
Reviewed: 27 April 2022
Siobhan
IrelandIt was a bit huge and the buffet felt overwhelming , lots of people, very big restaurant. The food and service were excellent
very modern and clean, kids loved the facilities
Stayed in April 2022
Reviewed: 21 April 2022
Gabriele
Switzerlandpersonl reception
Stayed in April 2022
Reviewed: 17 April 2022
Palladius
SwitzerlandAll pools are cold except one.
Staff has been wonderful. Breakfast is amazing. Bike shop and 27deg pool makes it perfect for a triathlon prep.
Stayed in April 2022
Reviewed: 17 April 2022
Sh
GermanyAlcudia is far from Palma, which is the main city of the island.So we paid around 90 EUR from the airport to hotel. All shows started at 21:00 o'clock and we always had a reservation for the restaurant as the restaurants were fully booked and we had no choice.
The staff especially in restaurants were very nice and polite
Stayed in April 2022
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