Calle del Prado, 18, Madrid City Center, 28014 Madrid, Spain
#122 of 445 hotels in Madrid
Guests' ChoiceBased on 2048 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.6
Facilities
8.8
Staff
9.1
Value for money
8.3
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: June 26, 2024
Meghan
CanadaBeautiful courtyard, friendly staff, and fabulous location.
Stayed in June 2024
Reviewed: June 22, 2024
Elif
NetherlandsThis place is centrally located, had a very nice restaurant and helpful staff It’s worth the money
Stayed in June 2024
Reviewed: June 20, 2024
Ajit
United Arab EmiratesThe rooms were slightly less spacious as one would have liked. Also, would have been great to have some more amenities like kettle to cater to a variety of guests.
The location of the hotel was great. Just minutes walking from some of the key locations. The hotel used sustainable products which is great to see.
Stayed in May 2024
Reviewed: June 18, 2024
Amanda
United KingdomI really thought it was great!
Clean, airy, funky with lovely staff.
Stayed in June 2024
Reviewed: June 18, 2024
Carolina
BrazilToo expensive for what it offers. Rooms are new and very clean, but it shouldn’t cost as much as it does.
Location is perfect.
Stayed in June 2024
Reviewed: June 17, 2024
John
JapanThe lobby! the restaurant! reception! location! everything!
Stayed in May 2024
Reviewed: June 17, 2024
Siddarth
SwitzerlandNo gym
Excellent location. I had heard of reviews about noise but this is the most silent in my opinion you can get in Madrid if you book in the center. Make sure you take rooms facing the patio. Room 623 was pretty silent!!!
Stayed in June 2024
Reviewed: June 16, 2024
John
United KingdomNothing
Great hotel in very good location for all one wants to see and visit
Stayed in June 2024
Reviewed: June 14, 2024
Maria
GermanyWe were there for five nights. The room was big clean and had a bit bathroom. Unfortunately it was a bit to dark in the room as it was facing a small square inside the courtyard, . After I told them that, they were very nice and gave us a room facing the street. The staff was very friendly and helpful . The location is great and near to all the sights like Prado, Rena Sofia , e.t.c . We stayed there in the beginning of April
Stayed in April 2024
Reviewed: June 14, 2024
Serena
United KingdomThe location is ideal (walking distance from the Plaza Mayor). There are a number of great bars and restaurants within walking distance as well. Despite its central location, there is very little noise at night. My room was a good size (as was the bathroom). Would definitely stay here again!
Stayed in June 2024
Reviewed: June 11, 2024
Abdullah
KuwaitStaff too load in the morning
Location and room size
Stayed in June 2024
Reviewed: June 11, 2024
Elizabeth
CanadaThe location was close to the city centre and to all tourist attractions. The room was clean and comfortable.
Stayed in May 2024
Reviewed: June 7, 2024
Nicola
United Arab Emirates-
Location of Vincci is just amazing! I literally could walk every morning to Prado, it was 2mins away! And the staff at Vincci is as warm and hospitable as the great city of Madrid. I found the room cozy, perfect after a full day of meetings. WiFi was great and I appreciated the cool lemonade at the lobby!
Stayed in June 2024
Reviewed: June 7, 2024
Mark
Irelandn/a
didn't include breakfast
Stayed in June 2024
Reviewed: June 4, 2024
Jacquiline
JamaicaNo iron in the room. I didn't expect the slanted ceiling like an attic. I expected more windows in my room. There were two small windows and with the attic ceiling felt a bit claustrophobic. Was this a regular room? For the price, I was disappointed.
The staff were bilingual and friendly. The hotel was clean. The food was excellent. Jazz at dinner was nice. Was able to borrow an adapter at front desk.
Stayed in June 2024
Reviewed: June 3, 2024
Richard
United KingdomThe right kind of quirky, backed up a good bar, excellent breakfast (and opening times) very good suite, and friendly and flexible staff.
Stayed in June 2024
Reviewed: May 31, 2024
Pamela
United States of AmericaThe location is excellent, close to many attractions.
Stayed in May 2024
Reviewed: May 26, 2024
Anna
SpainThe style of the lobby, the breakfast, the size of the bed and the room that had everything necessary
Stayed in April 2024
Reviewed: May 25, 2024
Matthew
PortugalGreat room and great location. Attentive staff.
Stayed in May 2024
Reviewed: May 19, 2024
Sarah
United KingdomExcellent location, nice breakfast
Stayed in May 2024
Reviewed: May 17, 2024
Lahsan
FranceLe parking super cher et le fer à repassé petit.
The room and the building. Best area in madrid.
Stayed in May 2024
Reviewed: May 16, 2024
Daniela
RomaniaA little noisy at night but just while window left open.
Location is best you can get close to everything. Staff is great .
Stayed in May 2024
Reviewed: May 16, 2024
Abdulwareth
YemenFantastic
Stayed in May 2024
Reviewed: May 16, 2024
Aurelia
Czech RepublicGreat breakfast. Great location. We could walk everywhere. Very clean
Stayed in March 2024
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